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9.2
Review Score
114 Windchime CT, Raleigh, NC 27615
They work with you to find coverage if your schedule of needs change. I would recommend their services to others looking for home care.
Licensed for Hands on Care and Companion Services Fully Insured Licensed by the Department of Health and Human Services Division of Health Services Regulation Covering 14 counties out the Raleigh office: Wake, Alamance, Durham, Orange, Chatham, Vance, Person, Granville, Nash, Johnson, Lee,...
1500 Pinecroft Rd Suite 235, Greensboro, NC 27407
Owners great Admin good but when you complained they never had any complaints on that caregiver before Caregiver services I wished the administration staff would make surprise visits and let us discuss...
Hands on Care and Companion Services Fully Insured Licensed by the Department of Health and Human Services Division of Health Services Regulation Low Price Guarantee Covering 9 counties out the Greensboro office: Gilford, Randolph, Moore, Davidson, Forsyth, Stokes, Davie, Rowan, and Montgomery
1538-A Union Rd, Gastonia, NC 28054
The caregivers have been an excellent fit for my wife and I the scheduling has been outstanding: keeping us informed, if the caregiver is going to be delayed for example.
9.2
Review Score
Review Score
110 reviews9.2
Out of 10
5 star
67%
4 star
26%
3 star
1%
2 star
4%
1 star
4%
A Place for Mom has scored Affordable Family Care Services, Inc. with 9.2 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, Affordable Family Care Services, Inc. has 110 reviews with an average "overall experience" of 4.3 out of 5.
Our experience with the Affordable Family Care Sevices has been great! The same caregiver comes to our home 3 times a week, and she helps me out a lot. She takes us to appointments when needed and helps with light housekeeping as well as meals. I am very pleased so far.
5
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5
So far they have been good. Everything has worked out pretty well so far. No major complaints.
5
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5
Friendly and helpful
5
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5
This home care is working out very well. My parents are really getting along with the care givers. I do feel this will be a long term arrangement for us. Over all it has been a good experience and we are pleased.
5
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5
Everyone at Affordable Family Care has been great.
5
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5
I am very pleased so far. I have nothing to complain about, I would give them a five.
5
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5
So far they have been reliable and have done a good job. I have no complaints so far.
5
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5
The caregivers that they have sent out have been very friendly, caring and accommodating. They have done everything that we asked them to and seemed to really enjoy doing what they do. The people in the office are great too. Great service.
5
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5
Affordable Family Care Services has been great! The staff is friendly and they have taken great care of my Mom. She actually looks forward to them coming and really enjoys the fact that the caregiver sits down and eats with her. My mom had been losing a lot of weight but with the caregivers cooking she has gained some of her weight back. I never knew there were services like this out there and my brothers and I really appreciate them. My Mom is happy so I am happy!
5
5
5
5
5
Our experience with Affordable Family Care Services has been a good one. The caregivers are friendly and professional, and very reliable. When my regular caregiver had an emergency at home the service found a temporary replacement very quickly so that there were no gaps in service.
5
5
5
5
5
Mom’s mood, activity level and even appearance have noticeably improved with a bit of extra care and attention from AFC each day. I can recommend them with confidence after several months. They also are proactive in any unexpected situation.
4.5
4.5
4.5
4.5
4.5
After using another reputable home care service for my husband, I became dissatisfied with so many aspects of their services that I decided to look for another home care service for him. I was very satisfied with the services that Affordable provided him/us for almost five years until his death. Following his death, and finding that I was starting to need home care services, I continued to use Affordable and have continued to enjoy their many personalized services over the past two years since his death.
4.5
4.5
4.5
4.5
4.5
So far everything is working out very well for parents since they started to receive services from this home care agency. They are doing great, and I'am very pleased with all they have for us. This is a home care agency I would recommend.
4.5
4.5
4.5
4.5
4.5
Owners great Admin good but when you complained they never had any complaints on that caregiver before Caregiver services I wished the administration staff would make surprise visits and let us discuss areas needs improvements. Communication between changing caregivers not good. They need a need a note and record system where next caregiver can read notes as. Well as family members to read notes of updates to their loved ones or problems they may be having with them. Some caregivers don't know how to care for patient at all.
5
3
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3
They work with you to find coverage if your schedule of needs change. I would recommend their services to others looking for home care.
4
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5
4
3
[name removed] was close to my age, but a bit younger. I requested help from Family Care at the last minute due to family dynamics and [name removed] was able to get [name removed] right away. [name removed] and I spent most of the day chatting. She would fix lunch and do laundry. This was what I needed to help me deal with my recovery after knee replacement surgery.
Affordable Family was one of the few services that would 'work' with the client. [name removed] ran the place. Very sharp. Responsive. Follows up. Will text or call. Good at both. Was willing to tailor a program to fit our needs. Most services were like min hours/min price. No other discussion. The nurses were tough to find at the time due to COVID We finally found one. She wasn't the best but more than adequate.
We ended up placing her in Memory care at Cadence in Wake Forest. She was there for 5 months before the Lord took her home. I believe Cadence did the best they could. It was a clean environment and lots of fun activity. Honestly, it's hard because no one takes care of your loved one like you would. Having said that we wouldn't have done anything different.
4
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4
[name removed] was very helpful in our intro meeting to discuss how they could help. Once we decided to move forward, they were able to find a nurse to help us. Unfortunately my Mom deteriorated rapidly so we had to cancel the service after only a few days.
4
5
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5
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5
4
I've had a good experience with Affordable. Especially with long-term caregivers. It can take time to find the right person. A Place for Momhelped me find Affordable care, I chose them because they seemed the most attentive to my needs.
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4
4
There are 3 total Affordable Family Care Services, Inc. Facilities.
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