Arbor Hills

Arbor Hills has had its problems like most facilities. High turnover of staff, uninteresting food or lots of cream sauces and food so tough my elderly parent can't eat it. A lot of internal turmoil. People moving out as fast as they enter. Administration "listens" to resident complaints but there is rarely solutions provided. I get the feeling this place is more about the money than it is about its residents. There are a few staff who have been super helpful and sweet but even they are limited in their ability to effect much change.

When you first drive into the place it reminds me of a beautiful Fl, plantation mansion. There's rocking chairs on the porch for the residence to relax in the fresh air over looking the pond, under the beautiful Fl oaks. When you walk in, your greeted with a smiling face. [Name removed] makes you feel like being welcomed home. The whole place is bright and spotlessly clean. The residence's rooms are clean, and bright and very well equipped for independent luxury living. There are day rooms complete with kitchens for family's and residents. There is an ice cream parlor that will take you back in time. .there are activity rooms where residents can relax and do puzzles, play bingo, play cards, and wi bowling. The dining room is like a luxury hotel. well lit, comfortable, with lots of room for wheel chairs and walkers to move around. The food is excellent. I have had the pleasure of eating there myself. Even Christmas dinners, with live entertainment for the residents and they're family's. They have easy access buses that take the residents to doctor appointments, and shopping trips to the local stores. [Name removed] is one of the drivers, and he is loved by all. He caters to all his passengers, not just drive, but a real chauffeur. All the staff is friendly, polite, professional, and caring. They have a maintenance person that is right on top of everything. My wife and I have visited and observed many of the local retirement and nursing facilities. Arbor Hills is by far the best place we found to be home for my wife's 86 year old uncle. He Has made many friends, and is very comfortable, and happy there. We highly recommend this place to anyone who has a loved one in need of independent living

I wish I could give it 10 stars. I became the guardian of my 83 year old uncle 3 years ago and moved him from NY to Florida from a very unhealthy living situation. I had known Arbor Oaks (excellent place) from car shows and watched Arbor Hills being built. I had owned my own service business for 28 years and am very picky. Especially when it comes to family. My uncle loved Arbor Hills and his apartment immediately. All of Arbor Hills has a homey feel and the awesome staff welcomed him with open arms. Their are so many activities on and off site. The food is very well balanced for health conditions and tastes good. I have eaten there several times for lunch. He made friends. The staff was always caring and helpful to him and to me. The administrators are good and always someone at reception desk to watch monitors, necklace monitors and answer calls. I can say with certainty that the owners are committed to the health, welfare and happiness of the elderly or older citizens in their facilities. Their mission is very successful. My uncle lived in Arbor Hills for 2 1/2 years. He is 86 now and needs much more care. I didn't think about any other facility than Arbor Oaks Behind the scenes, the staff worked diligently to get him there. He had been in hospital. They were awesome! For my uncle, it was a seamless move. They helped me immensely. I have reviewed Arbor Oaks too, I have no regrets choosing Arbor Hills and would encourage anyone needing a lower than assisted living facility, but they can't live alone, to definitely check out Arbor Hills. It's the best choice, by far, from all I looked at. I have no doubt that I would choose Arbor Hills for another family member or loved one. That has to be the highest praise I can give.

The community is a 4. I would score [Removed] and [Removed] a 5. I haven't spent a lot of time with [Removed] but I have heard of some of things she has done for other people.[Removed] tries to get my mother involved in activities. I was there this weekend and they had an exercise class. She was encouraging my mom to join in. Overall it's been a positive experience.The building is so nice we are thinking about renting a space so we can have our Thanksgiving dinner here. The one thing my mother has mentioned is she likes carrots but not for almost every meal. They could improve the food with more variety and options. We chose Arbor Hills because it was the most economical option and it was very nice.

We have not had any problems with this community. They have been doing a great job with my loved one. He likes the food just has not started getting involved in anything yet. We went here because we felt comfortable here and the community was clean. I also liked that it was on my compute home and to work. It was convenient and by far the best place that we had seen.