Atria Grapevine

Staff really care about the residents. The facility is nicer than most but could use a little bit of updating. Most of my concerns get addressed. I would recommend Atria Grapevine to others looking.

I put my mom into Atria almost 18 months ago. During this time, I have made the following observations: 1. Was very happy with the original leadership and was nervous when there was a change. The new administration is all that of the first and more, implementing needed process discipline and structure. 2. The entire new staff truly cares about their residents and their families. Such a great feeling to know my mom is loved. 3. Nurse staff goes above and beyond to make sure I stay informed of any issues. 4. Med techs and service staff are INCREDIBLE. Always very caring and take a personal interest in the residents. Many of them call me by name. 5. Facility is more than adequate. We love walking the grounds and sitting under their huge gazebo. If you are in need of a place for family or a friend, you cannot go wrong at Atria.

Overall we've been satisfied with my parents living there. There are always going to be times where you're not happy with something but that's anywhere. They do seem to have a high turn over rate with staff so it's hard to know who is doing what and when.

I have a loved one at Atria Grapevine and they have been amazing. They have communicated well with my family, honored our wishes, treated our loved one with dignity and we sleep well knowing they are taken care of. If you need peace of mind for someone you love then go ahead and check them out.

Overall, my experience has been very good except dining has gone downhill. It was very good until, recently. Director and staff couldn't be better.

Some of the staff are excellent. They are very kind to my Mom who is in memory care. I wish they would try harder to get her to wear clean clothes and shower more often. Overall I would recommend Atria Grapevine to others.

My dad has received excellent care from a stable staff. Lots of activities. The caregivers are so kind and encourage my dad to participate. Love that people here worked here for years and the directors open-door policy.

Cost and location stood out to us about this facility. The staff has been helpful and with the exception of one person, they all love dad. They offer activities, but dad likes to stay to himself except for dining. They do offer housekeeping and laundry, but sometimes it's a hit or miss on getting it done. One of my wife's family members lives here, also. I would recommend them to friends and family.

Just a great experience to work with [name removed] and her staff in the memory care at Atria She always answers my questions and gives good advice and suggestions for good care of my spouse [name removed]. They are very attentive to her care and watch and monitor her daily activities whether it’s mental or physical. They take good care of her and I have every confidence in [name removed] leadership. Recommended for a great place for good care

Atria Grapevine gets 5 stars all the way around. What sticks out about this facility most is the more "homey" feeling you get with their beautiful front porch and back patio.

My father has lived here for 6 months now. When he first moved in, he would call me every day and say, "I've died and gone to Heaven!" He loves everything about this facility. The staff here is extremely kind, patient and caring to the elderly who live here - from the Sales Director, the Executive Director, the Director of Nursing, the handyman, the van driver, the receptionists, the aids who administer self-care assistance. My father does not have one negative thing to say about Atria Grapevine and neither do I. And the food is good, too!

Atria Grapevine can work to improve the overall cleanliness and the friendliness of the staff members.

We have had no negative experiences here. It's clean. They stay on their schedule. The staff are excellent. The food is fresh and tasteful. Compared to other places, there is no comparison. It's an excellent community.

The Atria is a clean multi story facility located on Hwy 121 feeder road which, from the front of the property, was a bit noisy. Since food and activities are important to my mom, I viewed both the Activities guide and menu and found them to be very appealing. The apartments offered spacious kitchenettes with a lot of counter space and storage but, although there were both studios and one bedroom apartments available, no units were available on the first floor. The property had a nice outdoor area for sitting and gathering with a covered porch and pavilion. The base price of the apartments did not include laundry service which would be essential for my mom. I decided against this property due to the lack of first floor apartment availability as the second floor that I toured was too quiet and isolated for my moms preference. In addition, I feel that the base price for a unit should include laundry in order to make priced more competitively.