Top 74 Nursing Homes near Bay Harbor Islands, FL. Page 3

We have had no complaints at all. They always send me pictures of her doing activities and they say she is very active. The staff are very good communication, they are always updating me and sending pictures of different things. I would recommend Courtyard Plaza and already have.

We chose this facility because i felt it was a homey place, it did not feel cold and institutionalized. My favorite part about this facility is the people there. The workers are very outgoing and will help in anyway they can. My mom has no complaints about the food, I have never eaten there before, but the coffee is very good. The first room my mom was in was small but nice, now the room she is in is much bigger and brighter. I would definitely recommend this facility.

The reason we give the quality of care a 3 is because the wrong meds were given to our loved one. He was only there a few months before he passed away. The biggest positive was the staff that work directly with him were very caring and you could tell actually are there because they care, it's not just a job. Biggest negative was communication back to us from the administrative staff. My mother would have to physically go there to be able to talk to someone.