When visiting friends, they exuded overall happiness with their new home. It impressed me as well as a wonderful place to live. Their apartment was lovely. The luncheon that Arbour Square provided for us was great. Everyone was very friendly, the staff knew the names of all of the residents that passed by us on our tour of the place. That impressed me, so many activities available to keep people out of their apartments and enjoying time with their friends. My friends,[name removed] are great people and deserve a special place like this to live, [name removed]... Read more
Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.9
Review Score
Review Score
110 reviews9.9
Out of 10
5 star
92%
4 star
8%
3 star
1%
2 star
0%
1 star
0%
A Place for Mom has scored Arbour Square with 9.9 out of 10 using our proprietary review score based on 34 reviews in the last 2 years. Over all time, Arbour Square has 110 reviews with an average "overall experience" of 4.9 out of 5.
4.9
4.9
4.6
4.9
4.8
5.0
4.8
I would recommend the community to others for their loved ones. My loved one seems to enjoy the community. Some of the activities include fellowship meeting, bingo, an Eagles watch party, outings, and more for the residents to choose from.
5
5
5
5
5
5
5
The staff is extremely attentive, friendly, and caring I would definitely recommend this community to others
5
5
3
No data collected
3
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4
Our mom is adjusting to her new home. After losing her husband of 56 years, selling her home of 53 years, and a cross-country move she's doing well in her new home. In our daily conversations, she tells me that the food is delicious, staff friendly, many activities to choose from, and she loves having a cleaning person in every couple weeks. Thank you!
5
5
5
5
5
My mother in law had decided to downsize from her home to an apartment. My husband and I were on board with the down size but not the apartment. She is a very social person and isolating herself into an apartment was not what we wanted for her. I have been in senior care for years and suggested we look at Independent Living apartments. We began our search. She found amenities she like and disliked. She first visited Arbour Square with a friend. She then wanted me to see it. We hit a home run there. The facility was spacious and beautifully decorated. Everyone greeted us with a smile, including the residents we passed in the halls. She found an apartment with a great view. It included a full kitchen which was one thing she did not want to give up. Her furniture she wanted to keep fit right in and we updated with a few new pieces. She has made new friends, enjoys getting involved and attending activities she is interested in. Recently due to illness the Physical Therapy had been very convenient and she truly likes all the therapists. Over the winter we knew she was safe. As children we cannot ask for anything more for her. She is checked on daily and has taken advantage of many of the available services offered. Our mother is content.
4.5
4.5
4.5
4.5
4.5
My mother and father moved into Arbour Square in the Fall of 2014. My father has passed away recently but my mother continues to thrive within this community. She is so very happy there as she has made wonderful friends. The concerts and numerous activities bring her so much enjoyment. As her family, we always feel welcome to enjoy meals with her in the beautiful and well appointed dining room. Family events such as Halloween and Easter parties as well as Santa coming at Christmas time have brought her grandchildren and great grandchildren to AS to see Grandma in her happy environment. Mom just loves it! All of the staff and especially the Director, [name removed] are sincerely warm and embracing to all. Arbour Square is a wonderfully run and managed community.
4.5
5
5
4.5
4.5
very nice place
4.5
4.5
4.5
4.5
4.5
Several years ago while eating alone in the cafe I suffered an attack of global transient amnesia. Our chef immediately came to the table and calmed me down, escorted me to my room and make me comfortable and assured me all would be well. Staff came to my room and comforted me and stood until the attack passed. After leaving for a short time I moved back after realizing that the everyday chores were too much and Arbour Square was my home. I was not present at this time my things were moved back into my apartment, I was in the hospital. [Name removed] arranged to have several workers come to my apartment and put it in order. When I finally moved in, 3 months later I had a comfortable apartment. I have had several falls and the staff has been responsive and helped me immediately. I really feel that I am back home where I want to be with my friends and family.
5
5
5
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5
My mother stayed for 2 weeks for respite care after a serious injury. The staff was very nice, attentive, accommodating, and communicated well. Special shout out to the chef who made delicious soups for my mother every day (she had her jaw wired shut). The facility was clean and nice, and they had daily activities for the residents. Plus pets are allowed to visit, which was a huge spirit lifter for my mother as well as the other residents, I'm sure.
5
5
5
5
5
Mom is REALLY enjoying her "golden" years living at Arbour Square. My mother feels happy and secure, knowing that she needn't worry about taking care of a big house and property and the associated financial burdens. Mom has an amble kitchen at Arbour Square, if she gets the urge, but takes most meals in the dining room. Mom lost Dad after 63 years of marriage, and I feel that the sense of community at Arbour Square has been invaluable to her mental health and overall happiness. And both Mom and myself take comfort knowing there always some nearby if she needs assistance; which has twice likely saved her life. And most importantly: My mom loves living at Arbour Square!!
5
5
5
5
5
From the first moment that I walked into Arbour Square five years ago, I knew that I had found the perfect home for my parents, who were relocating to this area from Florida. After visiting several retirement communities in the area, I was so impressed with the cleanliness, the activities available to residents, the dining experience, and the continual support from the Maintenance Department. I have valued the competency and compassion that the entire staff has always shown. [Name removed], the Executive Director, is the face of Arbour Square and has always reached out immediately regarding any question that I posed regarding my parents. She has shown such love to my family, both when we lost my Dad two years ago and most recently with my Mom's passing. I felt so blessed with [name removed], [name removed], the case worker, [name removed], the first face that I saw at Arbour Square as Marketing Manager, and [name removed], the director of the Wellness Center as they visited Mom on numerous occasions at the hospital, rehab and during her hospice stay. I will sing my praises of Arbour Square and Hillside forever!
5
5
5
5
5
My mother was a resident at Arbor Square for 4 years. The campus and facility was always kept pristine and updated. The most important aspect, however, was the care and friendliness of the staff. From the Executive Director to the Maintenance Team, they ALWAYS were warm and friendly. My mother loved the employees and they showed genuine concern for her safety and well-being. I would recommend Arbor Square to anyone looking for an independent living experience.
5
5
5
5
5
I have enjoyed living at Arbour Square. I like the food. The only bad experience so far is the fire drills and fire alarms. There has been more fire alarms than fire drills. So far I feel that is part of living in this type of facility. I moved here from Virginia. I still drive. The website for Pennsylvania DOT was not very helpful to someone moving into Pennsylvania.
4.5
4.5
4.5
4.5
4.5
They are very friendly there and have been very supportive. They were great on move in and the meals are pretty good. The service at meal time is good. Access from a family standpoint is easy and they communicate very well with the family when we need it. The PT there is great!
4
5
5
5
5
I cannot say enough about the wonderful experience my dad and I have had at Arbour Square. The entire team has been involved personally with my dad since the time he moved in, and they go above and beyond what I could have ever expected. [Name removed], the Executive Director, and [name removed], his case manager, have helped my father and me on several occasions with coordinating changes in his care. My dad loves the activities and enjoys interacting with the staff. The maintenance department is great. My dad loves the food, and enjoys talking with the chefs. The community is beautiful! Our experience has been nothing less than amazing, and I have complete peace of my mind that my dad is safe in his home.
5
5
5
5
5
Our Mom was a resident in independent living at Arbour Square for 4 years. During that time we met many of the staff at Arbour Square – [name removed] and her staff are all very professional with a refreshingly high level of caring and concern for each resident. Mom enjoyed living there in a spacious apartment with many friendly and caring neighbors. Knowing that our mom was in such a caring environment gave us great peace of mind for the times when we could not be there with her. I was even more impressed by the level of thoughtfulness and kindness that the staff provided to my mom as she struggled more and more with her memory. If you are looking for an exceptional place for independent living with first rate employees, I highly recommend you check out Arbour Square.
5
5
5
3.5
5
Dad moved into Arbour Square in October 2017 after living in a similar community in Florida. He felt the management was top-notch and very attentive to any concerns the residents had. He was also impressed with the physical therapy staff, who motivated him to do his best during therapy sessions. I visited him frequently, and every employee I saw during visits seemed happy to be there and was very willing to address any questions or concerns I had. The number and breadth of activities offered at Arbour Square is amazing. There is something for everyone. Occasionally I would join Dad in an activity that we both enjoyed. I would highly recommend Arbour Square to anyone looking for the carefree lifestyle that Arbour Square offers.
5
5
5
5
5
Arbour Square is truly an amazing community! Their staff and residents really are the "Village" required to care for a loved one. The facilities are clean, cheerful, and resident and visitor friendly! The many sunny, common spaces where time can be shared, as well as the public restrooms on each resident floor are fabulous! My mom and all of our family would not have mom anywhere else....as a matter of fact, mom wanted to move back to Florida, which is where her heart was calling her, but after 2 quick months, we realized that Arbour Square was really her home! They bent over backwards to accommodate her return. They told her when she left, that she was welcome back anytime!! And now that is happening!! There is no where like Arbour Square!!!
5
5
5
5
5
My brother and I moved our mom to Arbour Square in July of 2017. At first she was hesitant to leave her home but after settling in she very much enjoys life there. [name removed] and the rest of the staff are terrific! very friendly and caring. She has met some dear friends and enjoys time in the dining room ( the food is wonderful, I sometimes join her for dinner) Best of all, there is always something happening many interesting activities and very nicely planned special events. She is happy, social and busy. I look forward to visiting her at AS and always feel welcome. There is a good feeling when you walk in and spend time there. We are very happy that she is there!
5
5
5
5
4
My mother has been at Arbour Square since May 2017. She was understandably hesitant, but has transitioned so well thanks to the staff and residents at AS. It is one big family! She is so much more social, stimulated, and involved in life than she has been for a few years. She also eating amazingly well and has a wonderful apartment with natural light and all the amenities. In addition, having physical therapy onsite is beyond wonderful. As a result, her health has improved. But AS does even more - they helped me and my family during the most recent storm where we lost power. Setting us up in one of their B&B rooms without hesitation. I can't say enough about how generous, kind, and thoughtful the staff is at AS. They genuinely care about their residents and treat them like family. We feel very lucky to have found it.
5
5
5
5
5
My mom and dad just moved into Arbour Square. From the first time we visited Arbour Square the staff has been so helpful, kind and caring. They take time to know the residents by their names and what they need and prefer. The family has visited mom and dad. The dining staff made all of us feel very welcome. Nothing is to much trouble. The dining staff even took time to make sure that the young great grandchildren where taking care of. The family is looking forward to many visits with mom mom and grandad. It is comforting to know that they are happy, busy and content in their new home.
5
5
5
5
5
See what the neighborhood has to offer and what’s nearby:
Arbour Square offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Arbour Square 9.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (267) 677-1200 to reach a resident at Arbour Square.
To reach a resident at Arbour Square call: (267) 677-1200
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.