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Ashley Pointe Senior Living

11117 20th St NE, Lake Stevens, WA 98258
9.0
Review Score
22 reviews

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Shelly H - Child of resident/client
5.0
Excellent choice for my dad

After my father’s health began to decline, he made the decision to sell his home and move closer to me in a senior living community. We toured Ashley Pointe and immediately knew it was the perfect choice for him. It’s a small, one-story community that’s clean, cheerful, and located very close to our home. The staff was incredibly helpful and made his move-in process smooth. He initially settled into a studio apartment while on the waitlist for a studio alcove. After about eight weeks, he was able to move into the studio alcove, which he absolutely loved, along with the community environment. When my dad passed away unexpectedly, the staff was compassionate and made the process of moving his belongings much easier for us. Ashley Pointe was a great choice for us within our own community!... Read more

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About the facility Ashley Pointe Senior Living

Welcome to Ashley Pointe in Lake Stevens, Washington. This community provides independent and assisted living services to seniors in a compassionate, family atmosphere space. From the tall pine trees and manicured gardens to the inviting cottages, Ashley Pointe is a pro at welcoming residents home to this Pacific Northwest oasis.

Staff at Ashley Pointe is proud to provide a variety of personal care services designed to meet the specific and varying needs of each resident. The continuing care philosophy at Ashley Pointe is an added bonus for residents and their families — when their needs change over time, their homes won’t have to.

Residents at Ashley Pointe may choose between studio, one-bedroom, and two-bedroom apartment or cottage styles to call home. These spacious and sunlit floor plans come equipped with updated amenities and services to make daily life less stressful. Independent living cottages feature front porches to watch the sunrise with a cup of coffee, and the main lodge has a welcoming and cozy living room to curl up with a good book. How you spend your time is always up to you.

Ashley Pointe is conveniently located near picturesque Lake Stevens and offers residents convenient access to...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Ashley Pointe Senior Living is a community within Sinceri Senior Living properties. See all Sinceri Senior Living communities.

Pricing for Ashley Pointe Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Ashley Pointe Senior Living

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Amenities at Ashley Pointe Senior Living

Health Care Services

Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
Vegetarian
Chopped Meals

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Game Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Bible Study Group
Art Classes

Reviews
for Ashley Pointe Senior Living

Write a Review

9.0

Review Score

Review Score

22 reviews

9.0

Out of 10


5 star

78%

4 star

10%

3 star

5%

2 star

0%

1 star

10%

22 reviews

A Place for Mom has scored Ashley Pointe Senior Living with 9 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Ashley Pointe Senior Living has 22 reviews with an average "overall experience" of 4.4 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.5

Meals & Dining

4.4

Care Services

4.3

Activities

4.5

Staff

4.4

Value for Cost

4.4

Overall Experience
17
2
1
0
2
Date Submitted
0
6
12
Reviewer
0
15
2
5
Care Received
13
9
1-20 of 22 reviews
Sort by

5.0
Shelly H - Child of resident/client
Assisted Living
August 28, 2024
Excellent choice for my dad

After my father’s health began to decline, he made the decision to sell his home and move closer to me in a senior living community. We toured Ashley Pointe and immediately knew it was the perfect choice for him. It’s a small, one-story community that’s clean, cheerful, and located very close to our home. The staff was incredibly helpful and made his move-in process smooth. He initially settled into a studio apartment while on the waitlist for a studio alcove. After about eight weeks, he was able to move into the studio alcove, which he absolutely loved, along with the community environment. When my dad passed away unexpectedly, the staff was compassionate and made the process of moving his belongings much easier for us. Ashley Pointe was a great choice for us within our own community!

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from Ashley Pointe Senior Living

September 6, 2024

Hello! We value your opinion and experience with us here at Ashley Pointe Senior Living. Thank you again for leaving a positive review, and we hope you share your positive experience with others!


5.0
TH - Child of resident/client
Assisted Living
August 15, 2024
Verified Review
Review for Ashley Pointe Senior Living

It started out really rocky. The previous Director was fired, community services director quit and they were short a nurse and a cook. [name removed] called to tell us and to schedule a meeting with the interim director. We did...felt like they had a good plan in place and moved in....so glad we did. They now are fully staffed with great people. There are a couple that aren't but that's pretty normal. The residents and their families are a tight knit community and I'm so thankful each day that my Mom always has a support network and has as much or as little help as she needs from day to day.

Read More
Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Response from Ashley Pointe Senior Living

August 19, 2024

Hello! We value your opinion and experience with us here at Ashley Pointe Senior Living. Thank you again for leaving a positive review, and we hope you share your positive experience with others!


5.0
Nancy - Child of resident/client
Assisted Living
August 2, 2024
A great place!

My dad has been living at Ashley Pointe for about four months now and he loves it there! We toured a few other places in the area and decided that A.P. would fit his needs the best. Breakfast is his absolute favorite meal of the day. They have plenty of daily activities and outings to keep residents busy, the casino trips being his favorite. Every Wednesday is happy hour and they have a great group of entertainers on rotation, family members usually attend and it is fun to hear the residents sing along. All the staff members are super nice and truly care for my dad and the other residents.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Ashley Pointe Senior Living

August 12, 2024

Hello! We want to thank you for leaving a positive review with us. Here at Ashley Pointe Senior Living, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.


5.0
Jamie Mark - Industry reviewer
Assisted Living
July 21, 2024
Fantastic Senior Living

What a wonderful place and community. [name removed] and [name removed] will make sure your loved one is well taken care of. They really treat each and every resident as if they are family. You can rest comfortably knowing that your loved one is in good hands.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Ashley Pointe Senior Living

August 12, 2024

Hello! We want to thank you for leaving a positive review with us. Here at Ashley Pointe Senior Living, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.


5.0
Semaj D - Industry reviewer
Assisted Living
July 19, 2024
New Staff Team Has Been Making Big Improvements!!!

As of spring this year, a new staff team was hired and is continuously working very hard to make changes which has resulted in them progressively being able to successfully accomplish big improvements in the Ashley Pointe Senior Living Community. In addition to creating a better living environment, they have recently partnered with Select Rehabilitation company to provide OT/PT/ST services on-site with the goal of enabling all residents in this ALF/ILF to remain as functionally active and independent as possible. The best is yet to come!!

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Ashley Pointe Senior Living

September 23, 2024

Hello! We value your opinion and experience with us here at Ashley Pointe Senior Living. Thank you again for leaving a positive review, and we hope you share your positive experience with others!


5.0
Jess D - Industry reviewer
Assisted Living
July 18, 2024
Such An Amazing Team!

The facility has gone through a new team transition and I cannot express how amazing they have been! They have a compassionate approach and welcome you like family. They wear their hearts on their sleeves and it shows. It's definitely a fresh of breath air knowing the positive changes are also resonating through resident care. They understand that not every individual has the same social or medical history and are able to individualize care plans strategically for each resident. There is something to be said about their resident dedication and their resilience proves it :)

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Ashley Pointe Senior Living

August 12, 2024

Hello! We value your opinion and experience with us here at Ashley Pointe Senior Living. Thank you again for leaving a positive review, and we hope you share your positive experience with others!


1.0
Terri A - Child of resident/client
Assisted Living
November 25, 2023
The downhill slope of AP

Ashley Pointe was a wonderful place to live. A happy home, lots of activities & outings. I moved my dad there several years ago. Jan. 2023 the company changed ownership & things have gone drastically downhill. The new ED they brought in has systematically gotten rid of all of the beloved employees that made AP so special. It is such a depressing place to be now, I wish I could find another place for my dad. So many residents are sad & upset. Inedible food. We went from having 1-3 outings a week on our bus to only 1 since Sept. We used to have 6 activities a day that were fun & enjoyable. Now we might have 5 but what they call an activity is watching her pop popcorn. In a microwave. The new ED stated that we don't need do birthdays now because these people 'won't remember anyway'. This is a vulnerable population- they need people to stand up & have their backs & fight for their rights. Like many of them fought for our freedom. Please do not bring your loved one to AP. You will be sorry.

Read More
Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Ashley Pointe Senior Living

November 29, 2023

Hello, We take each negative review very seriously here at Ashley Pointe Senior Living and value your opinion. Please get in touch with us directly at Contact@SinceriSL.com so we can further understand and hopefully alleviate your issues.


1.0
Wade - Loved one of resident/client
Assisted Living
September 26, 2023
Verified Review
Don't judge this book by it's cover

My loved one was previously a resident at Ashley Pointe Senior Living. They were super friendly when we toured it - and I was excited about the potential. But from the beginning, things were very poor. The facility is severely short staffed. I would rate the care services negative, if I could. My loved one complained that the food was too salty. Overall, it was a horrible experience. I did an emergency move - they don't honor the services they promise for the amount that they charge. I would not recommend Ashley Pointe Senior Living to others.

Read More
Cleanliness

5

Friendliness

2

Meals & Dining

3

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1

Response from Ashley Pointe Senior Living

September 27, 2023

We take each negative review very seriously here at Ashley Pointe Senior Living and value your opinion. Please get in touch with us directly at Sinceri@familyfirstcontact.com so we can further understand and hopefully alleviate your issues.


5.0
Dee D - Friend of resident/client
Assisted Living
May 27, 2023
Outstanding service and so caring and kind!!

The staff is so compassionate and kind and really cares deeply for the resident’s and their wellbeing! I honestly feel that this establishment will benefit our parents over all health. The activities and genuine attention they give their residents is above average.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Ashley Pointe Senior Living

May 30, 2023

Hello! We want to thank you for leaving a positive review with us. Here at Ashley Pointe, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.


4.0
Kristi E - Child of resident/client
Assisted Living
May 25, 2023
A Wonder Addition to the Community

Ashley Pointe was my father’s 3rd nursing home. The prior two do not even compare to Ashley Pointe, where you are family from the moment you walk in the door. The staff are so very wonderful and always greet you kindly. My father joined the AP community in January of 2022. He had lived alone in a remote home for more than 30 years. He was reclusive and at times refusing help/care. I can honestly say after a year at AP he is out of his shell, making friends, participating in their abundance of daily actives and just overall a happier person. My father used to even refuse to eat at times. However now I get almost daily phone calls. Telling me about the amazing meal he just had or how some of the staff just dropped by to say hi for awhile. They really do treat each member as if they were caring for their own parents. I couldn’t recommend Ashley Pointe enough. They are a great addition to the Lake Stevens community!! I highly recommend this community.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4

Response from Ashley Pointe Senior Living

May 30, 2023

Hello! We want to thank you for leaving a positive review with us. Here at Ashley Pointe, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.


5.0
Anonymous - Child of resident/client
Assisted Living
May 19, 2023
Homey & Welcoming

The staff is so caring and really love the residents. They def go above and beyond. It's lots of fun activities to keep the seniors busy and engaged. It's a great way to connect friendships with other residents.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Ashley Pointe Senior Living

May 22, 2023

Hello! We want to thank you for leaving a positive review with us. Here at Ashley Pointe, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.


5.0
Dawn - Child of resident/client
Assisted Living
April 28, 2023
Verified Review
friendly and caring staff

Absolutely loved the place. Would give it all a 10 if I could. Staff was exceptional. They had someone go out and buy a mattress and sheets so that one of us could stay with mom at night. We were told that if we wanted coffee and snacks to just go to the cafeteria and help ourselves. We were offered meals. The inside was always neat and clean. No unpleasant odor anywhere. Enjoyed watching the interaction between staff and clients. Grounds were always neat and clean.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Ashley Pointe Senior Living

May 1, 2023

Hello! We value your opinion and experience with us here at Ashley Pointe. Thank you again for leaving a positive review, and we hope you share your positive experience with others!


5.0
Stan - Child of resident/client
Assisted Living
April 15, 2021
My mother’s 15 years at Ashley Pointe

My mother moved into one of the independent living cottages in 2006. The cottages are spacious and gave her all the amenities she wanted. The caregivers responded as needed. When she needed more help taking care of herself, she moved into a higher care apartment and caregivers provided daily assistance. The caregivers were outstanding and very professional. AP administration was always responsive and a pleasure to work with. Following a recent stay in the hospital, the social worker wanted her moved to a skilled nursing facility. When no openings were available, AP assured the social worker they could meet her needs. They delivered on that promise and provided excellent support then and throughout the pandemic. My mother passed in March from natural causes. She was comfortable in her home thanks to the caregivers sensitive and thoughtful efforts. The highest compliment came from the hospice nurse who stated AP had the best caregivers and support that she had worked with.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Ashley Pointe Senior Living

September 6, 2021

Thank you for sharing your review of Ashley Pointe, Stan. We are pleased to hear of your experience.


5.0
Linda B - Loved one of resident/client
Independent Living
September 29, 2017
Excellent Assisted Living

Excellent care. I'm grateful for them every day. Caregivers are wonderful, cheerful & hardworking. Very clean & nice. Food is really good. Lovely cafeteria area. Lots of activities inside & lots of bus outings

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Ashley Pointe Senior Living

October 9, 2017

Thank you for taking the time to comment on your experience with our community. We appreciate your kind words.


3.5
Anonymous - Toured community
Independent Living
September 19, 2017
Verified Review
A tour

The person that took us on tour was nice. This community looked clean. This is a larger community and I felt it would not work for my loved one.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5

Response from Ashley Pointe Senior Living

September 29, 2017

Thank you for taking the time to comment on your tour of our community. We appreciate your kind words.


5.0
hschteacher - Loved one of resident/client
Independent Living
January 28, 2017
Ashley Pointe....A Great Place For Mom!

My mom came to Ashley Pointe almost 2 months ago. At first, she was very resistant to the idea of assisted living. After visiting Ashley Pointe with us, she decided to go there. She has been very happy there. She loves the staff and feels very safe there. She has gotten excellent care while being there so far. The nursing staff is excellent about contacting me if there is something that I need to be made aware of. There are plenty of activities for she to participate in if she chooses to. We have eaten with her in the dining room and have found the food to be excellent. While it took some getting used to since she had been so independent, she has made the adjustment rather easily. I am very grateful for the caring and knowledgeable staff there.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Ashley Pointe Senior Living

April 17, 2017

Thank you so much for your wonderful review of Ashley Pointe. We appreciate your kind words.


3.0
Anonymous - Toured community
Independent Living
December 26, 2016

I scheduled my tour through a place for mom link. However, the person who was supposed to give me a tour wasn't working those days. Apparently they had no other person to give me the tour. I wasn't sent a packet, like all the other places did. I did walk around and spoke to residents. One nice man even invited me in to his 2 bedroom cottage. It was beautiful. He and his wife were happy there. I then walked around the outer place and there were cobwebs everywhere, and algae on the white picket fence. I still haven't gotten a tour. I felt for the amount of money this cost, it should have more interest in maintaining it. I just didn't have a good feeling. I was ignored when I walked in, it took a few minutes for them to finally address me.

Read More
Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Ashley Pointe Senior Living

January 5, 2017

We were disappointed to hear that your tour experience did not go well as it is not representative of our values. We have addressed your concerns with our staff. We do hope that you will come and visit again for a full tour of the community.


4.5
Linda - Loved one of resident/client
Independent Living
May 27, 2016
A gem in Lake Stevens !

Ashely pointe has been a great fit for my in laws with the excellent staff and beautiful and well maintained facility . It has been a great community for them . It is unusual for a assisted living facility to have a chef that is as talented creative as Chef Ron . He consistently produces delicious nutritious well balanced meals . He has a passion to serve and go beyond the "basics" for the residents and is truly an assets to Ashely pointe. Chef Ron , the dining staff along with the care givers give Ashely Pointe a feeling of family . The city of Lake Stevens is lucky to have such a gem!

Read More
Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from Ashley Pointe Senior Living

July 8, 2016

Thank you for sharing your experience with Ashley Pointe. We appreciate your kind words.


5.0
Theresa p - Loved one of resident/client
Independent Living
March 15, 2016

Ashley Pointe is a beautiful place to have in Lake Stevens. The staff is so friendly and professional. Ron the cook in the kitchen serves wonderful food and he makes great desserts. I look forward to his great meals to eat on Tuesdays when visiting granny for lunch. When my parents need to go to a assisted living Ashley Pointe would be my first choice.

Read More
Cleanliness

4.5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

5

Response from Ashley Pointe Senior Living

April 1, 2016

Thank you for taking the time to comment on your experience with Ashley Pointe. We appreciate your kind words!


5.0
Michelle Lee - Loved one of resident/client
Independent Living
May 5, 2015
Friendly and Welcoming

My mother-in-law felt right at home the day she moved into Ashley Pointe. The small number of residents helps to create a home like atmosphere. The facility is very clean and well laid out. We visit often and appreciate the caring and friendly staff. Mom has made many new friends and tells everyone about the delicious meals and how happy she is at her new home.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Ashley Pointe Senior Living

May 12, 2015

Thank you for taking the time to comment on your experience with Ashley Pointe. We appreciate your kind words!


Viewing 1-20 out of 22 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around Ashley Pointe Senior Living

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Ashley Pointe Senior Living

Ashley Pointe Senior Living offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Ashley Pointe Senior Living 9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (425) 397-7500 to reach a resident at Ashley Pointe Senior Living.

To reach a resident at Ashley Pointe Senior Living call: (425) 397-7500



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.