Ashley Pointe Senior Living

After my father’s health began to decline, he made the decision to sell his home and move closer to me in a senior living community. We toured Ashley Pointe and immediately knew it was the perfect choice for him. It’s a small, one-story community that’s clean, cheerful, and located very close to our home. The staff was incredibly helpful and made his move-in process smooth. He initially settled into a studio apartment while on the waitlist for a studio alcove. After about eight weeks, he was able to move into the studio alcove, which he absolutely loved, along with the community environment. When my dad passed away unexpectedly, the staff was compassionate and made the process of moving his belongings much easier for us. Ashley Pointe was a great choice for us within our own community!

It started out really rocky. The previous Director was fired, community services director quit and they were short a nurse and a cook. [name removed] called to tell us and to schedule a meeting with the interim director. We did...felt like they had a good plan in place and moved in....so glad we did. They now are fully staffed with great people. There are a couple that aren't but that's pretty normal. The residents and their families are a tight knit community and I'm so thankful each day that my Mom always has a support network and has as much or as little help as she needs from day to day.

My dad has been living at Ashley Pointe for about four months now and he loves it there! We toured a few other places in the area and decided that A.P. would fit his needs the best. Breakfast is his absolute favorite meal of the day. They have plenty of daily activities and outings to keep residents busy, the casino trips being his favorite. Every Wednesday is happy hour and they have a great group of entertainers on rotation, family members usually attend and it is fun to hear the residents sing along. All the staff members are super nice and truly care for my dad and the other residents.

What a wonderful place and community. [name removed] and [name removed] will make sure your loved one is well taken care of. They really treat each and every resident as if they are family. You can rest comfortably knowing that your loved one is in good hands.

As of spring this year, a new staff team was hired and is continuously working very hard to make changes which has resulted in them progressively being able to successfully accomplish big improvements in the Ashley Pointe Senior Living Community. In addition to creating a better living environment, they have recently partnered with Select Rehabilitation company to provide OT/PT/ST services on-site with the goal of enabling all residents in this ALF/ILF to remain as functionally active and independent as possible. The best is yet to come!!

The facility has gone through a new team transition and I cannot express how amazing they have been! They have a compassionate approach and welcome you like family. They wear their hearts on their sleeves and it shows. It's definitely a fresh of breath air knowing the positive changes are also resonating through resident care. They understand that not every individual has the same social or medical history and are able to individualize care plans strategically for each resident. There is something to be said about their resident dedication and their resilience proves it :)

Ashley Pointe was a wonderful place to live. A happy home, lots of activities & outings. I moved my dad there several years ago. Jan. 2023 the company changed ownership & things have gone drastically downhill. The new ED they brought in has systematically gotten rid of all of the beloved employees that made AP so special. It is such a depressing place to be now, I wish I could find another place for my dad. So many residents are sad & upset. Inedible food. We went from having 1-3 outings a week on our bus to only 1 since Sept. We used to have 6 activities a day that were fun & enjoyable. Now we might have 5 but what they call an activity is watching her pop popcorn. In a microwave. The new ED stated that we don't need do birthdays now because these people 'won't remember anyway'. This is a vulnerable population- they need people to stand up & have their backs & fight for their rights. Like many of them fought for our freedom. Please do not bring your loved one to AP. You will be sorry.

My loved one was previously a resident at Ashley Pointe Senior Living. They were super friendly when we toured it - and I was excited about the potential. But from the beginning, things were very poor. The facility is severely short staffed. I would rate the care services negative, if I could. My loved one complained that the food was too salty. Overall, it was a horrible experience. I did an emergency move - they don't honor the services they promise for the amount that they charge. I would not recommend Ashley Pointe Senior Living to others.

The staff is so compassionate and kind and really cares deeply for the resident’s and their wellbeing! I honestly feel that this establishment will benefit our parents over all health. The activities and genuine attention they give their residents is above average.

Ashley Pointe was my father’s 3rd nursing home. The prior two do not even compare to Ashley Pointe, where you are family from the moment you walk in the door. The staff are so very wonderful and always greet you kindly. My father joined the AP community in January of 2022. He had lived alone in a remote home for more than 30 years. He was reclusive and at times refusing help/care. I can honestly say after a year at AP he is out of his shell, making friends, participating in their abundance of daily actives and just overall a happier person. My father used to even refuse to eat at times. However now I get almost daily phone calls. Telling me about the amazing meal he just had or how some of the staff just dropped by to say hi for awhile. They really do treat each member as if they were caring for their own parents. I couldn’t recommend Ashley Pointe enough. They are a great addition to the Lake Stevens community!! I highly recommend this community.

The staff is so caring and really love the residents. They def go above and beyond. It's lots of fun activities to keep the seniors busy and engaged. It's a great way to connect friendships with other residents.

Absolutely loved the place. Would give it all a 10 if I could. Staff was exceptional. They had someone go out and buy a mattress and sheets so that one of us could stay with mom at night. We were told that if we wanted coffee and snacks to just go to the cafeteria and help ourselves. We were offered meals. The inside was always neat and clean. No unpleasant odor anywhere. Enjoyed watching the interaction between staff and clients. Grounds were always neat and clean.

My mother moved into one of the independent living cottages in 2006. The cottages are spacious and gave her all the amenities she wanted. The caregivers responded as needed. When she needed more help taking care of herself, she moved into a higher care apartment and caregivers provided daily assistance. The caregivers were outstanding and very professional. AP administration was always responsive and a pleasure to work with. Following a recent stay in the hospital, the social worker wanted her moved to a skilled nursing facility. When no openings were available, AP assured the social worker they could meet her needs. They delivered on that promise and provided excellent support then and throughout the pandemic. My mother passed in March from natural causes. She was comfortable in her home thanks to the caregivers sensitive and thoughtful efforts. The highest compliment came from the hospice nurse who stated AP had the best caregivers and support that she had worked with.

Excellent care. I'm grateful for them every day. Caregivers are wonderful, cheerful & hardworking. Very clean & nice. Food is really good. Lovely cafeteria area. Lots of activities inside & lots of bus outings

The person that took us on tour was nice. This community looked clean. This is a larger community and I felt it would not work for my loved one.

My mom came to Ashley Pointe almost 2 months ago. At first, she was very resistant to the idea of assisted living. After visiting Ashley Pointe with us, she decided to go there. She has been very happy there. She loves the staff and feels very safe there. She has gotten excellent care while being there so far. The nursing staff is excellent about contacting me if there is something that I need to be made aware of. There are plenty of activities for she to participate in if she chooses to. We have eaten with her in the dining room and have found the food to be excellent. While it took some getting used to since she had been so independent, she has made the adjustment rather easily. I am very grateful for the caring and knowledgeable staff there.

I scheduled my tour through a place for mom link. However, the person who was supposed to give me a tour wasn't working those days. Apparently they had no other person to give me the tour. I wasn't sent a packet, like all the other places did. I did walk around and spoke to residents. One nice man even invited me in to his 2 bedroom cottage. It was beautiful. He and his wife were happy there. I then walked around the outer place and there were cobwebs everywhere, and algae on the white picket fence. I still haven't gotten a tour. I felt for the amount of money this cost, it should have more interest in maintaining it. I just didn't have a good feeling. I was ignored when I walked in, it took a few minutes for them to finally address me.

Ashely pointe has been a great fit for my in laws with the excellent staff and beautiful and well maintained facility . It has been a great community for them . It is unusual for a assisted living facility to have a chef that is as talented creative as Chef Ron . He consistently produces delicious nutritious well balanced meals . He has a passion to serve and go beyond the "basics" for the residents and is truly an assets to Ashely pointe. Chef Ron , the dining staff along with the care givers give Ashely Pointe a feeling of family . The city of Lake Stevens is lucky to have such a gem!

Ashley Pointe is a beautiful place to have in Lake Stevens. The staff is so friendly and professional. Ron the cook in the kitchen serves wonderful food and he makes great desserts. I look forward to his great meals to eat on Tuesdays when visiting granny for lunch. When my parents need to go to a assisted living Ashley Pointe would be my first choice.

My mother-in-law felt right at home the day she moved into Ashley Pointe. The small number of residents helps to create a home like atmosphere. The facility is very clean and well laid out. We visit often and appreciate the caring and friendly staff. Mom has made many new friends and tells everyone about the delicious meals and how happy she is at her new home.