10 Best Memory Care Facilities in Orchard Avenue, WA. Page 2

We chose Royal Park because a fellow nurse I knew did visits here and she was impressed with them. I did also like the fact that if care increases, they will still be able to care for him. He has a studio and is is a good size for what he needs. With covid they have not had as many activities provided as they normally do. His main complaint has been the food, he said it is a good menu but a lot of residents do not like the taste and said it is bland. The services have been affected due to some staffing shortages. The caregivers are extremely friendly and helpful. He has improved since being here. Overall, I would recommend them to others looking.

The staff is genuinely caring of the residents. I can not attest to the food, however, our Mum loves it. We are in constant contact with [name removed], as he will text us every week or so. The nursing staff is amazing. The entire process, from start to her moving in, was seamless and loving.

I visit often, and my loved one is always clean and well taken care of. Her room is clean, and the facility is spotless. The people who take are of her are absolutely delightful. They call me with anything and everything. Sometimes the apologize for calling, but I tell them how much I appreciate hearing from them. When I'm sitting there with my loved one, they ask if we need anything. They are just absolutely delightful. They seem to know what they're doing and are very good at their jobs. They're young people, but I never get the feeling they're there just doing a job. They're very compassionate with the residents, even in difficult situations. They absolutely work it out and are patient beyond belief. They have really good people there. I wholeheartedly recommend them. The medical staff have in-person sit-downs with me to talk about my loved one's medical care, and they call me as well with updates, asking if there's anything I think she needs, or they'll bring up issues that they've noticed. They're constantly tweaking her care as often as needed. They make sure her prescriptions are refilled. They are really on top of all of her medications, and I've had no problems with her care. It's been superb. The Covid situation has probably caused a little stress on the employees, but overall the staff have been great. The food looks good, and It's very well balanced. They've been very good about cutting it up into small pieces so she doesn't choke. My loved one has no complaints and is actually eating and gaining weight back that she had lost before. They have a wonderful activities director. When I'm there, she'll ask me if I need anything. My loved one has done arts and crafts, and they're very patient with her with her physical limitations. But they're still engaging her in activities, and they'll sit and read to her, which is very nice. They do lots of crafts, and I see those hanging outside my loved one's door. I'm thrilled that they're patient enough to involve her even with her physical limitations. That was not the case at another facility she was at previously. I think they're doing a great job and treating her very well. I think the cost is appropriate, and she gets what she pays for. She's well taken care of, they engage her in activities, and I have absolutely no complaints. They're more reasonable than where she was before, and I felt like she got absolutely nothing there. So I've been very pleased. When you walk in, they're are all so friendly. They speak to you on a first name basis and are so helpful. I think it's a great facility.