As with any place be an advocate for your loved one. Don't assume care is being given and ask for extra services if needed. Found out that there are services available that are not advertised.... Read more
South Hill Village delivers an exceptional senior living experience at its community in Spokane, Washington. Take in the surrounding natural beauty on the outdoor patio, where you can enjoy an afternoon of bird watching or just basking in the sunshine. Bright and cheerful indoor common areas make it easy for residents to enjoy their favorite activities, whether it’s reading a book in the library, getting a manicure at the on-site salon, or taking a yoga class.
Devoted caregivers are available around the clock to provide assistance with activities of daily living, while encouraging residents to enjoy their independence, and memory care services. The pet-friendly community has a variety of studio, one-bedroom, and two-bedroom floor plans to choose from, which feature walk-in showers, soaring ceilings, and oversized closets. Residents can delight in amenities such as three nutritious meals served daily, medication management, and transportation service.
The area offers ample shopping to satisfy all tastes and budgets at River Park Square, Manito Shopping Center, and Lincoln Heights Shopping Center. Nearby dining ranges from pizza, sushi, and burgers to New American fare. Popular nearby attractions include Manito Park, the Northwest Museum of Arts and Culture, and Spokane Falls.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.7
Review Score
Review Score
52 reviews9.7
Out of 10
5 star
52%
4 star
31%
3 star
8%
2 star
2%
1 star
8%
A Place for Mom has scored South Hill Village with 9.7 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, South Hill Village has 52 reviews with an average "overall experience" of 4.1 out of 5.
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As with any place be an advocate for your loved one. Don't assume care is being given and ask for extra services if needed. Found out that there are services available that are not advertised.
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Response from South Hill Village
September 21, 2024Thank you for your feedback. We encourage families to advocate for their loved ones and communicate their needs. If you have specific questions about available services, please don’t hesitate to reach out to our team for assistance. We’re here to support you and your loved one in crafting the best personalized care plan for their health, happiness, and well-being.
My wife and I both had an idea that we maybe should begin to think about a place that we should get into before we had to. We are not at the point we need full care, but we wanted a place that could assist us if we needed it, and overall live independent. South Hill Village explained about their Equity Buy-in homes that are just across the quiet lane from their main assisted living building. The homes are elegant and beautiful inside. They take care of all the maintenance, including once a week housekeeping. Each home has an attached 2 car garage so you can remain mobile to get out and shop in the close by stores of the Spokane South Hill. Two meals a day are provided in the diningroom in the main building, or you can order your meals and pick them up at the front desk to bring home. The homes also have large full gormet kitchens, and so fixing your meal at home is also an option. We highly recommend South Hill Village!
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Response from South Hill Village
September 13, 2024We're so glad to offer all the amenities you and your wife have been looking for, Thomas! We appreciate your positive feedback about our team's dedication as well as the conveniently located homes of South Hill Village. Your recommendation means so much to us!
I was basically happy with the care, but my father wasn't encouraged enough to get out of his room. He spent too much time in bed and had multiple falls. He spent his last month in memory care with much closer supervision. I was very pleased with them.
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Response from South Hill Village
August 26, 2024Thank you for sharing your experience. We’re glad to hear that the memory care Connections team provided the support your father needed. We regularly conduct care assessments to ensure each resident’s needs are met and to make adjustments as necessary, as well as encourage the residents to engage with others and socialize. Please let us know if you have any additional feedback.
I would recommend it to anyone. The assisted living is beautiful with a great community. The memory care has a wonderful caring staff. My mother was in the assisted living for just 2 weeks before needing memory care. She was there for 5 months before passing. The caregivers were very kind to her and took great care of her.
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Response from South Hill Village
August 14, 2024Thank you for your heartfelt recommendation. We're honored to have been able to support your mother during her time with us. It’s wonderful to hear that both the assisted living and memory care teams provided passionate care and kindness. Your feedback means a lot to us.
It was a great experience with our sales person and the entire staff. Food has been a real hit with my dad. I know they have a calendar of activities but my father needs reminding of them constantly. At times he feels like he is being confined to his room so if another person living there could prod him, that would be great.
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Response from South Hill Village
February 27, 2024Thank you for leaving us such a kind review! We're glad your father enjoys our food and will do all we can to get him involved in activities. To share more details about how we can help, please contact Erica Ogle, South Hill Village's Regional VP of Operations, at erica.ogle@pegasusseniorliving.com. We appreciate your time.
They were all very knowledgeable, courteous and genuinely caring for the residents and family members. I highly recommend South Hill Village to those looking for memory care.
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Response from South Hill Village
February 20, 2024Thank you so much for taking the time to share your feedback!
South Hill Village just had a big remodel and my parents apartment was remodeled too. It's very nice with a safer shower for my parents. I would like to give, a big thank you for providing this important service for families. Needing assistance for their aging parents. It was a challenging time when I knew my parents needed some other type of geriatric care services. Thank you for offering this service for free to help our community.
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Response from South Hill Village
January 27, 2024Thank you for your compliments about our upgrades, Karin! We're glad to hear that your family has felt deeply supported despite their challenges. We look forward to continually serving your parents in the future.
I would recommend it. We picked it because of location and services.
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Response from South Hill Village
December 29, 2023We're happy to hear your great feedback about South Hill Village! If you would like to contact us further about areas of potential improvement, please reach out to Erica Ogle, our Regional VP of Operations, at erica.ogle@pegasusseniorliving.com.
South Hill Village is superior to other facilities while offering many services from assisted living to memory care in a clean, healthy and newly renovated facility. The staff on every level is professional, friendly and shows a genuine concern for the residents.
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Response from South Hill Village
December 26, 2023Barbara, thank you so much for your kind recommendation of South Hill Village Senior Living. We are honored to care for you here within our community. Please let us know if there is anything else we can do for you!
My Friends that I have made in the different Staff members have made me feel welcomed and at home. They pay attention and have made me feel like I mattered and those people are what makes South Hill Village what it is.
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Response from South Hill Village
December 26, 2023Glenda, thank you for your wonderful review about South Hill Village Senior Living. It is an honor to have you here in our community. Please let us know if there is anything else we can do for you!
I feel that is a beautiful, comforting, generous place. Staff is cheerful and hard-working.
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Response from South Hill Village
December 26, 2023Dolly, thank you for your kind feedback about South Hill Village Senior Living, and thank you for being a resident! Please let us know if there is anything else we can do for you.
My loved one likes it and saw an old friend there which convinced her. Big Catholic community and Mass on Sunday. It's a nice place and the people are very friendly.
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November 11, 2023Thank you for your feedback! We're glad your loved one is enjoying their time at South Hill Village.
I have had a positive experience, transitioning to life at South Hill Village. My apartment is very comfortable and my care is great. The staff is very helpful and friendly!! My children were concerned that I would fight living in an assisted living facility instead of my home. Since my wife passed away i decided that it wasn’t really “home “ anymore and this would be a new chapter in my life!!! So far the experience has been very positive!!!
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Response from South Hill Village
October 13, 2023Thank you for sharing your positive experience with us, Harry! We are delighted to hear that your transition to life at South Hill Village has been smooth and comfortable. It warms our hearts to know that you find your apartment cozy and your care excellent. Our dedicated staff is committed to providing helpful and friendly assistance, ensuring that you feel right at home. We understand that moving to an assisted living community can be a significant change, especially after the loss of a loved one. We appreciate your openness to embracing this new chapter in your life. If there's anything specific you need or if you have any questions, please don't hesitate to let us know. We are here to support you every step of the way. Wishing you continued happiness and contentment at South Hill Village!
I would recommend to a friend, especially if their family member would get out of their apartment and participate in the activities. We picked this community because of the friendliness. Bright and airy feeling.
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Response from South Hill Village
October 6, 2023We're delighted to hear that you had a positive experience at South Hill Village! Your recommendation means so much to us.
We moved my mother into South Hill Village and it has been the best experience! Such caring and compassionate staff, and the accommodations are remarkable! Could not say greater things about South Hill Village!
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Response from South Hill Village
November 4, 2022Mark, thank you for this incredible review about our community and staff! We appreciate your trust in us in caring for your mother here at South Hill Village.
South Hill Village was very nice and could have been a good option. It was just too far away and would have taken us too long to get there to visit.
Response from South Hill Village
October 20, 2022Hello, thank you for taking the time to leave a kind review about our community. We appreciate you stopping by for a tour.
I am very impressed with South Hill Village so far. Everybody is so friendly and the residents all seem so happy when I talk to them during my visits with mom. My granddaughters who are little come to visit my mom a lot and everyone loves having them here. There are tons of activities provided for the residents - she is always busy. The value for the money is amazing for the care that she is receiving. We love South Hill Village and mom is so happy to be here. We would highly recommend the facility to other families.
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Response from South Hill Village
October 20, 2022Stephanie, it warms our hearts to read your sweet review about our community. We appreciate you taking the time to leave such kind words. It is an honor to care for your mom at South Hill Village!
South Hill offers independent living, assisted living and memory care. I would really caution people looking into this facility (even if it is for independent living or assisted) to look into the memory care unit as well even if your loved one does not need that care at this time. The rooms are extremely small, the hallways are narrow, and the common area is really cramped. When we went to look at memory care all of the residents were sitting hip to hip watching TV. The food is fantastic for independent and assisted living, but for memory care it is boxed up and driven over. I would not recommend South Hill Village for Memory care.
Response from South Hill Village
October 20, 2022Thank you for your feedback about our community. We would like to learn more about your experience with a follow-up conversation, as we pursue excellence in all of our care services, including our data-based memory care program, Connections. Please email our Executive Director, Paula, at probertson@pegasusseniorliving.com. Thank you, we look forward to hearing from you soon!
Aside from a few billing issues, everything else has been top shelf. My mom loves the staff. They were very helpful getting her in the door and helping her make the transition to senior living. They've been very adept at working with her. Her apartment is kind of small , but it's pretty sweet all things considered - I'm kind of jealous! She has covered, locked storage for her car. I hear zero complaints from her, and she's the type of person who would most certainly let me know if she had any.
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Response from South Hill Village
October 20, 2022Keith, thank you for your kind review about our community! We appreciate you taking the time to leave such kind feedback. It is an honor to care for your mom - she is a treasured part of our community.
I think overall they are just having some staffing shortages which is affecting everything.
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Response from South Hill Village
December 1, 2021Thank you for your feedback. As a community with the goal to provide the highest quality of care to the people who call us home, and to provide a flourishing work environment for our employees, we would like to speak with you in more depth about your experience. Please email rjacobsen@pegasusseniorliving.com if you would like to provide more details.
See what the neighborhood has to offer and what’s nearby:
South Hill Village offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored South Hill Village 9.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (509) 443-8500 to reach a resident at South Hill Village.
To reach a resident at South Hill Village call: (509) 443-8500
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.