Add a review
For pricing & availability
The food and facility and caregivers were excellent. I would wholeheartedly recommend the memory care unit to anybody looking.
Nestled between the Wando River and the Gray Bay, Atria Mount Pleasant offers a full continuum of care to older adults in Mount Pleasant, South Carolina. The traditionally Southern design of the building welcomes residents to a delightful community of independent living, assisted living, and memory care and is located along the scenic coastline of the Palmetto State. As you know, the journey of life is best traveled with companions, so bring your four-legged friend with you. Situated near the Charleston metropolitan area, this community offers the tranquil pace of the salt life with the bustling features of a big city.
Filled with history, the Mount Pleasant area offers engaging places to visit and learn. Architecture fans can view the notable buildings designed in Georgian, Greek Revival, and Gothic Revival styles in the Mount Pleasant Historic District. Experience life aboard U.S. Navy ships of the past at the Patriot Point Naval and Maritime Museum. Enjoy waterfront views as you stroll along The Battery, a defensive seawall and promenade in Charleston dating back to the American Civil War. Tickle your brain with a tour of the Gibbes Museum of Art — home to more than 10,000 works of fine art. Take...
Read More
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.3
Review Score
Review Score
42 reviews9.3
Out of 10
5 star
58%
4 star
24%
3 star
12%
2 star
3%
1 star
5%
A Place for Mom has scored Atria Mount Pleasant with 9.3 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Atria Mount Pleasant has 42 reviews with an average "overall experience" of 4.2 out of 5.
4.6
4.8
4.0
4.3
4.4
4.6
4.2
Everybody was friendly. There were issues with care services/hospice. There was lack of coordination with hospice, and the community, in which they need to work on improving. My loved one liked the food. They had activities available, and the person in charge was really good.
4
5
4
4
5
2
No data collected
Response from Atria Mount Pleasant
December 12, 2022Hello, Thanks for taking the time to share your feedback. It’s important to us. I have shared your comments with our Regional Vice President and Executive Director. If you'd like to personally speak further, please don't hesitate to contact us at customerservice@atriaseniorliving.com.
I toured this community and it was really great! The staff was great. Great atmosphere. It was one of my top choices!
Response from Atria Mount Pleasant
November 28, 2022Hello, Thank you for visiting with us! It was our pleasure to show you and your family our community. Looking forward to seeing you again soon.
The staff really try - they are a little short staffed but I know that is an issue everywhere. They are trying their best to make up for that. It is not overwhelming but it is there. The thing that really stands out to me is that everybody is always all smiles. Not only the staff but the residents and that was what drew us into Atria. It was the only place I visited where everyone was smiling. I would absolutely recommend them to other families.
5
5
4.5
4.5
No data collected
5
4
Response from Atria Mount Pleasant
November 28, 2022Hello RM, Your compliments mean the world to our team. Our staff takes pride in creating smiles and wonderful moments together. Thank you for sharing, and thank you for choosing Atria!
It was a horrid experience. They don't have enough caregivers. They don't take care of the rooms. There were feces all over the carpet in front of the shared bathroom. A month later, it was still there. There were sticky surfaces in common areas all the time. My family member had incontinence and did not get changed often enough. They didn't help her cut up her food so she could eat it, and therefore she didn't eat. When we asked questions we didn't get answers. When we reported some of her personal items and laundry went missing, they never even responded. When we complained, shortly afterward they told us she had to leave. It was an awful place. The facility itself was nice and well set up, be they need to be providing better care to people with dementia.
Response from Atria Mount Pleasant
November 28, 2022Hello, Your feedback is important to us, and we take them seriously. I have shared your comments with our Regional Vice President and Executive Director. If you'd like to personally speak further, please don't hesitate to contact us at customerservice@atriaseniorliving.com.
The resident who I helped move to Atria has noticed a decline in services since they moved in. Labor shortages are an ongoing issue with lapses in the cleaning schedule and lack of staff for dining services. Food quality has suffered as well with supply chain issues. There have also been several changes in management which is concerning. They are considering looking at another facility. The facility is beautiful but the service has been affected by labor shortages, supply chain issues and rotating management.
4
5
3.5
4
4
4
4
Response from Atria Mount Pleasant
November 28, 2022Hello, Thank you for sharing your friend's experience. Please know that we take this feedback seriously. We take pride in delivering quality service. If you'd like to personally speak further, please don't hesitate to contact us at customerservice@atriaseniorliving.com.
They're neglectful and dishonest. They seemed very friendly, but they didn't do what they said they would do. They do not provide the care that they have a standard for, and it's dangerous. They didn't prompt my loved one to eat, so she didn't eat. They routinely didn't check on her for 11-12 hours at night. They stood there and laughed and said to her "Oh you're always on the floor in the morning." But they never told us that she fell. Eventually she ended up in the hospital with serious injuries.
2
4
1
1
1
1
1
Response from Atria Mount Pleasant
November 28, 2022Hello, Thank you for taking the time to share your concerns. It is important to us, just as our residents’ well-being is our priority. I have shared your comments with our Regional Vice President and Executive Director. If you'd like to personally speak further, please don't hesitate to contact us at customerservice@atriaseniorliving.com.
It seemed like a possibilty but did not meet our needs.
Response from Atria Mount Pleasant
November 28, 2022Hello, Thank you for visiting with us. It was our pleasure to show you and your family our community. Please feel free to reach out if we can support your family further in your senior living search.
The best.
5
5
4
No data collected
5
5
4
Response from Atria Mount Pleasant
November 28, 2022Hi Gladys, We're thrilled that you choose to call Atria home. Thank you for sharing these compliments, and thank you for choosing Atria!
Overall as you enter Atria, you feel very welcome! The staff and residents are exceptional - requests for service is very prompt!
5
5
4
5
5
5
4
Response from Atria Mount Pleasant
November 28, 2022Hi Pat, Your compliments mean the world to our team, so thank you for sharing! Thank you for choosing Atria!
My wife [name removed] and I were the first residents into Mt. Pleasant Atria [date removed]. We have seen many changes and went through Atria's growing pains and to where we are today fully and finally at the top with our new director, chef, and activities director. At the height of the pandemic, Atria kept us safe.
5
5
5
5
5
5
5
Our first impression of Atria was how beautiful everything is - the setting, the layout, furniture, and all. Now that we've been here close to two years what we treasure the most is the warm relationship between staff and residents, the informality, and responsiveness to all our needs.
5
5
4
5
5
5
5
This is a very good community and I would recommend you look into it for your loved one. This community is much, much better than a prior community my loved one was at. The staff have been wonderful to my loved one and myself. The memory care unit is a well serviced area. They have good staff to resident ratio, as well. The staff seem happy to be here. Atria is diligent, and I am happy about this!
5
5
4
4
No data collected
4
4
Response from Atria Mount Pleasant
November 28, 2022Hi Tim, It is our pleasure to serve your family. Our residents mean the world to us. Thank you for choosing Atria!
Atria is well staffed for the amount of residents here. Everyone is friendly, caring, and patient towards the residents. The staff are appropriately responsive to questions or concerns the family has about our loved one. The community is able to assist with medication management, bathing assistance, and dressing assistance for my loved one. WIFI and phone are an extra cost. The apartment, housekeeping, maintenance, changing of linens, laundry, all the meals, transportation, and utilities are included in the monthly fee.
5
5
5
5
5
5
5
We made the correct decision with this community. We have looked at many other places to stay and this was what my family needed. When I needed anything they were there. You would do well to check out Atria Mt. Pleasant. They have a lot of activities and the residents are able to decide if they would like to go or not. They take trips to shops and have afternoon teas and more.
5
5
4
4
5
5
5
Response from Atria Mount Pleasant
November 28, 2022Thanks for sharing your experience! We take pride in delivering quality service each and every day at Atria Mount Pleasant.
Atria Mount Pleasant is an absolutely gorgeous facility. They were our second choice and really stood out to us, but unfortunately they did not have any availability at the time that we needed it.
Our first impression of Atria was how beautiful everything is and the setting. The decor, furniture, and all. Now that we've been here close to two years, what we treasure the most is the warm relationships between staff and residents, the informality, and responsiveness to all our needs.
5
5
4
5
5
5
5
My wife [name removed] and I were the 1st residents into Mt. Pleasant Atria [date removed]. We have seen many changes - went through Atria's growing pains and to where we are today fully and finally at the top. With our new director, chef, and activities director. At the height of the pandemic Atria kept us safe.
5
5
5
5
5
5
5
Our tour with Atria Mount Pleasant was wonderful. Unfortunately the location was too far from family and it costed more than we were looking to spend.
I think it's a great place. They're very supportive and caring. They help us make the best of a bad situation. I have absolutely nothing bad to say about them. They're doing the best job they can do given the circumstances and challenges of caring for individuals with dementia.
5
5
No data collected
5
4
5
4
My mom has thrived since moving to Atria!
5
5
5
5
5
5
5
See what the neighborhood has to offer and what’s nearby:
Atria Mount Pleasant offers 2 Bedrooms, Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Atria Mount Pleasant 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (843) 800-2323 to reach a resident at Atria Mount Pleasant.
To reach a resident at Atria Mount Pleasant call: (843) 800-2323
Studio, 1bd, 2bd, Detached Cottages / Bungalows, Semi-Private
You’re going to love it here. Located in the 1,700 acre Carolina Park master planned community with shopping, dining and outdoor activities, Merrill Gardens is in the heart of it all. This new community is modern yet intimate with spacious apartments as well as cottages. Relax and enjoy the...
Studio, 1bd, 2bd
Shem Creek Health Center, located on the twenty-four-acre campus of South Bay at Mt. Pleasant, offers a full range of health care services to meet the needs of the individual. Offering in-patient and out-patient rehabilitation, assisted living, memory care, and skilled nursing care, the staff of...
Studio, 1bd, 2bd, Detached Cottages / Bungalows
The Palms of Mount Pleasant The Palms of Mount Pleasant is an assisted living community located in the heart of Mt. Pleasant, Charleston County, South Carolina. Our community is just minutes away from dozens of notable locations, including numerous public parks and beaches, local festivals, East...
Studio, 2bd, 1bd, Detached Cottages / Bungalows, Semi-Private
Somerby of Mount Pleasant draws upon the charming, stately traditions of the South - applying classic style and gracious hospitality, sure to make you feel right at home. At Somerby, we're here to help you enjoy the lifestyle you've been waiting for. ...
Studio, 1bd, 2bd, Semi-Private
Welcome to Harmony at West AshleyIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Charleston, South Carolina, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.