68 Independent Living near Facilities Miami, AZ. Page 2

My father used to live in independent living for three months with his dog before finally transferring at [removed]. I simply cannot say enough good things about this location. It's a sophisticated, lovely location with exquisitely tasteful apartments. The entire team is outstanding! The chef is excellent. The locals have all embraced my father and made him feel incredibly welcome. It is wonderful to have people around him who are aware of his speech difficulties and make an effort to include and converse with him. The staff and residents are greatly appreciated!

Copper Village is an AMAZING facility! I can't praise it enough. My mom had Alzheimer's and lived here for the last year of her life. She was in Cottage 4, where the women were still active, but close to end stage. The caregivers are absolutely THE BEST! They TRULY CARE about the residents, and make every person feel loved & taken care of. And RESPECTED. On my first visit, I sat back, out of view, to observe. What I saw was so beautiful that I cried. A women kept getting up without her walker. The caregiver came over & asked her to please sit down. This happened 5 times. The woman became angry & yelled, "WHY SHOULD I SIT DOWN?" The caregiver took her arm & softly said, "Because I love you!" The woman calmly sat down, with a smile. The ladies always had their hair brushed & clean clothes. The cottages are open with very nice grounds for walks & visiting. The rooms are all personalized by family, so it feels like home. Locked gates around grounds for security. Caregivers were always there to help me. They are still a part of my family. They helped make mom happy in the last year of her life. And, I can't thank them enough!

It's excellent here. The staff are very concerned, very amicable, and very easy to deal with. Communication here definitely has a lack, and they don't seem to communicate well with each other. If you tell one that you need something and it's not their responsibility, it doesn't seem to get done until you find the right person. The food is very well done here. It's very tasty. The only complaint I have is they don't serve any kind of condiments - salt, pepper, mustard, ketchup, etc. You do have to ask for those. They keep the place very clean. It's an older building, and you hear a lot of wind noise whistling in the windows. But Arizona is a bad place for windows with the heat. My apartment is pretty nice, very comfortable. Because the facility is much older, it's a little worn. Bu they do a good job of trying to keep things fixed and up-to-date.