9 Best Memory Care Facilities in Florence, IN

We just had our first in person visit and there were some things that we had to addressed. I feel like they are doing the best that they can and I am happy that my loved one is here. We had lunch during our visit and I was not very impressed with the meals. One of the main reasons that we picked this community is because they have a lot of nursing staff that are there to always check on the residents. They bought a rabbit to the community and my loved one was engaged and went to see the animals. They also often call and text my other loved ones to let us know how she is doing and if there is anything else needed and they also send pictures. The community is great my main concern is just lunch.

This is a nice community for the care for the family. The staff is caring and attentive. The menu is appealing. The community is clean and they have activities that are available for the residents. We would recommend this community for the care of a loved one.

The memory care team was phenomenal, going above and beyond what they were required to do. The temporary administrator was great as well making the paperwork and understanding of care provided easy to understand, explaining everything in detail. The next administrator did not even last a month when we found out that the Louisville administrator from that location had taken over and that's where all communication had broken down. The woman that performed my mother's admission evaluation was telling us all was fine but the nurses lead aide was telling us she needed to be moved to a skilled facility. At the next appointment with the hospice nurse she was asked to call me and tell me that my mother was no longer able to stay at Inperations of Florence. We met with the new admission woman after the previous was let go I'm assuming because of this conflict between all parties, at this time we were asked to remove my mother which I said no because we did not have another facility to take her, at that time she said an eviction notice would be sent which I told her to do what she had to. (Not a very understanding individual) but at least that gave me some time to find another facility (Wrong) now they are sending my mother out every time she is found out of bed claiming a unseen fall had occurred, after several of these claims I asked the EMT for the last incident take her to the hospital and keep her there until the Warsaw facility was ready for her arrival which the social work had found and helped setup, she stayed in the hospital until her move to [name removed] for her final days. I commend the team at both memory care units for doing a excellent job taking care of my mother but the management at what was Inspirations of Florence is possibly why the name for that facility has been changed again