Aspen Grove

Activities were good she just didn't participate. I would like to recognize a lady by the name of [name removed] she was very special to my mom.

We chose Aspen Grove because we previously had another family member here before as well. The facility is very clean and staff are very helpful.

Overall it is super clean and nurses super caring, food delicious, cost of facility super amazing too. I would highly recommend this place !!!!!!

They are in the process of hiring all new administrators. They had the Executive Director, Head of Nursing and the Head of Marketing all leave. It's really not worth the raise of $[removed] a month and everything going down. Of course, always short staff as all places are with my experience. Hopefully things turn around. Some aides are excellent, but I fear they will leave. Not a place I would want to work. Turnover tells the story.

I would not recommended this place to others and I will be leaving a through review soon. I don't indorse a place for mom recommending Aspen Grove until they get their issues fixed. The turnover with staff is high. The staff is not happy morale is low. Communication with family members is lacking. Care is not always adequate. They charged me two weeks worth of rent after my father died and this was not disclosed clearly in the paperwork

Aspen Grove community has been the best thing our mom has experience. She has said the meals that are prepared are really tasty and good. When it comes to the activities they have things like cooking, bowling, bingo, etc. We would recommend this community to other families based on the experience we have had so far.

My mom was a resident for 2 years in the lock portion because of her dementia. The workers were caring and loving to her. It was hard for my mom to do activities but she would try. The staff were welcoming to me and kept me informed of my mom's needs. Aspen Grove was a blessing to us.

This place is horrible. They tell you what you want to get you in the door and then don't follow through. My mom was over dosed on her BP meds and no one was following up by taking her BP. They drop meds on the floor and give them to patients. They are not giving my father back the money and keep charging him monthly even though they no longer live there. It's a [language removed] show.

Aspen Grove cared for my aunt, father and mother over 7 years. It was nice to work many of the same staff over that time. The front desk staff was always helpful. Care staff was genuinely interested in their unique needs.

They are trying very hard with my mother and father, I give them 5 stars. They are doing absolutely everything they can. They offer a lot of activities and from what I have seen they are very good, but my parents are not participating. They have had no complaints about the food. My mother has Alzheimer's and my dad has Lewy body dementia, they are trying everything they can to get them involved, feel comfortable, and caring for them. we could not ask for anything more and would highly recommend Aspen Grove to other families. They are great with communication to the family.

They had to proceed us through covid outbreak. Even though my loved one did not have covid and I requested that the isolate my loved one and feed her there. They stated that they are not a one-on-one facility and she couldn't honor the request because it was not medically necessary. They have done this for others and it was necessary to ensure safety. Also I was told I could bring somebody into feed and pay for it. More chance of bringing in covid! Yesterday they placed a fentanyl patch on my loved one that was discontinued. Because one of their staff members did not follow through on doctor's orders and make sure the computer was updated. I can go on and on. The biggest problem they have two aids for about 28 people. This is a memory Care , two people are assisting one individual with a hoyer lift or taking breaks there is nobody left to keep an eye on people that desperately need it. She says it's legal but my question is it morally legal? So my recommendation stay away l

My loved one, is pretty satisfied with the level of activities. The staff is very friendly. I like the way that they paired, my loved one with two others-, in which they are like minded. Overall, I am very happy and satisfied.

My mom was at Aspen Grove for almost 2 years. She received wonderful care.