10 Best Nursing Homes in Trent Woods, NC

The place has been recently painted, the people are very nice, it feels personal because everyone knows your name, but the meals are lacking. Food is my mother’s main complaint. Most things are prepackaged, canned, processed, sugary or unappetizing. The facility is not to capacity, and so they reduced the hours of some workers. My mother has had to wait quite awhile for someone to come help her. No place is perfect for everyone, but my mom seems to like it there.

We came in 2017 from NY & FL. Apartments are mostly efficient. Overall cleanliness is probable average. There is not enough staff to keep everything pristine. Housekeeping is variable dependent on your housekeeper. The staff is friendly. Maintainence is difficult with 2 people for two buildings with about 90 apartments. Dining is extremely variable. When the food, preperation, service, etc gets poor, an improvement comes, and our hopes rise. But only temporarily. The dining servers are friendly, but rushed. Dining is almost like eating in a gymnasium for a fundraising organization. Often the reply to a problem is "We'll look into it". Activities are planned by the week/month. The activity staff person if very upbeat. This type personnel is hard to find. The general feeling of the residents is that we can't get good people for the money we pay. Nothing these days is cheap, but we pay a lot for what we get.

All the staff members were outstanding. They were professional and very helpful. The food was substandard for the high quality of the facility. I thought it would be better. I thought the [fee removed] was too much for the apartment size. The [fee removed] was worth the safety and security that my mother needed.