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8.7
Review Score
11230 State Route 364, Saint Marys, OH 45885
For our family this is the best thing mom still has her freedom but if she needs help it is there she has her own apartment but can have services when she's needs help. Yes I would recommend this facility...
Otterbein St Marys SeniorLife Community enjoys a rich heritage and has been dedicated to providing quality services since 1912.As a not-for-profit organization, Otterbein has earned a solid reputation as a trusted and valuable resource in the community. Some of the greatest assets are the people...
100 Red Oak Drive, Cridersville, OH 45806
From what my dad has told me, he really likes Otterbein Cridersville. He really likes the staff. They have exceeded our expectations for taking care of Dad. He had to spend some time in the rehab facility...
The Otterbein Cridersville campus opened in 1988, and is conveniently located off I-75 in northwest Ohio. It blends the energy of urban life with the beauty of a rural retreat. When you visit this beautiful, 120-acre CCRC, you’ll see tidy homes sitting on friendly, little streets with generous...
585 N State Route 741, Lebanon, OH 45036
We gave the care services a 4 but she is independent this is based on a few services here and there. Our loved one has made comments that the food is ok. Sometimes it is great and other times not so much....
Otterbein Lebanon is located on 1200 acres between Dayton and Cincinnati on SR 741. Enjoy historic downtown Lebanon, famous for its Golden Lamb restaurant and antique shops. Theatre, shopping, sporting events, parks and more are all conveniently located within a 30-minute drive. Otterbein...
20311 Pemberville Rd, Pemberville, OH 43450
It has been a good experience for the most part for my Mom and our family. The staff is very helpful with laundry and housekeeping and letting my Mom do a little bit of it herself. I would very much so...
Otterbein Portage Valley is located nearby the city of Toledo and offers seniors the best assisted living experience and has so much more to offer its residents. It is also home to the Mud Hens baseball team and a zoo. Otterbein Portage Valley community for assisted living affords one the...
9400 North Shore Blvd, Lakeside Marblehead, OH 43440
My mom moved into Otterbein Marblehead assisted living about two months ago, after a stint in rehab following a fall that broke her shoulder. She had previously been in Portland Place in Sandusky which was...
Located in idyllic Lakeside Marblehead, Ottawa County, Ohio, Otterbein Marblehead SeniorLife Community is a beautiful assisted living community committed to offering residents peace and relaxation.Our communities consist of both homes and apartments and are highly rated. Residents have access to...
8.7
Review Score
Review Score
68 reviews8.7
Out of 10
5 star
64%
4 star
21%
3 star
9%
2 star
2%
1 star
6%
A Place for Mom has scored Otterbein Senior Lifestyle Choices with 8.7 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Otterbein Senior Lifestyle Choices has 68 reviews with an average "overall experience" of 4.5 out of 5.
Took a while for someone to return my call. They have no 1 bedroom apartments for Assisted Living, they are all studio style.
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Otterbein Lebanon SeniorLife Community in Lebanon, OH
4.2
(36 reviews)
I'm okay with them. They aren't as responsive or as attentive to details as I would like. I feel like they are depending on outside help a bit much. When I toured, I felt very good and comfortable, my confidence level has dropped since we moved in. It's clean enough, there are no odors or anything. They don't keep my loved one as active I would like, though. The food is good, no issues there. The staff and everyone are very nice, and they are very apologetic when there is a mistake. I do have some concerns though.
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I toured a few different communities and this one did not make a very good impression on me. The women who gave me the tour left me with the impression she didn't care for her job. I didn't get the feeling that I was welcomed. There was never any followup from the sales department to see if I had made a decision or if they could help answer any additional questions I had. I did not like the fact that any additional care or services were an additional price on top of the room rate.
2.5
2.5
2.5
2.5
2.5
My mother has dementia and is in Assisted living at Otterbein Lebanon. It is a beautiful place but the care is lacking. We have continually found that her room is very dirty, laundry not done, sheets not changed on her bed for weeks, food trays and trash pile up and are not taken out of her room When we try to find someone to help we usually find aids sitting around on their phones and we don't get anywhere! We are supposed to be called when a doctor sees her or orders a new prescription and this does not happen and we find out by accident. The lobbies are beautiful but the individual rooms are lacking.
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Otterbein Lebanon SeniorLife Community in Lebanon, OH
4.2
(36 reviews)
My mom was taken in for rehab. She went in walking but falling and came out in a wheel chair. The two showers a week were done on day 8 and day 15 at 9:30 pm. Her therapy was very inconsistent and doctor’s orders were not implemented. The long wait for help to go to the bathroom has now put her in depends. Shortage of staff does not excuse her lack of care.
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My mother was in nursing for a month. Not enough help. Was not pleased at all with her care. For a retirement facility of this stature, nursing was the worst. Brought her home. Would rather pay for good care instead of payout money for awful care.
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Otterbein Lebanon SeniorLife Community in Lebanon, OH
4.2
(36 reviews)
BED BUGS........ the staff confirmed it was our room, but didn't come treat it for three days... They will let you go with sponge bathes for weeks. Hygiene is not a priority here.
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Otterbein Lebanon SeniorLife Community in Lebanon, OH
4.2
(36 reviews)
There is a aid on nights on Newcomers Hall that is very round and heavy ([Removed]) is her name I think, She talks to the residents like [Removed], I was in there friday night 4-07-17 and she was screaming at a resident awful. She has been reported a number of times and they just don't care. Half of the time my mother n law never had an aid. You are better off putting your family some where else.
0.5
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0.5
Otterbein Lebanon SeniorLife Community in Lebanon, OH
4.2
(36 reviews)
There are 5 total Otterbein Senior Lifestyle Choices Facilities.
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