South Hill Village

Moved my parents in here a couple of years ago, and they have had the greatest experience. The staff are all friendly, and genuinely show that they care. I would highly recommend South Hill Village!

The first year was great. The second year was horrible. They left my mom in her room to be dehydrated, horrible UTI and she almost died so then. They also just let her leave the facility at one point she was down at some grocery store, not knowing where she was or how to get back so I moved her. Don't send your parents or anybody you love to South Hill Village. I can't express that enough.

The food and food service could be better. I understand that it's probably difficult to get help these days, though. MIL is not happy with either. They've had difficulty in getting people to clean her apartment too. But the facility is clean and the staff are friendly. I would still recommend them. It is all just staffing issues.

As with any place be an advocate for your loved one. Don't assume care is being given and ask for extra services if needed. Found out that there are services available that are not advertised.

My wife and I both had an idea that we maybe should begin to think about a place that we should get into before we had to. We are not at the point we need full care, but we wanted a place that could assist us if we needed it, and overall live independent. South Hill Village explained about their Equity Buy-in homes that are just across the quiet lane from their main assisted living building. The homes are elegant and beautiful inside. They take care of all the maintenance, including once a week housekeeping. Each home has an attached 2 car garage so you can remain mobile to get out and shop in the close by stores of the Spokane South Hill. Two meals a day are provided in the diningroom in the main building, or you can order your meals and pick them up at the front desk to bring home. The homes also have large full gormet kitchens, and so fixing your meal at home is also an option. We highly recommend South Hill Village!

I was basically happy with the care, but my father wasn't encouraged enough to get out of his room. He spent too much time in bed and had multiple falls. He spent his last month in memory care with much closer supervision. I was very pleased with them.

I would recommend it to anyone. The assisted living is beautiful with a great community. The memory care has a wonderful caring staff. My mother was in the assisted living for just 2 weeks before needing memory care. She was there for 5 months before passing. The caregivers were very kind to her and took great care of her.

It was a great experience with our sales person and the entire staff. Food has been a real hit with my dad. I know they have a calendar of activities but my father needs reminding of them constantly. At times he feels like he is being confined to his room so if another person living there could prod him, that would be great.

They were all very knowledgeable, courteous and genuinely caring for the residents and family members. I highly recommend South Hill Village to those looking for memory care.

South Hill Village just had a big remodel and my parents apartment was remodeled too. It's very nice with a safer shower for my parents. I would like to give, a big thank you for providing this important service for families. Needing assistance for their aging parents. It was a challenging time when I knew my parents needed some other type of geriatric care services. Thank you for offering this service for free to help our community.

I would recommend it. We picked it because of location and services.

South Hill Village is superior to other facilities while offering many services from assisted living to memory care in a clean, healthy and newly renovated facility. The staff on every level is professional, friendly and shows a genuine concern for the residents.

My Friends that I have made in the different Staff members have made me feel welcomed and at home. They pay attention and have made me feel like I mattered and those people are what makes South Hill Village what it is.

I feel that is a beautiful, comforting, generous place. Staff is cheerful and hard-working.

My loved one likes it and saw an old friend there which convinced her. Big Catholic community and Mass on Sunday. It's a nice place and the people are very friendly.

I have had a positive experience, transitioning to life at South Hill Village. My apartment is very comfortable and my care is great. The staff is very helpful and friendly!! My children were concerned that I would fight living in an assisted living facility instead of my home. Since my wife passed away i decided that it wasn’t really “home “ anymore and this would be a new chapter in my life!!! So far the experience has been very positive!!!

I would recommend to a friend, especially if their family member would get out of their apartment and participate in the activities. We picked this community because of the friendliness. Bright and airy feeling.

We moved my mother into South Hill Village and it has been the best experience! Such caring and compassionate staff, and the accommodations are remarkable! Could not say greater things about South Hill Village!

I am very impressed with South Hill Village so far. Everybody is so friendly and the residents all seem so happy when I talk to them during my visits with mom. My granddaughters who are little come to visit my mom a lot and everyone loves having them here. There are tons of activities provided for the residents - she is always busy. The value for the money is amazing for the care that she is receiving. We love South Hill Village and mom is so happy to be here. We would highly recommend the facility to other families.