Top 47 Nursing Homes near Roscoe, NY. Page 2

The owners aren't very friendly. I believe they are short staffed. I asked how much it would cost for more assistance for my loved one due to a medical condition. There are times where my loved one will have bed sores due to wet conditions. The community didn't even do a virtual visit for a doctor during COVID with the multiple medical conditions my loved one had. It is a good place, clean, and the community is nice. It is easy for my loved one to get along with her walker. The head nurse is controlling and doesn't delegate because she doesn't think anyone will do the job correctly. There is a lack of communication about things that have happened. They are starting to allow visits in the courtyard, but I didn't find out about this until a friend told me about it. My friend found about it on Facebook. My mother hasn't seen the hairdresser since February. The community still doesn't have their hairdresser back. I've made the decision to bring my mother home. The community did ask if there was anything they could do to help my mother when they found out she was leaving.

Not so crazy about the neighborhood but garden/outdoor area in the center of facility. No need to go outside the building except there! Staff were fabulous.

I can not say enough about the wonderful staff! Their compassion and genuine, loving care means the world to my mom and to me. Knowing my mother has such wonderful caring people around her everyday is extremely comforting. They have truly created a family atmosphere in all they do. Each staff member work very hard at and take great pride in their jobs, and their dedication does not go unnoticed. I am so very grateful my mother is surrounded by such thoughtful, kind, and warm-hearted individuals. The renovations to the facility are beautiful. There are always fun and engaging activities planned, the food is very good, and the facility is always very clean and well kept. I am truly thankful to everyone at Serenity Care Mid Valley for all they do to create such a welcoming, loving environment for my mother.