Senior Living Apartments in Stillman Valley, IL

It is a small close network. My loved one loves it, and feels they are at home. The communication with the staff is amazing. It is personalized, and call you on everything about your loved one. The community was strict with their rules during the pandemic. You now have to show your vaccine card and can't come in for 10 days afterwards, and you must set an appointment to see your loved. The community only had a low percentage cases of COVID the entire time of the pandemic.

The single most important matter for my mother has been this: Charter saved her life. Any other issues, such as the quality of the food or the activities, pales in comparison. In early [date removed], it looked like my mother was doomed to living out her days in a nursing home. At first, Charter (then called Cedarhurst), rejected her. A week later, on re-evaluation, they accepted her. Over a period of months, my mother has gone from needing a high level of care to fair amount of independence. She can get around her apartment in a walker, and her life is unmeasurably better than it would have been under any alternative circumstance. All the credit goes to an excellent, friendly, and caring staff. All that said, Charter (when it was Cedarhurst) was quite obviously going through a large number of administrative issues. Things have gotten better in this regard with the new management company. However, the communication back to me from a couple of key people has not been what it should be. The food is fine as institutional food goes. I wonder why institutional food cannot be better. Activities are fine but they don't fit with my mother as well. She would benefit from concerts, presentations on artistic subjects, and things like that.