Benchmark Senior Living at Forge Hill

Benchmark is a wonderful place. The staff really look out for the residents. They care a lot and provide wonderful activities and lots of fun. It's like a big family.

I have made recommendations to other families about Forge Hill, one family moved their dad in.

The staff has been consistently professional, caring and responsive. My brother has a studio apartment which is fine for him. He has a bed, a comfortable chair, his television. There is room for a small dining set. He has a small kitchen with a refrigerator, a cooktop and a sink.

Okay on experience, no additional comments and yes on recommendations.

We chose Benchmark because of the facility's ability to provide services according to the progression of needs. The apartments vary in size and configuration. Some have full kitchens (ours) some are studio. There are only 3 2 bedrooms in the entire facility. We have been waiting for one since we came. In the meantime we are managing. Storage space is very minimal!! (That would be the only negative thing about the facility )

The apartment on 3rd floor was very warm. Could not adequately control temperature in the apartment. Overall staff was wonderful. Great with my mom and responsive to me. The nursing staff were very responsive. The food was ok. Mom only ate in her apartment. Delivered in styrofoam containers. Not always warm and times of delivery were inconsistent. Seemed like good activities but mom would not participate. The cost did increase significantly within several months Note: mom transitioned out of Benchmark in [date removed]after 10 months. Moved to [community name removed] L for 7 months. Then [community name removed] for a month. She passed in [date removed]

She has a one bedroom and the rooms are really nice and spacious. The kitchen is well equipped, although she doesn't really use it. The grounds are beautiful. She does go and sit outside once in awhile. The library comes in handy for her as she reads a lot and can't always find books on her kindle. And I found your website very helpful and all the places that responded were also very helpful.

I will be moving in to Benchmark Senior Living at the end of the month. If I could rate this experience at a 10 out of 5 stars I would. I had no experience with this and no idea what to expect or look for. Working with [name removed] has been great. She has made a stressful time less stressful.. She is patient enough so that any questions I have she answers, like finding a dog sitter and finding a mover. The facility itself is beautiful and they have a lot more to offer than other places I've seen. [name removed] was not a hard sell so I could trust her to be fairly objective. [name removed] and other staff I met were very welcoming. I believe I will be very happy there.

Very kind and caring staff, pleasant surroundings, no smell, would recommend.

If you want a great, caring place to send a loved one, Forge Hill is the place to go. Second to none. [name removed] is a great manager, and it's clear how much he truly cares about the residents. All of the nurses and medical staff, the CNA's, the maintenance staff etc., are all great, caring people. My mother had MS and other health issues which severely limited her mobility, and never once did she have a bed sore nor complain about the staff. As a matter of fact, she loved them all. And she was hard to please. When she passed, there were so many staff that were heartbroken, as they really cared about her. None of the negative things you hear about Assisted Living facilities apply to Forge Hill. I recommend it to anyone and will continue to sing their praises and refer them.

We are currently residents at Benchmark Senior Living at Forge Hill and overall things have been good for us here at this facility. Our move in process was timely and efficient. The staff here are very friendly, positive and efficient. The variety of meals is unlimited. However, they are often only lukewarm. I've already spoken to one of the chefs about that. The facility is very clean. So far overall, I have no complaints. However, many of the other residents are extremely negative about everything.

It looked like a beautiful facility. My loved one, has a 1 bedroom with kitchenette, and it is quite nice. Of course, not what she was used to, but very adequate for her needs. She has been joining in some of the activities, which is a bonus as she had lost her few contacts over the past years for various reasons. It's good to hear of her participation.

I would recommend if you can afford it. We picked this community because, it's a good location, continuous dining 7 am to 7 pm, and attractive facilities. It's very friendly and homey, but expensive. They keep in very close touch with family of residents.

We really like how responsive the staff members have been, anytime we reach out by phone or email we usually get an immediate response. The common areas of the community are very clean but the house keeping of our loved ones apartment could be a little better. We do wish they had more of an ambassador's program for the new residents moving in. Our loved one received a lot of good information during the move in process from the staff which was great, but it was very over whelming so our loved one has forgotten some things, so it would be nice if residents could be apart of the program to show the newer residents where things are and how things work.

I am not happy with the care, that my loved one has been receiving. They are not getting what is required. The food quality is fine. Sometimes, they are not notifying my loved one during meal time. They are short staffed. It's a great community for anyone who requires less care. I am more concerned about the care services, and they have not been following through with assisting my loved one. Overall, It's a nice community, and they are down to earth.