Artisan at Hudson

From the initial meeting and tour through the re-visits to move in - the caring and engaged staff made this decision easy for my parents. The Director is fully engaged and visible as are the department heads. In turn, their example is emulated by the entire staff and as a result, my parents are not just comfortable but are receiving personalized care. The facility is outstanding and there are similar facilities available but here - the staff makes the difference.

Since day one Artisan has been outstanding. Great staff, great services and wonderful care ! Food is very good and wide variety of menu options. Always a quick response to the needs of the residents. I would recommend Artisan to anyone who is looking for their services.

All the staff have been and are wonderful. Each person has gone out of their way to treat out mother as family and have cared for her in amazing fashion.

How people respond to the unexpected is, often, a measure of who they are. Do we become frightened? Do we become anxious? Do we make clear and measured choices based on experience? Getting to that moment when we can no longer deflect or deny that a loved one is on the often dark and disconnected journey of Alzheimer's is one of those moments. We are no longer merely making choices for ourselves. We are deciding the months and years for someone else -- the "other" whose life has been intwined with ours ... whose future we must place in the hands of someone else. Each story of how, in Frost's poetic words, we take "the road less traveled" is different. For those who, at the point of decision are prescient enough to select the care provided by Artisan at Hudson, there emerges a sense of completion; a feeling that this team, this place, this program is going to make the unknowable days ahead better. Competence and compassion are enduring traits of the Artisan team. Rest assured.

Artisan is a great community with a lot to offer. So much going on, lots of freedom and flexibility to tailor the day to each individual resident. The care and family like atmosphere is a blessing. On site therapy, doctors and transportation to what isn't on site. The dining room has restaurant style gourmet food selections and is open all day! They have daily happy hour, walking club, book clubs and so much more. Great place!

It is very modern, fresh looking facility. Has a hotel like feel. The apartments here are much nicer than other communities I toured. The food at the community is really good. But for people who eat plain basic food, the menu is limited. The meals are like dining out, which is not who my Mom is. The staff members are great.

My mother is very happy there! I think it is a great place! I would recommend but it is expensive.

Service and especially the food are improving even after rent increase. Changes in staff were many but we finally have a new director (the previous one was terrific but she quit for supposedly having too long a commute) and he seems likeable.

The Artisan at Hudson MIGHT be OK for a Healthy Independent Senior...IF they enjoy real-life guesses + mystery (i.e: How many more days will this same salty soup be served? or “What part of our contracted Resident Agreement will be changed this month?”) and IF they not have high blood pressure, diabetes, special diet, or need much attention. The Artisan has not prioritized resident needs over making a profit if you check their Dinner Menu, you can decide if you can afford it. Communication is POOR = On the past THREE holidays a special meal was advertised, then changed literally at the last minute as guests were arriving “because the Executive Chef "didn’t know/wasn’t prepared for it”! When current Management changed our original signed Residency Contract, we were told if we didn’t agree to their revised contract terms we could move…so we did! Some residents couldn't physically make the move, so they are now in a difficult situation with unmet contract terms.

Came highly recommended by neighbors, food is great, apartment has high ceilings, lots of light, it's own patio and washer/dryer. The newest, nicest and one of closest we visited. I would recommend to others.

Artisan at Hudson is a community I would recommend to friends for their loved ones. I think they could do better with the activities and communications of the activities. The meals are like eating at a restaurant.

I have been a resident at the Artisan in Hudson, MA, since their opening. In that time I have witnessed many physical malfunctions (i.e., heat, lights, etc.) a rent increase of 6%, and an attitude from kitchen staff that they don't have to match the food with the description in the menu. WE ARE PAYING FOR A PRODUCT DESCRIBED IN THE MENU; THEY ARE NOT DOING US A FAVOR BY SUPPLYING IT. If you enjoy being subordinated, this is the right place for you. Tonight I ordered a dish descried in the menu as containing 5 scallops...it came with only 4, and I pointed the discrepancy and was told they did not intend to make good. If they ever do produce the missing item I will tell them what they can do with it.

Seems like memory care is segregated from the rest of the community. When we moved our loved one in we were told it was one big community. Seems like they cater to IL and AL They have wonderful food and dining for them. Memory are does not get the same quality even though we are paying the most to live there.some management has acted unprofessional to the point of telling some people I’f they don’t like it there then we could get the f out and she would have boxes to help us pack! OMG

If you’re considering placing your loved one with dementia here, RUN! The corporate and management team have no compassion or care for the memory care. Out of sight, out of mind seems to be their motto.

My mother moved into Artisan in [date removed]. She was very resistant to moving. Artisan was the sixth place we looked at. The full kitchen, dinning room, risk assessments, laundry in the unit, sensors in the units, friendly staff and possibilities of podiatrist, hair dressers, med delivery, walk in shower, and nurse practitioners in her apartment have only added to our satisfaction with our choice. I can’t recommend highly enough. They have lots of activities too but my mother is not a joiner.

I think the facility itself is fine if you were putting a friend or family member in the independent area. If you were thinking about the memory care wing, I would not suggest it. Management is really good about saying hello and how are you. The aides in the memory care unit are unskilled people sitting around on their cell phones. I don't see a lot of interaction between the aides and the residents in the memory care area. If a manager turns a corner, they all jump up. If no manager, they are all sitting around.

The food quality is good but they are struggling with staffing to serve everyone. I would recommend this community for your loved one. They have activities like functions in the dinning hall, movies in the video room, sing a longs and places where people can cook if they would like to.

We recently moved my Dad in. It is a brand new facility and the staff and apartments are lovely.