PHNJ LLC

She was there just for a month and it was great. They're willing to build a relationship with me, they were willing to not burden me with "you're going to leave your mom here permanently" and they'll charge excessive fees. A lot of places charge these crazy fees if you're only there a short time. They said they would be available when we need them when a lot of places said "well, if you aren't going to move in now then we can't guarantee well have a place." I understand this is a business, I run a business, but there's people involved in this one. Kathleen and the entire staff I think they're really nice and they did a really great job in making my mom feel good and making me feel comfortable. They responded to me, I wan't gone the whole month, but they sent me pictures and that made me feel good.

They are just a wonderful community. Everything has been going great so far. They are a dedicated Alzheimer community so they know what they are doing. We are very pleased with them. They are very caring and the care they are providing. Seems like they really want to get to know their residents and provide them great care. I would recommend them to anyone.

This is a wonderful place for alzheimer's and dementia patients. They always care for the residents and always watch over them. If there is an outburst they deal with it in a kind gentle manner. The workers are always smiling, they call the residents by their first names, they take them by the hand and will escort them to restrooms when needed. Very, very kind place, just wonderful!

They "get" the needs of dementia residents and so keep the population small and fill their days w/ activities and exercise. But the Paramus home did feel a bit claustrophobic to me, with a small backyard on a very busy street. Perhaps other homes of theirs are/feel more spacious, but more importantly, they don't accept Medicaid.

It's really nice, kind of like a boutique memory care. It's much nicer than the normal institutions and I think it's safer because there are fewer people. It's very nice; I've already referred a friend to Fox Trail Memory Care Living at Hillsdale East.

I would highly recommend. It's my mother in law here, she is getting good care. She is nice and clean, she is happy there. She doesn't want to run away and leave. We are very happy with her being there. They always tell family to come and visit as often as they can.

It's a long time coming, but this is the next best thing to my home! Excellent care all around ....... A+

The staff at Cresskill are the most caring and compassionate group of people. They treat my mom like family and that is very comforting to me.

My mother has been a resident in Hillsdale 1 for almost four years. My experiences with the staff has been exceptional. Kristine, Elizabeth, Jennifer, Sondra, James and Lucy to name just a few have gone above and beyond in every aspect of mom's care. I sleep better knowing she is being care for and attended to by the best. The few occasions that any questions arose, my quires were looked into and answered within a day. I visit quite often and at various times of the day, I have found things always running smoothly. Due to the nature of the diagnosis of the residents there have been times when someone might be having a difficult day. The staff is always on top of the situation and providing proper assistance to the resident involved and to those not involved they are not even aware of any difficulties. The entertainment is enjoyable and gets the residents as involved as they wish. Family members like myself become involved if they wish to by dancing and singing with all the residents. It reminds me of having a special family that knows we all face difficulties but all wish for the very best outcome in the residents lives. They live in their special world and while we are with them we are all caring guests that only want the best for them.

The staff has been extremely supportive of our mother's needs during her transition to Memory Care Living, Montville, NJ. Kerry [removed] and the staff are very respectful and maintain a high level of professional care at Memory Care Living. The meals, activities program, appearance and environment to include safety are all designed to show what is so special about Memory Care Living, Montville, NJ.

A place for mom helped me with my sibling who has ALZ. When I spoke with Janet from memory care living in mahwah I thought this was the right place. My sibling is 64 and did not belong in a nursing home or a facility that felt like one. I can not say enough nice things about this place and all the help The help make the residence feel like they are home. At this point of there journey that is all that matters. Wayne who is the activity director also serves lunch and snacks. Wayne treats each resident like they are in a restaurant and they love the special attention.My sibling says the food there is excellent The staff is very aware of all the residents whereabouts at all time. The home is so clean and the laundry is done for the residents once a week. I really appreciate talking to my sibling on the hours phone once a day.

Memory Care has a great general manager. She is helpful, answers all my questions, easily reached, smart, honest, and a pleasure to deal with. I like Memory Care because it is a small home setting. My Mom would get lost in a large setting. It gives my Mom an opportunity to interact with the same people and get to know everyone. She enjoys the activities. My Mom has a nice room and is happy in it.

My mother entered the residence on a Friday. That Sunday night she fell & fractured her arm. The staff at Memory Care did everything they could to help, including taking care of the hospital admissions paperwork, which I appreciate greatly. Their staff is very capable, professional, congenial and make my mother's life as pleasant as possible. In addition, the facility itself is designed as a beautiful house, not an institution, which makes living & visiting there much more pleasant. I highly recommend them.

My dad lives at Memory Care Living at Chester. We are very happy with the whole situation. It is very clean and very friendly. So far we have had a positive interaction with the doctors who visit the center, so that is good. I can't really comment on the activities since I am not there all the time - only when I visit. Overall we are very pleased and feel that our dad is getting wonderful, loving care.

We chose this place because of it's safer, more personal approach. The building itself is a house converted into a care center, not an institution like a nursing home. The living area is an open space, consisting of living room, dining room, and kitchen so residents are always visible to the staff, yet each resident has their own bedroom for privacy. Meals are made in the kitchen by the staff, adjusted to each residents needs. If my mother sleeps late, she still gets fed. The staff is friendly and caring. The home is conveniently located, the only draw back is the small parking area. And the cost.

I chose it because of the small amount of people there. It's a more intimate setting than being in a large group of elderly people. It's as home-like as it could possibly be. I didn't want my mother in a place that feels like an institution. The caregivers bend over backwards for you. I had an issue with the quality of the food. They were using cheap bread and a lot of canned things. I brough this to their attention and then I saw some whole wheat bread on the table instead of the cheap bread. One thing I don't like is that in the contract it says the common area is for the quiet enjoyment of the residents but there's a couple of ladies that sing and talk loud and especially during dinner, it's disruptive to the other residents and it upsets my mom. The aids do their best but they can't just keep them in their rooms. I haven't seen many activities, so I can't comment on those.

The staff is very kind and friendly. They get to know each resident and adapt care accordingly. I would recommend this facility depending on the need of the consumer. The facility is not upscale it is home like and for me easy to visit whenever I want to see my husband.