Arden Courts A ProMedica Memory Care Community in North Hills

We rate all of them a 5. The caregivers do their best and my mom was well cared for. She always said the people were nice and she enjoyed the food. They bought her "weighted silverware and cups" for her because she had Parkinson's disease. It was expensive but I feel that it was better than some other facilities because it was a flat fee. We would recommend Arden Court.

[name removed] passed away last March. They were very caring and took great care of her. I feel that the close attention they give to their residents was amazing. One of the caretakers there treated mom as his own. Called her mama.

With the care services - no matter what facility family needs to be a participating advocate. With the meals and dining - all in all ok. Kitchen does great job on monthly menu. The dining is rushed for people with dementia & are not always helped on feeding. We would of course recommend this community to other families!

The facility is old. It does not have a good smell and I had to clean my husband's room 10 times before the water came clean and I clean it myself. The rooms are definitely not clean. The staff is wonderful. Everybody on their staff is absolutely amazing.

The people at Arden Courts A ProMedica Memory Care Community in North Hills have been nothing but excellent.

They have staff who have been with the company for a long period of time which is a big positive. Their activities directors were fantastic, they always had things scheduled for the residents to do. If I had to place my mother again, I would choose Arden Courts.

I highly recommend Arden Courts of North Hills. The team has been tremendously compassionate and effective with my husband who has early onset vascular and Lewy Body dementia. There is a poster at the door listing the staff’s impressive tenure, which is very evident in their teamwork, experience and effectiveness with the wide range of challenges that my husband has presented. I feel blessed and comforted to have my husband in their care.

Tour went well. Facility was very clean, staff was awesome.

I liked this atmosphere of this community. It's a nice looking place and the staff do a great job of interacting with the residents and keeping them busy, they're very friendly. They appear to have a good variety of activities, although my loved one isn't able to participate.

There is not a wide variety of activities. They do have activities every day quite a bit of singing. I really like the staff they are very friendly and very acommodating. I liked the design of the building it's convenient to move around in, the whole building is accessible, most of the other places I went to only had a floor or a wing. Arden Courts is dedicated solely to mental and Alzheimers and there's easy access to the outside that is fenced in and she can go out whenever she wants, weather permitting.

Staff did a great job of showing me around and explaining their services. I thought it was a nice place for my mom, but not for both my parents.