Arden Courts A ProMedica Memory Care Community in Elk Grove

5/5 highly recommend and this was not her first placement. Overall experience was wonderful. Kind and caring place. Low staff turnover so you got to know the staff. Building is very clean and feels more like a home than care facility. Chef was very good would even bring in did that my mom would eat (watermelon and flavored milks). Scott had great family fun events there. Activities were very good but because is it a dementia facility not sure how much people could participate outside building. The cost was lower than many places we looked at. Very nice outdoor areas you can sit with you family member. Couldn't have asked for better care for my mom

After being the primary care giver for my wife for three years, I reached the point where I could no longer meet her needs. After doing research on various memory care facilities, I decided to place her at Arden Courts in Elk Grove Illinois. As difficult as that was, each passing day confirms my decision was the right one. Simply put the entire staff, starting with the most caring and genuine Executive Director who sets the tone for the entire community, is outstanding. The moment you walk in the home to visit your love one, you are meet with a smile and a welcoming greeting. The experiences I’ve had with all the people who deal with my wife, from the chef’s, activities director and caregivers is outstanding. They truly care for the residents and treat them with love and respect. I highly recommend Arden Courts for anyone looking for placing their loved one in a memory care facility.

Everyone I've dealt with on the staff has been very friendly and responsive. They're quick to reach out and give me updates on things as needed.

I am very pleased with the care and attention my mother is receiving at Arden Courts in Elk Grove. I would recommend this facility to others.

I would recommend it. I picked it because of the people I met. Everyone that works there was great.

When our family suffered a crisis when our sister-in-law passed away Arden Court of Elk Grove Village in Illinois was there for us. They consistently provided loving and competent care for our brother who suffers from dementia. When the time arrived for us to choose a home for him, we did not want him anywhere else but Arden Court. They take care of him with a well-trained staff, an educated medical team, and an always available administrative team. The deep sense of being “home” consoles my brother and all of us who care for him. Arden Court is a home away from home which we consider a true blessing.

The team at Arden Courts has given me an ease of mind that I had forgotten existed! Here are just a few contributions to that ease of mind: - Everyone from Caregivers to the Director always takes time to say hello and have a discussion with me about what is going on with Mom. - It has been a huge pleasure to see Mom engaging in activities. I have seen that no matter what level of ability a resident has, the staff puts forth effort to engage each person. - Her transition has not been without challenges. It has shown me that she is surrounded by caring and capable professionals who sincerely want to resolve problems. The resolutions are both quick and with a desire to prevent additional challenges. I want to send a huge thank you to the Arden team who made it possible for my husband and I to have a mini vacation without a call to resolve some issue with Mom. It has been years since we have had that luxury. Thank you!

Arden Courts is the perfect medium amongst area communities. Large enough to fit a variety of needs and small enough for individualized care. The staff are kind and compassionate and value feedback from families. They are also active within the communities they serve. I have no doubts about the abilities to care for my loved ones.

I give Arden Court the highest recommendations. The staff are truly caring and very gentle in handling the patients. The patients are given choices for activities and not compelled to all do the same thing at the same time. Freedom to walk around, freedom to go outside in the patio area, and to go to the activity room is very important. The nursing care is wonderful. Visitors are very welcomed. We are approaching one year at Arden and I am very happy with our choice.

My wife has been at Arden Courts for over two and a half years. It was a very difficult decision for me to have her enter a memory care facility. However I can truthfully say I made the right decision choosing Arden Courts. It all starts with the Administrative Services department. There’s always a friendly welcome and ask how you personally are doing. The qualities that stands out the most to me is how the entire staff, from the Executive Director, Memory Care Advisor to every caregiver I’ve encountered treats every resident with love and respect. They never pass a resident without having a positive comment or conversation. They have an outstanding activity program and the food is delicious. It’s like eating a home cooked meal. The nursing staff is very professional and caring. They never hesitate to help out with any questions and concerns. Finally the building is very clean. Without hesitation I would recommend Arden Courts if you need to place a loved one in a memory care center.

My mom has been at Arden Courts for three years. She has received great personalized attention and care from the entire staff. The staff has been responsive to my requests. The quality and variety of the resident activities continues to improve with attention given to stimulating a resident's five senses. My mom has been well taken care of throughout her stay. I enjoy my visits with her, the staff and the other residents. I wish I could care for my mom at home but that's not possible. Instead I trust Arden Courts to keep mom well, safe and satisfied.

Placing Mom in a facility was extremely hard for us. She, even at 95 was living alone and walked at least 1 1/2 miles every day. Unfortunately that ended last November. Following rehab we knew she needed to be placed in memory care. My brother and I visited a few facilities and chose Arden. I am there pretty much every day so I have the opportunity to see every facet of the care given. I come from over 50 yrs in the medical field and am familiar with patient care. The residents are treated very well by a wonderful friendly caring staff. Mom is involved in many activities, more than if she lived with me. Daily chair exercise, bingo, a fabulous singer every month, bowling, movies, ice cream socials & family events. Even Cinco de Mayo with 6 Mariachi’s & lunch! The building is clean and secure, has outdoor and indoor areas for walking and visiting. Mom loves the food and the Sunday morning Mass. I feel fully at ease and confident that Mom is well cared for at Arden.

The beds at Arden Courts do not have any bedrails, nor hand rails of any kind to assist or protect the elderly. This has resulted in my 92 year old mother falling out of her bed numerous times as she has tried to get out of bed to go to the bathroom. There are no cameras, nor sensors of any kind to alert staff that my mother is getting out of bed to go to the bathroom at night. So my mother is on her own. This has resulted in my mother falling too many times! I have tried to stress the importance of these simple, sensible protocols to protect our elderly from ending up with broken bones, but my requests have been dismissed under the excuse that any type of bedrails and sensors are a restraint, and are not allowed. I feel frustrated and powerless. I feel that these are simple measures that prevent unnecessary injuries, pain and suffering. These simple measures should be part of memory care! It only makes sense!

I recently went to Arden courts with my 3 kids to visit my aunt, and attend an event. I was blown away by how much fun we had! They had a live band, and the food was AMAZING!! You could tell how much work was put into this event by the decor and amazing buffet they had set up. by my observation, You could also tell how much the staff cared about there residents. I left with a great feeling seeing that my aunt is in such a nice place.

Wonderful experience when visiting! People are very friendly, the building is nicely kept, and the food looked and smelled fantastic. I definitely recommend if you are looking for a home feel environment.

They are small and homey and that allows the staff to personalize how they care for each resident. Every department keeps in touch and updates families regularly. They have support groups & community events, too. Impressive!

We were visiting a loved one/friend and I am amazed at the care and compassion the residents receive. Arden Courts is not a large building but the large hearts of the staff definitely make up for it. The building was very clean and well kept. The smells from the kitchen were absolutely mouthwatering, and there was so much interaction with the residents from the staff. I know my friend is being cared for properly.

I would recommend Arden Court of Elk Grove to anyone. The facility staff are kind and small enough that our questions were answered quickly. Never once unhappy with Arden Courts. There was a time when my loved one stopped eating the regular prepared food, so the staff purchased whatever she would eat. Once they found out that she ate watermelon at one of the events, so they purchased a watermelon! My loved on was invited too all of the activities and she did attend all of them that she could. Due to her health status, my loved one didn't express much about Arden Courts, but seemed happy and did not want to go home. My loved one was not stressed or agitated in any way. It was very peaceful for her. My loved one passed away and we had hospice at the very end. We never had any issues with communication, or getting what she needed from hospice nurses. The nurse at Arden Courts made sure we received what we needed. Arden Courts is built like a home surrounding smaller homes. It works well for people with challenges like my loved one. They took her even with some challenges and never her sent her out to be cared for, she was always cared for there at the facility.

They bent over backwards to help us speed the process up. The chef came to ask what my husband liked to eat. He wasn't eating much, so she made food just for him. They really give individual attention. They anticipate your loved ones needs as well as the family's needs. They took my husband, who was a problem at other facilities, and made his final weeks the best for him and our family. Hugs and support from the staff was incredible.

Very pleased and visited about six other facilities. Arden Court selected based on care and professional staff and administration. When I visit my wife always well groomed an clean clothes. Facility is clean and odor free. Staff very helpful, keep me informed.