104 Independent Living near Facilities Claiborne County, TN. Page 4

The Pointe has been a wonderful place for my parents! The staff don't turn over often and are very kind and loving with the residents. They truly care and keep us informed of anything going on. [name removed] (front desk) is wonderful. [name removed] (director) also great. [name removed] (PT) is awesome. [name removed] (nurse) wonderful! I love the Pointe!

My loved one lives here and it's wonderful! So much better and more affordable than his last facility. The people here are wonderful. The nurses are so kind and helpful. They have a lot of activities and the residents are interactive. The staff encourages them to be. The memory care unit is a smaller unit and only 20 residents, which is great. I would recommend them to friends and family.

The place is very clean, and very very beautiful. Everybody here is very nice. Once person after another takes care of each other. The people are very caring and make newcomers feel welcome. It's a great place to live. They have security guards, which makes me feel very safe. We have washers and dryers in our apartments. And they're a very pet friendly community. Every time you come in they give your dog a treat. They love dogs here. One area for improvement is the food needs upgrading. I've had a few really good meals. But in general, they've cut the kitchen budget. So they're not using name brand or quality ingredients. For instance, when you have cold meat, they get the cheapest on the market. It's very salty, and just not any good. They don't use the top stuff in general, and that's the problem. I think the cost is expensive, but overall it's a good value.