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Bridgewater Assisted Living in Tucson, Arizona is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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A Place for Mom has scored Bridgewater Assisted Living with 1 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Bridgewater Assisted Living has 6 reviews with an average "overall experience" of 1.3 out of 5.
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1.4
Bridgewater Assisted Living is not as it appears. The turnover is incredibly high and the staff is quite rude and lacks empathy and understanding. What they advertise is not what your loved one will receive. You are completely unable to advocate for your loved one because nobody will listen. When you attempt to seek the right people to form a complaint, you will never hear back from them. [name removed], [name removed], [name removed], [name removed], [name removed]and [name removed]will just hang up on you and begin sending all calls to the answering service. The answering service can only take a message and again you will not get a call back. The people in the [removed] facility are unprofessional to say the least. If this is how they treat the families of the residents, just imagine how they are treating the residents. For families that care about their loved one - RUN. You do not want your loved one at any of these facilities. You will find the same Contacting the executive offices
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When I first toured the property the associates were friendly and the property was clean and beautiful. We placed an elderly family member there. On multiple occasions, the activity that was on the calendar did not happen. When asked, no one knew why. They have since filled the property with much younger residents in wheelchairs who seem to spend their time outside smoking. Our family member now does not have the companionship we were hoping for. The employees we have encountered on our several visits seem far less friendly and downright overworked or just do not care. On one occasion, our family member asked for some help with a minor chore, the employee waived away at the family member and was told to "go away". We have recently found termites in the apartment and after multiple reports to staff, it has NOT been taken care of! We are looking for other options for our family member!
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Bridgewater has several buildings on the one campus, I got to see a little beyond the entrance of two of them. They were gorgeous, and I saw an activity, and entertainer had come in. It was nice and included food! Then I toured the memory care unit, a separate building on the campus. I was told it had been remodeled a few years ago. It had none of the charm or attention to any interior design attractiveness. I was shocked. I felt sad and depressed in that building. I watched one activity, a man brought several sweet dogs for the residence to enjoy, which was nice.
Office staff is unprofessional and communication is non-existent. Some techs act like they're in high school with their cell phones. However, there are a few techs that actually care about the residents and their welfare and they are much appreciated. Management from HQ that was here for a few months was ineffective and unresponsive. So much turnover that no one knows what anyone is doing.
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Management is horrible!!! Poor communication! They owe my mother money back and refused to return it or call back. Greedy staff.
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I have visited here and found it to be OK..
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See what the neighborhood has to offer and what’s nearby:
Bridgewater Assisted Living offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Bridgewater Assisted Living 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (520) 742-3554 to reach a resident at Bridgewater Assisted Living.
To reach a resident at Bridgewater Assisted Living call: (520) 742-3554
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.