Avalon Memory Care - McKinney Ranch Parkway

There are not enough caretakers for the # of residents for #1! The ones there have to cook, clean, give care! We all pay enough to have a dedicated cook that cleans also. Hire a cook/maid for goodness sakes! The care takers there are overworked! Your mngt let 2 (both) overnight caretakers go on vacation for one month with no logical plan. Your owners /mgnt seem more worried about lining your own pockets then having a decent team! [name removed]is the hardest workers and she is 65! [name removed] is loud and does nothing but cooks decent but [name removed] has no help when its just those two.

Great experience! For me I was able to spend quality time with her. Ladies working make sure my visit was good. They were very friendly and very busy with all residents. Very impressive. They make sure the residents are well treated, given attention, and they are always available for the needs of the residents. The care takers were able to balance their care for the residents and answer any questions I had.

A father has been a resident for over a year now. He is very well taken care of by the staff. Our family feels the staff is loving and kind. We wish the facility could have an on site chat for meals so the care takers can focus on care on care only. The meadow Ranch site is on a beautiful serche setting with a tree line view. Feels like home.

Please don’t put your love ones here. They are clueless. They can’t answer question because they need someone else to talk from them. The food is terrible it’s not fit for a dog to eat. The floors are dirty.

My loved one is currently a resident at Avalon Memory Care McKinney Ranch and everything about the experience has been great for her, so far. The cleanliness and friendliness is great. The staff, activities and meals are also great. I would highly recommend this facility to others.

The people that work there were wonderful. Super helpful and friendly. There wasn't really anything for the residents to do except watch tv. I'm understand that the workers were doing absolutely everything to keep the place going so there wasn't really time for activities My mom is no longer there because there just wasn't anyone she could talk to. The other ladies that could still communicate had their own delusions and would tell my mom stuff and get her scared. It just wasn't a good situation for her. Avalon was good and I don't have anything bad to say about it. It just wasn't a good fit for my mom's needs

Just to research and observe all communities that you have interest in for the right fit. Ask a lot of questions and talk to other families that have residents who are already there....

The staff at Avalon are true blessings. We drop in at random times throughout the work to see our father and he is always up, showered, dressed and around the other residents watching TV. Their center is clean and well-cared for. This is an amazing place!!

Please don’t put your loves here! The staff is very rude. Who ever owned this place needs to clean house. ASAP. Nobody listens to the family members. When we are telling them about our concerns. There is no love , trust, and caring for the people who lives there or the families. Didn’t trust them to take care of my dog.

If I could give negative stars i would. Please do not put your love ones here. The staff does not listen to the family at all. The staff will lie to your face. Avalon at one time felt love and caring. Like a home. But it feels like a prison. The staff will bully the family members if they think they are being rude to them. So if you love your ones please don't put them in Avalon Memory care at McKinney Ranch.

Very rude staff. The owners need to clean house ASAP and start over. The staff doesn’t listen to the families about their love ones. Please don’t put your love ones here. It’s not worth the stress that you as a family member has to go through. The staff doesn’t know how to be caring or understanding about the families concerns about their love ones! Please run from this place!!

Owners need to clean house. Because the staff and the director are very rude. They don’t care what the families think or their feelings about their love ones.

Rude, unfriendly and bullying from the director.

This place is AMAZING! My resident is so fortunate to be in this facility! I enjoy visiting which includes being invited to join everyone for whatever meal is being served. The direcector [name removed] is responsive to any and all comments about my resident. Such peace of mind to have Avolon!

Avalon has been a blessing to our mother after a tragic fracture-filled fall. She also was 9 years into Alzheimer's and our family feared things were over. We had her at a different facility in Allen when the accident first happened and it was a bad experience. She just didn't get the attention she needed. We moved her to Avalon and she has made progress since she arrived 6 weeks ago and we have hope for her to become ambulatory again. This facility is roomy, clean and state of the art. The caregivers are attentive to each patient's individual needs and our family's fears from our last experience are gone. Myself and my entire family recommend Avalon highly and are very thankful that we found them.

Avalon Memory Care Facility is a God send. My husband has been in several Memory Care Facilities since 2016. He also has been in and out of several Behavioral Hospitals because the staff is not able to handle is agitation and aggregation that comes with his illness. He has Mixed Dementia (Dementia with Lewy Body, Vascular and Frontemporal) which makes his treatment very difficult. [Name removed] and her staff have done an exceptional job of treating my husband as one of their own family members. They continue to work on building my husband's trust and I can honestly say i sleep better at night knowing he is where God wants him to be. The care is personal and they go out of their way to make my husband feel loved and cared for. Thank you Avalon for all you do! Praise the Lord. [Name removed]

Very clean,new, modern, and comfortable environment. [Name removed] was very helpful and patient, spending a lot of time with us. Outdoor space could be spruced up...a little dull and small. Food looked great, friendly staff, good feelings all around. We're definitely considering this one.

We were fortunate enough to be referred to Avalon after my father had surpassed his needs at an Assisted Living facility. The Team at Avalon far exceeded expectations of care, love and attendance towards dad. They were very engaged and communicative with me in a proactive manner. Innovative in ways they understand and build a truly honorable and dignified environment for the resident. The facility itself was spectacular. First class all the way, and a great value. Fell instantly at 'home' as my father did. I am so grateful for the compassion and care they provide to the residents.