Brookdale Park Place

I definitely rate Brookdale Park Place 5 stars in all areas! The staff have been extremely helpful and caring. Highly recommend.

It was unsafe for my mother after she started falling. They didn't have enough staff to ensure that she wouldn't spend an hour or more on the floor before being found. Their response to the emergency call buttons were too slow because of staffing levels too. Good place if you are fairly independent and need only minimal help with activities of daily living. It isn't the best place if you really need assistance, particularly if you are blind or need regular health checks.

My mom needed to move closer to family, from Oregon to Washington, and [name removed] made the process a breeze. My mom had her questions answered in a timely fashion, including about keeping her dog with her!

They can improve on the following: Communication between the staff. Staff turnover is extremely high. Coordination of the medical staff with the patients' medical team for the right type of care. Don't send a loved one there.

I have been helping my brother out for the past five years as Parkinsons disease has progressed. Four months ago we knew he needed a bit more help than I could give him, and on visiting Brookdale Park Place he decided this was the place he wanted to live. He has lived there for three months and is receiving the care he needs. The staff is friendly and helpful both to him and to me. The other residents appear to be happy, there are smiling faces everywhere. The grounds are pleasant, lots of places for residents to sit outside and visit, or go for walks. Meals are great, and there are different activities for residents to participate in if they want to. Overall, this appears to be a good place for a loved one to live.

After my house burnt down, I had nowhere to go. I had called around and this was the most reasonable that I could find. The staff here are very friendly, and the residents for the most part are also very friendly. I have no complaints. This is a good place to settle down.

When it comes to the activities, too busy to measure - husband had to transfer to Memory Care. If transferred to different Unit, [fee removed] additional fee at transfer time unreasonable, especially when due to health reasons for, in my case, my husband. And in his going to memory care, his fee was raised substantially of course. We had already paid [fee removed] fee within 4 mos of renting 2 BR apt into a one br apt, smaller unit, and then husband to MC. I did all the moving myself in both the units except for a queen bed and studio couch (bed). However, I must say 2 workers here were more than helpful re moving those 2 items in both cases. AND I did all the cleaning of both apartments to the point of ready for new renters coming in. The cost of course for move to memory care for husband is a significant strain. No complaints re workers. Of note, [name removed](don't know last name), and [name removed]have always gone above and beyond re helping me. Having access to wooden platforms on wheels were a GREAT help. I have to mention, I am a 5'2" tall little "grandmother!" over 80 years old. Brookdale here on Park is like living in a park! So they get a generous thank you.

What our family likes the most about Brookdale Park Place is that the residents are very friendly and so is the staff. The food is excellent. The front yard and natural areas are well kept and are nice to spend time sitting outside.

Met with staff and management and had good meeting about some areas needed to be addressed , very helpful and workable !! Nice clean living conditions and good people working with and for clients !!! Cost need to be addressed !!!!

It's nice to have peace of mind knowing my loved one is in good hands.

The location of the facility is great. Food is very good as well. I would recommend Brookdale Park Place to others looking.

Everyone is very friendly, food is good and clubs are enjoyable. The friendliness of staff and residents. We were given a complimentary meal, twice, and the chef even came out and said hello. We were very impressed.

Cleanliness could be improved on. Also the professionalism of the med tech staff. There were a number of med techs who badmouthed the facility frequently. [name removed] , the Executive Director, was fabulous. She went out of her way to help our family. She is outstanding. Would/would not recommend is really based on the individual's needs. It didn't hit the needs of our grandmother. She needed much more care. But if the resident is relatively healthy, it's a good facility.

Honestly, I'd have to say that since nothing has been much of an issue, that it has been quite pleasant. Kind of the less you notice, the better it is. The meals are not like going to a fancy restaurant, but not bad. The staff is always friendly when you see them, but for the most part I don't see them and things are taken care of. Like ghosts in the night taking care of business. Moving in was simple and accessible for what we needed. I would recommend this facility to others and have.

My experience overall with Brookdale Park Place has been great. The facilities and services have been top notch. Despite a few minor issues (newspaper delivery, COVID vaccination coordination), I've been pleased with how well my mother has adjusted to her move in August 2023.

Once they get you in the door, they forget about you . Communication with the family is non-existent. WE picked this community because it had all 3 life stages, independent, assisted, and memory care.

The food that is prepared for the residents is great, and we really like the kindness of both the staff members and the other residents living there. At first, mom HAD to go for a 30 day stay due to no longer able to handle stairs. That gave us time to find her an apartment close by with no stairs and safety bars in the bathroom. Finally found the perfect apartment. She decided to stay at Brookdale cause she loved the community. This is after being mad as heck she had to go there. It's been 4 months and she's happier than I've seen since daddy died. Making friends, sharing stories, card games etc. We would highly recommend this community to other families.

What our family likes the most about Brookdale Park Place is the staff. The staff members there are very friendly as well as the other residents living there. However the housecleaning could be a bit better. Based on the experience we have had so far, we would recommend this community to other families.

Do research. After my Mom being there less than a day, I found out they do not have adequately trained or adequate numbers of medical personnel on site. They will sell you a "bill of goods" to get you in, but then they start up-charging for things even though they (supposedly) read the medical chart and evaluated the resident in person.Then when the person goes to the hospital (after less than a month at the facility), we were told she cannot return. So they (currently) are keeping the [removed] community fee.

I am very pleased with Brookdale. No complaints on anything, altho would like to be able to walk outdoors by myself for less than half hr but needing to give 24 hr notice is restricting tho understand due to husband's Alzheimer's.