Arden Courts A ProMedica Memory Care Community in Bath

After an accident on her scooter left my Step-mother with a broken hip and what had previously been manageable dementia behaviors, now raging uncontrollably, my father and I had to find the best place for her to both recover physically and get the care she needed for her worsening dementia. With the assistance of A Place for Mom, we started the months long journey of hospitals, rehabs, set backs, and temporary care. As we were narrowing our search through several centers with focus on Memory Care, I found Arden Court in Bath. It was everything we had hoped for, warm, caring, friendly, and patient staff. The facility itself is inviting and her room looks like she is visiting a Spa. After some adjustments, she has settled in and has made friends and enjoys the group activities. We couldn't have hoped for better, it has been such a relief for my Dad and I.

They have been very accommodating, flexible, helpful and patient. They could improve on the cleanliness by adding additional cleaning in my aunts room. Sweep and mop more. But the facility itself is clean.

My Mom is happy and thriving there. The price compared to other we visited was very good and we would recommend Arden Courts community to other families based on the experience we have had so far.

Every time I was there I saw the staff working with patients. They make a happy environment. The staff were pleasant, positive, and friendly. I couldn't have found a better more suitable place for my sister and her needs. They seemed to address them. Even the lady at the entrance was so pleasant. The place was always clean. Arden Court has a more home feeling than a nursing home facility. My loved one had some major issues and they handled them well. I appreciate all They did for my sister. Thank you very much.

Came to Arden Courts from [removed] they started out ok and went downhill fast. Arden Courts has better staffing much better and more activity’s. Handle difficult situations better and respond and resolve problems. Nobody’s perfect but they do well with a very difficult situation.

Nobody wants to have to place a family member in a facility, but sometimes it becomes necessary. The staff at Arden Courts made this decision a little easier. They have been so patient and kind with my mom, and they have helped provide a much needed break for my dad who was her primary caregiver at home. The facility is small and clean but nothing extravagant. The outdoor courtyard is a comfortable place to visit. My mom seems to have become attached to all of the staff, and they look out for her like their own family.

Arden Courts has a great team and it really shows. Based on the experience we have had so far, we would definitely recommend this community to other families who may need a place for their loved ones.

They don't clean patient rooms if they are sleeping during the day. My mom naps a lot now. Their staff on weekends is a lot of agency staff. My family had to fix my mom's toilet. We have had to clean her room from spider's and cobwebs every where. Put her clothes away because they wash them and they are damp when they bring them back so we hang around her room to dry. Or they just stack in her recliner and let them sit damp.

The main thing that stuck out about Arden Courts in Bath was that they were a memory care facility that specialized in Alzhiemer patients only. I would tell anyone looking into facilities that maintaining communication with staff is very important. I highly recommend for memory care

Took a tour of Arden Courts of Bath last month and was impressed by the caring and loving environment. Everyone was so nice and took their time with every person to make them feel special. Programming was going and everyone was interacting.

I have had a few different experiences with Arden Courts of Bath and each time I am more and more impressed with the care that the entire team provides. The second you walk through the doors you're greeted by kind, smiling faces. Every single person is thoughtful and helpful. They are dog friendly, and even have a couple 4 legged mascots whom the residents love and cherish. Arden Courts of Bath truly feels like home . The staff are eager to help you understand dementia and I never feel like I am a bother when I ask questions to anyone. I couldn't recommend this community more.

Staff is patient with a family dealing with upheaval caused by dementia. My dad is settling in and enjoys the access to the outdoors. Easy access for the families to our loved ones

Overall when she first went in the room was dirty. Spiders and cobwebs everywhere. Some black all over corner of room by air and heat vent. Crap on back of bathroom door. [name removed] took care of it all and got it cleaned up. Didn't like one of the employees saying that I dropped my mom off like a dog at a shelter to my sister. Meals they only have 1 meal plan for dinner if they don't like it or can't eat it due to heartburn or herds. They give them a peanut butter and jelly sandwich for dinner. What am I paying for as far as meals? Then I told [name removed] not to order 2 medications of my mom's the day she went in because I have Grant's for them. They ordered them any how, so now I have to pay for them. Even though I called them when I got bill and they said they would send back but they didn't. Now I am paying over [fee removed] dollars for 2 meds that should have never been ordered. I heard such great things about Arden Courts but the first month and a half has been total Hell for me. Some people there are bitches. Not telling names and Liars. I will not recommend Arden Courts to anyone at this time. I have been checking into other places or bringing my mom back to my home and having people come to my home to help me.

I would tell others that knowing that some of the services like showering/hair care are a La cart and just being informed about everything will help in making a decision prior. keeping those things in mind if you do decide to choose them as a home for your loved one. I would recommend Arden Courts to others looking.

My husband had been in two other memory care facilities and Arden Ct. was far more exceptional in the care you gave to him. . Everyone was so caring not only to my husband but to our entire family. I would never hesitate to put your loved one in Arden Court. The food was very good too!

The food looks and smells good. We picked this community because, they specialized in alzheimer's and dementia care. We liked the whole place, and it's very friendly, and they are willing to help, and listen to you.

They specialize in dementia care and you really can tell, from the building maintenance to the nursing staff and management they really know how to communicate with the residents and know how to preserve their dignity. The staff were always very reassuring, and communicative. They were always very happy to see us and always supported our visits.

The staff communicates well with us and does a good job of letting us know what is going on. The community is neat and clean and the staff for the most part is very friendly. I am very happy with the nursing staff.

Arden Courts is a warm community. The staff is kind and caring.