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I absolutely love it. Everything has worked out fine for me, there have been plenty of activities and I enjoy everything I’ve done here so far.they work well with my schedule, I’m glad that I’m here. Service at all levels is great, they really respond to you well.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.8
Review Score
Review Score
144 reviews9.8
Out of 10
5 star
69%
4 star
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3 star
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A Place for Mom has scored Atria El Camino Gardens with 9.8 out of 10 using our proprietary review score based on 35 reviews in the last 2 years. Over all time, Atria El Camino Gardens has 144 reviews with an average "overall experience" of 4.5 out of 5.
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I am very disappointed actually, I've heard so many positive and great things about the place but I am very disappointed in the false promises. When I moved my dad in I was promised that my dad could participate in his the he could be driven to his outside activities still and they would drive him, but he bis only brought to one of his many activities. He is diabetic and i was told someone would watch him at the restaurants...however when he calls me and I ask he all tells me how he was eating cake and other high sugar items as well. My biggest disappointment actually was not long after I boarding my plane home from moving him in and he called me telling me that they were denying his dog as a pet after they said it was okay. I jumped on next plane back, and then I had to get his doctors permission to allow his dog to be there. The community is lovely but they definitely oversell
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Response from Atria El Camino Gardens
February 26, 2015We appreciate you voicing your concerns and are sorry that you are upset. We strive to always do our best in accommodating requests from our residents’ families and would like to speak with you personally to work out a solution together. Please reach out directly via customerservice@atriaseniorliving and kindly include, “Atria El Camino Gardens” in your subject line so we may quickly connect. We are here to help!”
So far we're very pleased with how things have gone at Atria El Camino Gardens! The staff here is very friendly, and they take great care of the people who live here! Everyone from the maintenance to the administrative staff are friendly, helpful, and know each of the residents by name! It's a very nice place, overall!
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They are doing a good job. We had some hiccups in the beginning, but they have addressed the issues. It's clean and the staff is friendly. They have an open menu to pick what you want. I hear a lot of people say they like the food better than where they were. The billing was kind of funky in the beginning, but we were just recently able to go through the bills the last few months, and they have made some adjustments, so now it is correct.
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My loved one lived here close to two years. They were very kind and very nice. She really liked it here. There was one time that it took twenty minutes to get help when she called. They were very good at assisted living but they just don't offer the level of care that we were beginning to need. The building is older and some of the bathrooms aren't very accessible. They had one dining room for everyone so my loved one could mingle with all of the residents, so there is always someone she could talk to. They have a chef here and the food was really good, they are the only place in the area that can say that, I hear. Some of the staff really went out of their way to help her and to be nice. I would recommend it for anyone that doesn't need too much care.
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My husband & I toured this facility last month when looking for a place for his mother. The facility is very clean, bright and cheerful, the personnel are very friendly, and the residents looked well cared for and happy. Our tour guide was very knowledgable, gave us information that was extremely helpful, and arranged for the nurse to evaluate my mother-in-law. Because my mother-in-law has developed dementia, we decided on a small care home that has a maximum of six residents. However, we would have chosen Atria under different circumstances, as we believe the care and atmosphere would create a great place to live.
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Atria El Camino Gardens was chosen because all of the residents we spoke to raved about the place, and how they wish they had gone there sooner. The staff was friendly, and it was clean, and offered nice amenities, but to hear that from EVERY SINGLE RESIDENT we spoke to was great.
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On the 22nd of July 2014 I went to the Garden Club, Excercise class, Food thru Film w/ Chef, and the Creating Art class -- with my mother in-law (81 yrs. old) -- she skipped the Exercise class so I went to check out how it was done. Every staff member was helpful, encouraging, and made the class fun and inviting! Had dinner with her in the evening and the food was good as all the meals I've had there.
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Moved my Mom there a year ago. Much better value than her previous facility in Folsom but the caregivers are not as warm and friendly. Not unfriendly but don't make her feel special. The food is great with long diningroom hours and lots of choices. This is a very important part of most residents' lives and was a major issue at the previous facility. There are so many activities, social groups, classes, etc. I want to live there :-). Recommended Atria to my father-in-law as well and he loved it there for the few months remaining to him. I would recommend this place to anyone. However, keep a sharp eye on the finances. When my Mom was ill last year, they started jacking up the rates without explanation. When I called them on it, they agreed the increases were inappropriate and brought them back down. They also claim to be ignorant of Long-term care insurance policies and procedures and take no responsibility for messing up on claim forms. This is the one area you will really have to watch.
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I have been happy with Atria since my first visit for a tour. Every person has been kind and friendly. It is evident, through my mom's behavior and my lack of stress, that Atria thrives to assist and accomodate their residents. My mom is very happy in her new community.
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It’s very good. Atria is right up there. I was very pleased The food is good. The hours for their meals are seven to seven. You can eat any time. The service in the dining room is excellent. They staff makes it a point to know everyone’s names.
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Atria was a nice community, I would have gone here. We found a good deal at another community that was a nicer. The community we found was like a Hilton Hotel, this isn't on that level, but still a nice place.
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We haven’t used any of the extra care services that are offered. My loved one hasn’t used much of the activities yet either. I would say that the food service seems to be extremely good - the meals are really high quality with a lot of variety - very fine.
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They’re a fantastic community. Everything at the community is very clean. The staff has always been reasonably nice to our loved one. It was easy to give them the highest ratings. They have enough activities and we’re happy with the level of care services that are available to our loved one. The cost of service to services provided is okay.
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My mother just moved into Atria El Camino Gardens. I initially toured Atria and then brought my mom into see it. We were both so taken with how happy the residents and staff seemed. Within just a few days of moving in, my mom has been approached by several residents who have told her (and me) how much they enjoy living at Atria. One man told my mom that he has never heard a complaint about the food. It's a very comfortable environment and everyone is very friendly. I'm so glad Atria was suggested by Caring.com and A Place for Mom. I never would have found it on my own.
4.5
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I really recommend it. The food is very is good. There is a courtyard for residents to use. We always find a spot, but it’s usually pretty full. There is plenty of parking for residents though. We haven’t had any trouble with the laundry or anything like that.
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Their staff is very - well - they shouldn’t be in a position to work with families. I was very unhappy with this community! My mother is in a much better community now! If you’re thinking about this community, please visit with them and really make sure it’s a good match for your loved one’s needs.
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Response from Atria El Camino Gardens
May 1, 2014I am sorry to hear of your unhappiness with our community and any inconvenience as a result. We would like to speak with you personally to get a better understanding your experience and how you think we could improve going forward. If you are willing, please email us directly at [removed] and if you include “Atria El Camino Gardens” in your subject line, we can quickly include all the right people on the correspondence. Please do not hesitate if we can be of help to you in the future; we wish you and your mother the best of luck.
We absolutely love this place! Our loved one's mood has improved so much since she moved here. When she was just staying at home she was unhappy and lonely, and now we have trouble getting ahold of her since she is always out visiting with friends. Our whole family has been to visit her and we've all been impressed! The staff is warm and welcoming, and always willing to help.
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This place looked very nice, and the staff were all very friendly, but it was not a good fit for my loved one. The care needs of the residents seemed to be on the higher end of things, which limited the social activities. They also raised the rent significantly every year, which started to strain my loved one's finances.
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Response from Atria El Camino Gardens
April 24, 2014I am sorry we did not end up being a good fit for your family member. I will certainly pass along your comments to the appropriate directors to ensure that there are a variety of activities available for our more active residents. If you would like information on our other communities in the surrounding area or feel we can be of further help to you, please feel free to reach out via [removed] and be sure to include “Atria El Camino Gardens” in your subject line.
They have been very accommodating. The food is sublime, and the service people and the waitstaff is wonderful. They have a beauty shop and she thought that was fantastic. I would like to see Wi-Fi access in the community. I was shocked that in the 21st century there was no Wi-Fi access, especially considering the amount of money they charge. I think this is mostly inconvenient for the families visiting the residents.
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Response from Atria El Camino Gardens
April 8, 2014It is wonderful to hear that you love the food and our incredible staff. I will be sure to pass along your request for Wi-Fi to the appropriate administrators. Thank you so much for taking the time to provide feedback of our community.
I don't know how they can call themselves memory care. They didn't seem to have the level of care that would be needed and if you need a lot of care they hire "companions" and charge more. They gave them the morphine whether they needed it or not. I was not impressed. They did have a good variety for their menu.
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Response from Atria El Camino Gardens
March 7, 2014Thank you for bringing this matter to our attention. Your comments regarding our memory care capabilities are very concerning to us as we take the training of our staff and the safety of our residents very seriously. We would like to discuss this matter with you in greater detail to get a better understanding of the situation. Please contact us at [removed], including “Atria El Camino Gardens” in the subject line.
See what the neighborhood has to offer and what’s nearby:
Atria El Camino Gardens offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Atria El Camino Gardens 9.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (916) 488-5722 to reach a resident at Atria El Camino Gardens.
To reach a resident at Atria El Camino Gardens call: (916) 488-5722
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.