Arden Courts A ProMedica Memory Care Community in Austin

After our mom passed in January, my brother and I needed to put Dad somewhere where he could get the care that he needed. He was diagnosed with Lowy Body Dementia and it escalated after mom's passing. We looked at several places and felt that Arden Courts was the best place for him. I cannot say enough good things about ED and his Entire staff. They went above and beyond anything I was expecting. The direct introduced us to several nurses and staff . one of the nurses that handles all the medications if you have any. I also met the activities director and even the the Chef! Who makes everything from scratch. All of the staff have longevity and are very qualified to care for your loved one. The Home “feels” like home. It is easy to maneuver around, clean, safe and there is a great courtyard for them to walk in. Very secure all around the outside. They have a great activities calendar.

First of all, I needed to place my dad in a Memory Care home after his advance diagnosis, which is never easy for anyone. After interviewing multiple places and locations, I decided on Arden Courts. I cannot say enough good things about [name removed](the Director) and his Entire staff. They went above and beyond anything I was expecting. I was already very emotional and only wanted to do the very best for my dad. [name removed]introduced me to several nurses (Odessa) who has been there for over 20 years and knows all of her patients and families inside and out. I also met the activities director and even the Chef! Who makes everything from scratch. Let me repeat, all of these members have worked there for many, many years because they actually care about the people that they help take care of every day and the families. The Home “feels” like home. It is easy to maneuver around, clean, safe and there is a great walking path.

Arden Courts has been great for my mother with severe memory loss. Their staff are caring and supportive and their whole facility/family is set up to accommodate residents who need help getting around and those who are relatively mobile and need to move both indoors and outside safely. Memory Care transitions are not easy, but we’ve been happy with how the staff support each other and inclusively care for their residents.

I recently toured Arden Courts of Austin and was very impressed. The facility is incredibly clean, with a well-organized and welcoming environment. The staff were all friendly and made me feel at ease throughout the visit. They were also very knowledgeable, answering all my questions with confidence and demonstrating a clear commitment to the care of their residents. Overall, it was a positive experience, and the staff’s warmth and expertise really stood out.

They are a bit short staffed on weekend right now and can struggle a bit to keep up with demands as the higher needs residents take priority but still overall very clean. The staff is so kind and caring and my mom loves them all so much. Overall the quality of care is very great and my mom is very happy there but again they can be a bit short staffed on weekends. I'm not sure about that I haven't been there during meal times. We have joined in in activities a few times and the residents seem to love them

[name removed] and his staff are top notch. They have taken such good care of my mother, (for nearly 3 years now) [name removed] and have kept us informed every time she’s had an issue. We regret having to move her from the facility because the staff is so good.to her.. We were forced to move her due to the length of the drive for my 83 year old dad. I highly recommend this facility to anyone that has a family member with memory care issues.

The head nurse, [name removed], is extremely competent. The staff is very caring. The two Activity Coordinators are very responsive to the residents. The food is excellent. The rooms are very clean. Administration has an office at the entrance and is always available. I highly recommend Arden Courts for Memory Care. It's a wonderful facility.

I chose this facility due to location, reviews, and staff support. We were in a crisis situation in moving father from Michigan to Austin. They worked with us even though my father had health challenges. They worked with us in accommodating his nutrition/eating challenges. Various caregivers tried their best to have him eat. The head nurse kept us abreast of his situation. The front office staff was always friendly and helpful. The nurses and care givers seemed to genuinely care for him. They also checked in on him when he went into hospice. I wish we had actually gone back to Arden Courts when he went into hospice but they didn't have the 24 hour on location nursing support we needed. They do have 24 hour nursing available.

My mom receives great care and is constantly at activities with others, their policy is that no one eats in the dining hall so we cannot comment on the meals and dining service. Our mom is cared for with care and cheerful attentiveness. I mean they really care! The facility was built with Alzheimer's in mind and it is very well-staffed with lots of wander places for strolls. So... value for money... do I wish I could spend less... well of course. But then again I am so very thankful to have found Arden court and I am peaceful that my mom is getting the best possible care for her needs. So how can you put a price on that?

It was a little rocky start; however, it has worked out other than the visitation hours. The community is very tight with the visitation hours to visit our loved one, this is most likely due to the pandemic. The staff are very friendly and they remember the family's names. The head of nursing calls all the time to keep the family updated on our loved one. The meal times are consistent. There is always some type of activity and the community tries really hard to engage the residents in the activities. The residents are able to walk the community, and go outside to a courtyard to visit with family. This community is fully memory care.

After touring many fancy Alzheimer’s units we chose Arden Court. The home -like feeling from the building atmosphere to the staff was perfect. Many activities were offered to keep my husband occupied… no sitting in his room! Being a facility that only ares for Alzheimer’s and Dementia patients really makes a difference in the total patient care and attention . How fortunate we are to have caring facilities like Arden Court for our loved ones

I would highly recommend this community to others and already have. The nurses are great and there is someone there 24/7. The food was great. The staff is caring and compassionate and the staff is tenured and has been here for a long time.

We liked the layout of this facility and [name removed] was very helpful. The outdoor area was great and the ability to move about was good. It was very clean but the rooms had single beds and were a little compact.

We do think our loved one received good care at this community, and we believed they really cared about the residents. Our loved one loved the food, there was good portions and it was flavorful. Sometimes we did think they were short staffed. Memory care is not for the faint hearten, and just be realistic with your expectation and be vigilant towards your family members.

My client is up, dressed, clean and kept occupied at each of my visits. His room always clean, neat and tidy. Staff could not be more down to earth and approachable. Any concern I have had has been addressed professionally.

Was very impressed with the staff and facility. It seems to offer a well organized plan for care with well trained staff. The residents appeared peaceful and engaged.

Awesome caregivers!

Arden Courts is great. Excellent staff, several people have been there 12 years or more. The facility is well maintained. Caregivers are great with the residents. Activities are excellent.

I toured this community. There’s a nice walking path here that’s quite protected and safe. The facility itself, though, was smaller, older, and didn’t look as nice on the inside. The care sounded excellent but I didn’t think my Mom would be that comfortable living here. I felt like the person that took me on the tour was really knowledgeable about the facility and about dementia in general. Everyone seemed warm, welcoming, and caring. In terms of environment and care, it was nice. But the building itself just felt outdated and not as nice as I hoped it would be. I think they have everything you need and they’re probably the earliest, and best, experts in dementia care. They just weren’t the right place for my Mom.