Arden Courts A ProMedica Memory Care Community in South Holland

They have a really nice facility. Large spaces for walking and gathering outside and inside. They are very well trained with memory care and dementia issues.

I would not recommend. This place is an over- priced Adult Day Care.

Overall satisfaction with Arden Courts Palos Heights. The facility could use more physical health- oriented recreational activities for residents.

The intake process was easy. They took great care of my mother-in-law for her short respite care stay. She was happy to be around others throughout the day. She spoke well of her stay when she returned home.

We used them for respite. They charge more money depending on location. It costs [cost removed]more per day for the Palos location. Now that they know we can afford to pay the higher price, they never have availability at that less expensive location. It's a for profit industry, so I get it, but I still feel a bit manipulated. Also, they gave the wrong rolling walker last time.

The head nurse here was awful. She did not give my mom the care that she needed. They need to have better health care. Do not blow residents off. Do better.

It is a very safe a friendly environment. They could use work with their attentiveness to care and their pricing. There are also some out of pocket expenses that are not included in the exorbitant price.

What our family likes the most about Arden Courts is the caregivers and the food. Based on the experience we have had so far, we would definitely recommend this community to other families.

The overall experience has been great- friendly staff and always available and quick to respond. It is clean and inviting and everyone is very open and friendly. We have no complaints from the resident. Meds are provided accurately and timely. The resident reports that he does not like the meals. However, staff have provided alternative meal options Are we unsure about the activities, [name removed] has not provided any information on this. He may value his privacy. The cost is acceptable for the services provided

Arden Courts ProMedica Memory Care has been a true blessing for our family. From the moment we stepped through their doors, we were welcomed with warmth, compassion, and an evident dedication to providing exceptional care for individuals with memory impairments. The staff at Arden Courts are nothing short of extraordinary. They are not only highly trained and knowledgeable about dementia and Alzheimer’s care, but also incredibly empathetic and patient. Each team member goes above and beyond to ensure the residents feel valued, safe, and comfortable. The facility itself is beautifully designed with the needs of memory care residents in mind. The environment is both secure and homely, providing a sense of familiarity and tranquility that is crucial for those with memory challenges. The gardens and walking paths are particularly lovely, offering peaceful outdoor spaces for residents to enjoy. One of the standout features of Arden Courts is their robust activity program. There are dail

Arden Courts is total memory care facility. The activities are geared toward memory care. The staff is very hands on and watchful of the residents. The staff is very friendly. I felt that it was a much better fit for my mother.

My Aunt has been a resident at Arden Courts for 6+ years. From the day she arrived, she has received outstanding care. My family and I are very thankful for every staff member who has welcomed her with open arms and has treated her with dignity, respect and love. Thank you from the bottom of our hearts!

I was concerned at first about moving my mom out of her home that she had been in with my father over 50+ years. She is doing well in this facility, and the staff treats her extremely well. When I visit her she is usually smiling and seems content.

Based on the experience we have had so far with Arden Courts, we can say that the facility would need to monitor the activities of the residents more closely in order to make it a better improvement/experience

I felt a connection with the Memory Care Adviser [name removed]. She made me feel at ease and everyone there have been very helpful throughout this journey.

Arden Courts gets a 5 all the way around. I am pleased with the care they provide and the staff is knowledgeable. Your loved ones are closely monitored. There are activities to keep them busy, if they want to participate. Now that it is warm outside I walk around the courtyard with my family member. She enjoys nature. Any questions that I may have, someone is always available to answer. I have also recommended the facility to others with family in need.

The interaction with the staff was good. We picked this community, because it was close for familly to visit and the cleanliness of the building. The rooms need to be remodeled on the second and third floor. They can improve on the level of care, and educate the caregivers on dementia and alzheimer's. The staff was very friendly and did the best that they could. I would recommend to other families.

What we really like about Arden Courts is that they are very caring, everyone is. Also I like the way it is set up. Makes people feel like they are somewhere else. Great for people with memory issues.