35 Assisted Living Facilities near Black Creek, NY. Page 2

Small community (52 beds)which makes it nicer for a resident to assimilate into the community as well as navigate the property. Memory care facility only so the staff is well trained on how to care for memory care residents They do a great job of coordinating activities for the residents so they keep busy.

We think the facility is very nice. Our experience the past year has been very good. Overall I think our complaint would be with the day of arrival entry process. It was VERY long, often duplicative of questions and things we'd already gone over with the facility, but the bigger issue, I think, is no one checked back with us to see how it went! Once we were in, that was it! My husband and I both thought that it would have been nice to at least get a phone call asking how everything went, if it was smooth, if we had questions/suggestions. But there was absolutely nothing. We chose Elderwood West Seneca because it was fairly close to where we lived, but also because it was bright and clean, and the rooms weren't worn down and old. The common areas and dining room are very nice, and [name removed], our contact that signed us up, was very helpful and easy to contact.

All employees are friendly and polite, respond promptly to requests. Environments are kept spic and span. Meals are well balanced and delicious. I feel very lucky to be able to be here.