Arden Courts A ProMedica Memory Care Community in Northbrook

The natural outdoor space. Many of the facilities we visited were right on a busy main street. I fell fresh air and sunshine are very important, also the home like atmosphere is very comforting. Very clean and well maintained grounds.

The atmosphere was calm and relaxed. Residents seemed comfortable and well cared for. The home itself was neat and tidy. Everyone was friendly and kind.

Pros: Consistent Turn over(Employee) is fairly low Keep family informed My uncle is happy Lots of activities with residents and family members Inviting and clean Informative family workshops Cons: Expensive. Need to do more to promote diversity.

My mother has lived here for two years. They have helped greatly, Attentive and caring staff. The food is very good for the setting they plan activities every day and they let mom be mom.

I thought this atmosphere was very depressing and was not impressed at all with what they had to offer for my mother. The building was very old and run down and all of the furniture seemed aged and dated. They just need a lot updates and improvements throughout the entire property. I also thought it was crazy what they where charging because it was the same price as some of the newer assisted livings that where a lot nicer.

So far it has been a good experience for us here at this community. I know my wife is safe and in good hands. They are taking very good care of her and her needs. The food is great, she is pleased with the meals. There are wonderful activities offered. They do a good job with keeping the community nice and clean. The staff is great and very helpful. It is a good fit for us. This is a community I would recommend.

We looked at a lot of places for the time when Dad would need care, and none were close to how great Arden Courts is! Physically, the building is cheerful environment, full of light and with views of nature from the many windows and doors-yes, doors! In good weather, residents are welcome to walk outside on the gentle paths that lead back to another door. The staff and activities are first rate. We are so happy that Dad has Taiwoo and Joan and Jyun. They know him. They are cheerful and patient. They are observant and creative in dealing with the residents. And because Arden Courts has a unique philosophy, Dad will stay in his "residence" (Boat") with these caregivers, even as his abilities change. The activities are much better and better attended than those at other facilities. I counted around 25 people at a recent singing event. Special days with dogs or musical entertainment are well received, but the ordinary activities of "chair volleyball" or "music and manicures" are also well attended. We have never doubted our decision to choose Arden Courts. Every time we visit we say a prayer of gratitude.

It is a wonderful place; the residents here are so happy and the place is very clean. The rooms are nice and it seems as if everything is wonderful.

Arden is taking very good care of my dad. He's always very clean and very well put together. Arden is really like one big family for the loved ones of the residents. We see one another often and are very supportive of each other. Arden has a lovely "homey" atmosphere with cheery surroundings.

My mother resides there and I feel that she receives good care. Sometimes I have to question certain things with staff. I do feel that she is safe, warm, and comfortable right now.

The girls who run the activities are excellent. They have a hard job. The caregivers do their best in some difficult situations. I'll give them credit. The nurses do their best too, when trying to handle frustrating situations. Patients are always clean, well fed, and entertained. But there is still no place like home and it's painful having families separated.

I was so broken heartbroken and sad when I was looking for a facility for my husband. I did not know where to go and how to find a place I would be happy for my husband. I looked at over 95 places and was not totally happy for my husband. I was really blessed when a family member in Florida put his wife in Florida Arden Courts and we researched and found Arden Courts of N.B. I walked in and was greeted by the most professional, friendly staff. I was so impressed on the tour. I made up my mind and said I would love my husband to be here in such a caring and loving environment. My husband I knew would be safe in the care of almost like fam taking care of him. It has been 5 months that my husband is at Arden Courts and I thank God daily for Arden Courts. I will and I have spread the word to friends and family how much I am pleased and grateful for Arden Courts. I recommend so highly and I hope that I can look for others who are looking for 5 star place for their loved ones. P.S. I can now sleep at night knowing my husband is in good hands.

My Mom has been at Arden Court for 18 months with LBD and is doing great. She is in much better shape than when she went in due to regular good nutritious and tasty meals, regular medication and a safe environment. The individual rooms are bright and clean and residents can customize to their taste. Caregivers are sensitive to residents preferences as far as "intervention" as long as safety is maintained. Everything is handled delicately and with the intention of keeping the resident secure physically and psychologically. There are always activities happening and one rarely sees residents watching television (although large screen televisions are available in every "pod". Everything that I have read about "best practices" for dementia care is being observed by Arden Court. Management and nursing care are also very attentive and I never have to ask about anything twice. No telephone call goes unreturned. From the time one walks in until one leaves, one is greeted by every member of the staff. There are frequent get-togethers for resident-families as well. Their end-of-life care has been praised as well, though I have not yet experienced it. I would like to see the residents encouraged to participate more in being "useful", having purpose. Often I will see residents caring for each other or helping caregivers with laundry or other light chores. I think this should be expanded and encouraged (Specifically, I think my Mom needs someone to encourage her to do this!) I realize this can be delicate with those who are frail, but I think the benefits in most cases would outweigh the risks.

My wife has been a resident at Arden Courts for 5 months. I believe it's a wonderful place due to the excellent, caring staff. I was concerned about my wife's placement in any facility due to her younger age (58). Of the 4 places I checked out, Arden Courts of Northbrook was the best. It's always clean and is an open, spacious environment. The staff gets to know your loved one, family, and friends right away. They encourage family participation in resident activities and interaction with other residents and their families. Arden Courts feels like a family home, not a "facility". The staff is well cross-trained. When my very active wife was restless and needed more exercise, the building services coordinator walked with her and did yoga. When an issue arises that I have an issue with, the Executive Director takes immediate action to remedy it. She is on call at all times. My wife generally likes the food. I do, however, bring in lunch and dinner periodically. The staff makes sure that I have 2 place settings and a private room for my wife and I to share the meal together. Arden Courts may not be a fancy place with chandeliers and fireplaces, but it has a homey quality about it with caring staff.

It is working out very well at Arden Courts of Northbrook. I like their staff. Their programs are good. You can get involved in as much or as little as you want. They have good communication. They cook all the meals, they clean. We went to a Halloween party there recently and it was really nice. They really try to get the residents involved.

Arden Courts of Northbrook is going well. I really like the place. My mom is not to the point where she needs a nursing home and this facility is kind of in between. Everyone is really nice. The place is nice and clean, no smells. She is still adjusting. It is smaller than the previous facility that she was at, which makes it nice. Things seem to be going very well.

The staff is great, the place is clean. Anytime I have needed anything for my Father, the director gets on it right away. The only minor problem that we have had is the way the prescriptions are being ordered, but that may be due to the fact that he is a new patient and is a work in progress.

Smallish rooms, clean, no frills. Residents are given freedom to roam around incl large outdoor walking paths and gardens, more than any other memory care facility we considered. Wide range of dining choices with lunch being the "big" meal of the day. 24hr RN coverage. Exit alarms are a bit annoying and go off quite a bit. Friendly staff who offer monthly welcome orientations for all. We also took advantage of a day visit for my mother before signing paperwork.

I really liked what I saw when I visited there. I came back to check it out again. My relatives came to visit when my sister checked in. They were very impressed. We are very satisfied. Everything has been going great.

They have made the transition as easy as possible for my Mom. They seem to truely care, she likes the aides, she has participated in the activities and likes the food (she is putting on some wieght, a problem for her). The staff allows her dog to come visit her, a big plus. We are glad we found Arden Courts.