10 Best Independent Living Communities in Meadowbrook Woods, CA

The front of the door/reception area staff and staff who work directly with clients/residents are wonderful. Great communication, caring, helpful. The staff who applicants work with initially to sign up are wonderful too - communicate quickly and helpful. However, once we signed up there was zero communication. Follow-ups that were promised were not fulfilled. It was disappointing- felt that once we were in the door that level of communication dropped. Administrative staff had poor communication and follow through. When my mother passed and we were trying to wrap up the contract and get a check on the credit her account had, we'd have to call and email multiple times. Phone calls were not returned, emails were unanswered. Housekeeping was consistent and the facility was well stocked. The facility was visually appealing and looked clean and well kept. Move in process: staff members readily available and attentive to answer questions and sign contract. Post contract signing there isn't a dedicated person or department to go to with questions. When we reached out to the employees who worked with us when we initially sign up, emails and phone calls were unanswered. Meals were good and accommodated varying nutritional/dietary needs. Alternative meals available if residents could not or did not like a menu item. An improvement to suggest would be to communicate with families in a timely manner and have a contact point person post initial registration.

Every time I come to visit my brother I am amazed on how kind and friendly everyone is. I was telling my brother I would love to move here HAHA, maybe one day. This place is awesome.

The value for cost - costly (but appreciate not worrying about my Father in Law). We would give the friendliness of the staff a 5 plus! What we like the most about the community is the safety and quality of care are appreciated. Not happy about new owner and taking away the assisted living program. Dad is 98 and we picked Mission Commons for if he did need help as an older resident. Also Dad loves playing pool - might be taking that away ( new owner).