Atria Plainview

5 for all categories. Very happy so far with my aunts experience here ?? I haven't come across any staff that hasn't been super nice, friendly and helpful. There always seems to be some sort of fun and creative activity for the residents to participate in . My aunt is always doing something . The facility is impeccably clean . The only complaint my aunt has is they feed her too much LOL. I am so happy we found the Atria for her because she really is living her best life.

We had received a bunch of referrals from “A Place for Mom” and started the process of talking to ones in the area we thought most convenient for our family. I really wasn’t interested in the Plainview area for my mother. But the phone call I had was so enthusiastic and really warm, my intuition said I had to take a tour. The Atria Plainview is just beautiful. That makes a difference to us, to keep my mother’s spirits up. The level of professionalism was unmatched with my other tours. Everyone was happy and really friendly and truly helpful. I feel relieved my mother is in this wonderful community.

The person in head of sales NM I want to commend. She is trustworthy and honest. Whatever she saids you can depend on it, from the rooms, the food , the care, and the price. She knows her job and how to communicate with you. She is caring and we needed her to be up on her game and she was. She introduced us to the entire staff and gave us food at our first meeting. She explained the transition and what each staff memeber does. There were no bumps in the road everything was smooth. The plan was made with whom my mom would meet regarding others residents. NM was a tremendous help, at a time we really needed her.

The staff is excellent and caring They all welcomed my mother with open arms. Its very organized and very clean. There are constant activities that she can engage in as she wishes . She seems very pleased with the food offerings.

We chose Atria Plainview because I just liked the overall feel and look of the facility over others that we had looked at. They offered a lot of good services such as having a van to take them to church, doctors appointments, etc. Aside from really just liking the place, the location is perfect. It is central to everyone in the family. The only real issue with have with the facility is the food. My mom complains about it and said the other residents feel the same way. The rates have just increased over $1000 and they are saying it is due to inflation. Overall we have been pleased and would recommend them to others looking.

I called Atria and I explained my mom’s needs to her in very specific detail. My mom has dementia and has specific needs. I came with my mom to view the facility and met with the director [name removed] and the nurse. I again was specific about my mom’s needs. They accepted my mom. They told me they would have someone to take her to activities. Since my mom has dementia she needs guidance throughout the day. Mom said the staff who dressed her were wonderful. But throughout the day she was basically on her own. I visited often and I never saw any aides around the help the residents at all. This facility is for someone who is independent. Place is lovely and nice activities. [name removed] called and told me my mom had a TBI and not dementia. My mom is the sweetest person. [name removed] was rude to my mom and has zero knowledge about of dementia. Please beware if your parent has any form of dementia this is not the place for them!!! My mom is now in an amazing place but owned by a family!

I would tell others moving in to be prepared to for a total change in your life, it is very hard to prepare for. If you are going to be successful here though, you have to give it a chance.

The friendliness of the staff member's at Atria Plainview is just outrageous. When we go to visit our siblings they have live entertainment in the lobby area, they have different like gathering rooms where the residents can play games, listen to music, dance, sing and socialize. The value for the money is great and based on the experience we have had so far with Atria we would absolutely recommend them to other families

Unfortunately our loved one passed away before getting to experience the Atria community, but the staff members were wonderful. They were so helpful with our families situation and kept up constant communication. The nurses were great and they really did try to give him the best care he needed

We have had a great experience with Atria Plainview, mom loves it here. I really like that is is a smaller community so that way everybody knows everybody. From the second we walked in when we were first looking, you can tell that all of the staff truly care. I would highly recommend them without doubt, I wish I could live there.

The Atria Plainview is comprised of an outstanding staff from the Director, the Resident Relations Director, the Head Nurse to the auxiliary team who all share a common purpose...to ensure that your loved one will be integrated successfully into a full range of activities offered at this wonderful place. They are very cognitive of the fact that a move out of one's home after a lifetime is a big adjustment and they worked tirelessly to help ease the transition. They were also highly responsive to us as we had to cope with such an important move for our mother, and they facilitated whatever assistance we required. My sister and I have absolutely no hesitation in recommending the Atria at Plainview. The building is beautiful and clean and a very friendly place!

My mom has been a resident of the Atria Plainview for over a year. The staff is wonderful. I want to bring special attention to the Engage Life Director [name removed]. Her energy, smile, and concern for all the residents is simply amazing. In the morning she is running a work shop, in the afternoon she is assisting with the sound system for a musician, or setting up a trip to Jones Beach, in the late afternoon she is running Friday Shabbat services. She never stops. She has mom radar and eyes behind her head and can tell when there is a resident who needs assistance and she in there in a instant. The Atria Plainview and my mom are very lucky to have her. Thank you [name removed].

This facility is the one my father preferred.

I'm very happy with Atria overall. I have no complaints at all really. The people there are very friendly and accommodating. They're just fabulous. At the beginning of Covid, they sent out a bulletin daily. And now they're sending out a weekly bulletin.

Don't go here. I would not put anybody here that I care about, unless you can get a private aide to stay with them through a good chunk of the day. It's not that my loved one has high needs that would warrant that kind of care. It's just that Atria is not providing the care. When you push the call button, enough time will pass that you don't even need them anymore. They have terrible, nonexistent communication skills. The head care nurse won't return my calls, even when I keep calling. When confronted, she says she was just busy that week. The director is absolutely useless. The food is not great. Our least favorite was a tuna fish sandwich for dinner. Activities have been limited due to Covid but seem to be picking up a little bit.

I would say to get your loved ones in here immediately. They are amazing and go out of their way to assist the residents. This isn't a job to them, they really like what they are doing. Everyone I've come in contact with are amazing.

We chose Atria Plainview because my mother liked it best here, she thought it was the most cozy. The room sizes vary, she is in a 1 bedroom apartment and it is beautiful. She is on the corner so she gets lots of natural light. One thing she does complain about is the food, she finds most of it inedible and does not eat it so we have been providing most of her meals. The staff has been excellent and they go out of their way to make residents feel like family. I would recommend the facility if you can afford it.