40 Senior Apartments near Lebec, CA. Page 2

They do need to be a little bit more helpful getting new residents introduced to how things work around there. Otherwise it has been a very positive experience. Their shuttle driver is amazing. We've been very very happy with Valley Oaks Village.

My dad says all the staff have been kind, nice, and friendly to him. Although, my dad has not required personal help so far, so he independently takes care of himself. The housekeeping is good and basic and takes place once a week and is sufficiently done. He says the food is basically good but sometimes has to wait a long time to be served. Lack of staff, maybe. The move in process went well as you are on your own in doing so from help from family members and/or friends. They have quite a list of activities to offer. There hasn't been a lot of communication on behalf of my dad since he's independent. There would probably be more if he was personally being cared for by staff. He has his own nurse practitioner through Brookdale's medical program and his medical insurance that comes in regularly from outside of the home.

Nice, but tiny apartments. Non-smoking policy on property is not enforced well. Management very weak on this. Management also tricky with fees for cleaning then not shampooing carpet you've paid for to move out. They will also remove a perfectly good screen door then charge you $185 to put it back again. Tricky...although pleasant. Photograph everything the way it is before you move in.