Top Home Care Agencies in Cooper, SC Page 2

We chose Comfort Keepers because it was recommended to me by someone that I work with. The only complain I would have is that there seems a lack of communication between the staff members that answer the phone. But they have been very helpful and follow any instructions I leave for them. I am very pleased with them and would recommend them to anyone.

A few blimps, but nothing major. Liked the fact that they were able to find someone when needed. I guess what I liked the least was cost.

My communication with the schedulers has been excellent, with a few glitches that were quickly corrected. When selecting a company, I would ask how caretakers are vetted and compensated to gain an idea of the kinds of candidates they attract. Although 1 or 2 of the caretakers, the younger ones, did not work out for us-too much time on their phones, not enough personal engagement with my husband who is the patient- most have been friendly, helpful and cooperative. Several are excellent in every way, and have become regulars. Home health care is very expensive, much more than assisted living, and is not covered by Medicare, except for actual medical services, but Right at Home assures me they will provide a statement outlining the tax deductions allowable. If you can afford it, home health care is far preferable to an assisted living facility. These are understaffed and poorly regulated and patients' experiences in most of them, according to published reports, is not what anyone would want for a loved one. Overall, ROH has been a godsend for my husband and for me. They are a national franchise. I would recommend them in the Charleston, SC area and hopefully elsewhere.