The Ranch Estates of Tucson

I don't like the lady at the front deck and her name is [name removed]

Very friendly and supportive staff. Fairly new building, which is kept in great shape. Meals are very good and served restaurant style.

The staff ( aides, housekeeping, activities director, and food service) are all friendly and helpful. The cost was reasonable, but now prices have exceeded cost of living.

I highly recommend The Ranch Estates of Tucson! Excellent staff! Great food! Caring nurses! Excellent communication! Fun activities!

The Ranch was great! It's a very nicely laid out two -story building with a large dining room and a theater and other various rooms for activities. It also has a memory care in the same building. Staff was all very friendly and helpful. We were referred there by two other families and knew another resident. All were very complimentary and we were delighted to find this place.

The care staff at The Ranch Estates of Tucson are extremely friendly and kind. This is the first and only facility that we toured. It was so clean and nicely appointed that my mom didn't want to see any other facilities. We did have some issues with the move in process, in getting the doctor to submit what the facility needed to dispense my mom's medication. They weren't clear with what they needed, so my mom went about two weeks without some medications. The food is pretty good. My mom likes it and is comfortable in the dining room. It's hard to comment on the activities because my mom has advanced dementia, so she doesn't participate much. I would recommend this facility to others.

My parents are residents at The Ranch Estates of Tucson. Overall, everything has been great for them at this facility. The staff is very friendly! My father says that the food is okay. He really likes the nurses at this facility. The only activity that they have is music class.

It has a very friendly environment. We picked this community, because It's close to my house. Nothing could be improved.

The staff was extremely supportive of my mother and our family, especially in the last two weeks of Mom's life. We were very happy with our choice of The Ranch Estates.

The caregivers here are wonderful and seem to really care about the residents. The food is abysmal and often cold and bland. I have left messages for the management on several occasions about various issues and not been contacted. This was not the case prior to Sage Desert being purchased and placed under new management (Grace). The entire previous management team either left or were let go. They were fantastic people, the new ones are just doing a job. Feeling like it is all about the money now. If it weren't for the caregivers, we would be looking elsewhere.

We thought it was a really nice community and we would recommend this community to other families. The only reason we did not give them a 5 star overall is that we had trouble scheduling transportation to and from doctor visits and medication management.

What stood out to us about this community is the cost, super friendly people, and lots of daily activities. Housekeeping and laundry is included. It's super clean and smells great. I would highly this facility to family and friends.

Nighttime staff doesn't follow through with checking on residents. Food for the elderly shouldn't be spicy. The chef in the kitchen doesn't like anyone and reflects on the staff. I suggest respect and empathy.

When I moved my mother in in 2019 this was an excellent facility. The memory support program was attractive, particularly the focus on cognitively stimulating activities and the freedom to participate in the regular assisted living program. The staff were dedicated to providing the best possible home for the residents. Particularly essential was the memory care activities director: she cared deeply, always providing creative activities and emotional support. I don't know how we would have survived the Covid lockdown without her; despite her own cancer treatment she was there nearly everyday, providing support and keeping residents and families connected. With new management much has changed. Most of the staff that I knew initially have left. Memory support residents are not permitted out of their specific area. The number of staff, the food and many other things have changed for the worse. I am grateful that my mother passed away before most of these changes.

I think they have changed general management in the facility since we moved in. One of the things my mom really wanted was the spa baths and the guy that showed us around said it would be no problem, but that has yet to happen. That has been the only disappointment. I think they could benefit from a new resident orientation program. Overall it is a very friendly, nice, and clean facility.

The community is wonderful. The staff are keeping me updated on my loved one. This makes me feel very comfortable about where she is. This is a great memory care community. They have an in house beautician. They have a variety of activities for the residents.

They are doing a great job. I just visited my loved one and the staff are awesome and very caring. The activities are great. I would recommend this community to anyone.