Hudson Estates

For the overall experience -if I filled this out the first month, I would probably have gone higher. For the past 2 months, my mom has had no reliable internet. Speaking with the managers has led to more frustration. They promise to look into it, then try to fix it and still not up and running. Even today, the managers claimed they thought it was fixed, but no one has ever asked my mom if it has been fixed. We are in the process of looking into paying for internet on our own for her. This should not happen for the amount of money and that it is supposed to be included. My mom uses her computer every day. Also, there should be more thought in getting new residents to meet existing residents. My mom was shunned a lot her first month by people not allowing her to sit at a table for a meal, telling her she was sitting at their table, etc. I don't really think this is applicable since it is not a continuing care community. The managers claim you can always get certain foods that are not listed on the menu, but the wait staff does not seem to realize this and say you can not have something that is not listed on the menu. There should be more than just sandwiches available for the dinner time meal. Not everyone eats at the lunch meal; it might be nice if both the lunch and dinner choices were available at both times. While my mom may not feel this way, overall, I do feel that there is a lot being offered for the price. I realize you can not please everyone, but there seem to be basic issues that need to be addressed.

What has made Hudson Estates such a great experience so far is the staff. The staff is very friendly. The building is beautiful, very clean and open. Meals are very good and there is a variety. Activities plus bus trips are good for the residents.

Excellent facility. The management , the friendly staff and the quality of the residents who I met. The facility is Outstanding

I understand it's an independent facility ... but they should really be more alert and check in more on their residents. They should also have a transportation vehicle for residents in wheel chairs ... I know there are residents that can not go up stairs ... my dad being one of them .. and I am u came to take advantage of the transportation that is provided due to this ... my dad pays a lot of money and can not utilize that ... also.. my dad is not comfortable going down to the dining area yet ...he has been in his room for weeks... they do not provide delivery of food unless the resident is sick .. that also is not ok .. for the amount of money that is being put out a month ...

The staff is very pleasant and always very helpful. Housekeeping has never been an issue. There is virtually no communication with the family, most likely because this is really an independent living facility. Move in process was very easy. My loved one is not loving the food, but she is incredibly picky. One disappointment was the one year rent increase. We were told it would be little to no increase after year one and we were hit with a 6% increase, which when on a fixed income was a bit hit. Overall, it's been a good experience for my loved one, just very pricey.

The staff is very helpful and everyone on the staff at every level goes out of their way for the residents. Never once have I ever heard "that's not my job." Or "you need to ask...about that" I would absolutely recommend Hudson Estates for those looking for retirement living.

The are friendly, remembered me whenever I visited and ready to help. The location is great for me and close to things that I am involved in. So far everything I have experience would be a 5!

The staff is very friendly and super involved. The 4 managers live on site and that is unique and very helpful. The move in process was great, they had maintenance there on the day of ready to hang whatever we needed. Meals are great and the kitchen and housekeeping staff are wonderful. I would definitely recommend. We're having an excellent experience.

I was trying to find the correct level of care for my mom in a place relatively close to home that she would like and be comfortable in. Hudson fit the bill 100%. From the warm family like atmosphere, to the great amenities, the central location, and the beautiful and light filled interior. The food is good, the staff have all been warm, welcoming and accessible. This is a place that strikes a nice balance between care levels. It is a 55+ community with cleaning, meals, and transportation included. Additional services are available by private companies that work closely with the community to lend the helping hand, therapy, and services that may be needed. They are pet and kid friendly as well which is HUGE for us. I would recommend Hudson to anyone looking for a retirement community that is affordable and has a few extras for your peace of mind!

What makes Hudson Estates unique and special is the outstanding managers and staff. They are so kind and caring and treat their residents as if they are part of their own family. No request is ever too much trouble for them. They go above and beyond to make sure everyone is happy and all the residents needs are met. Our mom is so happy there and she has made many new friends. It is truly a blessing that we found Hudson Estates for mom. It's home away from home!

For an independent living community, the facility is beautiful and the employees go out of their way to help. Plenty of activities if you want to join. Shuttles to stores and doctors readily available. They helped make a difficult transition for my Aunt a bit easier. Specific shout out to the in house managers who work their tails off to make everyone happy and comfortable.

I can't say enough about this amazing place. The managers and staff are top notch. They have a personal approach and show genuine care and concern for the residents, which really stands out. The management staff make you feel like your family member is in great hands. We made a great decision for my Dad, and he loves it there.

My mom is very happy at Hudson Estates and the staff is very attentive to the residents and to their needs. Very friendly staff, warm and inviting dining room, activities room and library.The apartments are a decent size; housekeeping included and daily activities and a bus service.

From the moment we walked in the doors we were both amazed. We were greeted so friendly by [name removed] and he made us feel welcome. There is a gorgeous piano as soon as you walk into the dining area which is beautiful! A lovely staircase as well as elevators. My Mother has chosen a spacious one bedroom with a balcony overlooking the golf course. On our tour she met two women already. We are looking forward for her to move in and visit her with my grandchildren. She should be moving in about 1 month so more to come............

I am disappointed with this community. There is a lot of room for improvement the corporate staff are open to hearing complaints and in the process of trying to make improvements however, it has been several weeks later and we are still waiting to see improvement. The food has been terrible and the activities are very limited at this community. Overall we are disappointed with the care that we are receiving. We are keeping our options open as new senior living communities open up.

I would tell others that my loved one feels secure here and has made phenomenal friends. My loved one has renewed sense in their life. My other loved one has had more exercise and this has been excellent along with the socialization and prepared meals.

Hudson Estates is absolutely the best place, our loved one is 102 years old and thriving. They recently had a birthday party for him and he had so much fun. We would highly recommend this community to other families. They provide 24hr custodial care, so anytime our loved one needs help he just has to push the button he wears around his next and the husband or wife come immediately.