31 Independent Living near Facilities Arlight, CA. Page 2

I was looking for a place for Dad when he started to need more care with ADLs and becoming more confused. And also looking for a higher standard of professionalism. Dad feels cared for and loved at the memory care unit at the Oaks. In his last residence Dad did not participate in the activities and was isolated in his room. He is starting to come out and join some of the activities now and become more social. The on-site therapy group is really doing a great job and Dad is safer on his walker now and getting in and out of the car and chairs more safely. I really like the communication system. When they know I’m coming to take Dad somewhere they take care to make sure he is ready to go. Raquel, the director, does a real good job. She is available to talk to me about Dad and really helpful. The staff appear well-trained and all are genuinely loving toward my Dad and others. They invite family to celebrations and special fun activities. I highly recommend the Oaks at Nipomo.

The employees are very friendly and caring to be good. I don't see too many activities and I've seen multiple patients wandering around with no shoes. There were other patients sitting in their own urine while eating lunch. We did tell an employee, but they didn't do anything. I'm not sure if he gets more care because we show up. Overall its a nice community but the activities and potentially the care could be improved.

We are not able to rate the activities, the meals and dining service as well as the overall value for cost because we are not the residents living there. However, we found the place bright cheerful and well organized. Everyone was friendly.