Arbor Terrace Senior Living

The Staff is very friendly & accommodating!! There are a lot of Activities for the residents... The facility is always very clean!! I would definitely recommend this facility to others in need of a Sr. Living Facility.

Arbor Terrace Senior Living is just too expensive for us. They need to hire more help, if possible.

From day one of them literally rolling out the red carpet - Arbor Terrace has provided exceptional care for Mom …. Mom’s room is always clean and well kept - they keep the her in engaged with various activities (the staff recently got Mom all dressed and dolled up and I was able to take her to the ‘Senior’ Prom) and Mom seems to be genuinely happy ….. I highly recommend Arbor Terrace’s Memory Care Program

Most of the staff are amazing, however turnover rate is high. They cannot seem to keep anyone employed. The run for the average employee is somewhere between 6 to 8 months. The dining room is not well stabbed. Therefore the residents have to wait very long before they serve their meals anywhere from 30 to 45 minutes after their seated. The rent is extremely high for the services that are provided, the family is still responsible for quite a bit of extra assistance to keep their loved ones happy. You may still end up washing clothes, cleaning their apartment, stripping their bed and making sure the personal hygiene is up to par. They can only assist with medical appointments on Mondays And everyone can have a Monday doctors appointment. These are just some of the issues. However, they do seem to have a nice selection of musicians that come and visit to entertain the staff and the residents.

Once upon a time, in the vibrant community of Arbor Terrace in Lanham, Maryland, there was a dedicated and passionate Director for Engagement named [name removed]. [name removed] was not just a wonderful leader but also a genuinely caring individual who went above and beyond to create a warm and welcoming atmosphere for the residents and her staff. [name removed] had always believed that engaging and stimulating activities were the soul of any vibrant community, and she dedicated herself to making sure that the residents at Arbor Terrace had a variety of enriching experiences. She possessed a natural flair for creativity, constantly coming up with innovative ideas that brought joy and happiness to the lives of the community's residents. Your programs are informative, and educational, and cover current events of the date, time, month, or season.

The staff at Arbor Terrace is very accommodating & responsive !!They go out of their way to ensure the wellbeing of their tenants...(including my Aunt [name removed]).. On the day that my Aunt moved in...different staff members, representing the different services ..(ex. Food Services; Activities Coordinator; Nursing Staff; etc.)..stopped by her apartment to welcome her!! Daily..,several of the onsite staff stop by to check on her & to ensure that she is engaged in the activities offered at Arbor Terrace!! Arbor Terrace is a clean & well maintained facility!!!

The staff are very accommodating and friendly at Arbor Terrace Senior Living. I have had an amazing plethora of staff engagement with the transition for my mom. I am in constant communication with the staff. I would recommend this facility and have recommended family and friends to tour this facility if they are looking for a safe place for their love ones.

Good afternoon, My mother [name removed] is a resident at Arbor Terrace in Lanham, MD. I did not want to miss or overlook the opportunity to express my appreciation and heartfelt THANK YOU to [name removed]! I have had the pleasure of meeting/working with [her], securing a safe and comfortable facility which would meet my mother's physical emotional long term needs. From our initial meeting, [Name removed] has been a great source of energy and positive support, exuding a "can-do" attitude at all times. She connects well with family and staff members. [She] has an innate understanding of the health caretakers roles and responsibilities and how they interact within the families dynamics. This is my mothers' third (3) facility in the past year and I truly feel she has found a home. As you know this process van be extremely tenuous on the loved one and family. THANK YOU [name removed] for your amazing care and unwavering support@

Please do your research before sending your loved one to live here. The facility might look nice from the outside and in the lobbies, but the rooms are absolutely filthy and the “care” they provide is subpar. When we were packing my aunt to move her to a new facility we found trash under furniture, dirty sheets and wipes stuffed in with clean ones, trash in her closet, trash and rusty razors in her nightstand, broken windows that had been “fixed” with cardboard and duct tape, and poop stains on the walls. There is also a serious lack of communication by the administration with family members, and questionable practices where it comes to medication and nutrition. We also often found my aunt (who has dementia) laying in bed in the dark staring at the wall because no one had come in to turn a light or the TV on. I will be reporting Arbor Terrace Lanham to the proper agencies because no one should have to live in a place like this.

I would highly recommend Arbor Terrace to others for their loved ones. The staff stand out to me due to their communication with the family and the care they provide our loved one. There are three meals a day served to the residents. There are activities for the residents to participate in. Some of the activities include: games, exercises, and more for the residents to engage with.

We chose Arbor Terrace because I liked the facility itself and the location was good for us. I was impressed with the whole tour experience and everything they had to offer. It just seemed to be a really nice place for mom to be and it has turned out to be so. It is a pretty diverse group of residents. I would recommend them to others looking.

Right when we walked through the doors on the first day the staff have been nothing but warm and welcoming to our family. They had a nice display out front that was culturally relative. Even though our loved one does not always participate in the activities they do have different things going on. We have recommend Arbor Terrace Senior Living to others and we will continue to do so.

We decided on Arbor Terrace Senior Living because of the location and also the value for the money - they had a lot to offer for a lower price than others we visited. His food had to be mechanically mashed and did not look or taste appetizing. But when I did put in a complaint, the chef came up and talked directly with us and we got things settled. I would highly recommend them to others, they do whatever they can to please the residents and solve any issues you may have.

This has been a great experience for my loved one and family. The staff communication with the family has been wonderful. They are responsive to calls, texts, emails and more. There are lots of activities for the residents to enjoy daily. The community even has an app for the family to see what our loved one has been involved in. The community has been good at assisting my loved one transiting into the community, and making my loved one feel at home. There are options for games, salon appointments, religious activities and more for the residents to enjoy here. The community is private pay only, and this is the only drawback for us.

It's a very warm, and welcoming place. The staff is attentive. They really do care about the residents. It's a safe, and well maintained facility. Overall, it has been good communication.

The people are very very friendly and have been phenomenal. The building is brand new and gorgeous. My loved one has been very happy with the food and loves her room. This a place where my loved one has been happy to move when she had to leave her home of 50 years.