Aura Home Care and Concierge, LLC

Good care , accommodated our timing...we used the respite care for watching mom while we traveled. Also, mom said the caregivers were very nice

My mom is a current client of Aura. She was adement that she really does not need any Private+home, in-home senior care. She is neither disabled nor suffers from Alzheimer’s or any type of dementia. But Aura is a different kind of eldercare resource, even without any hospital discharge or long term need for elder care. Of all of Aura’s caregivers, who are all trained to support seniors and implement any individualized plan for the elderly, my Mother loves her particular caregiver, [name removed] Weekly, [name removed] brings a different type of “assisted living;” they go together to the shops, the pharmacy, the vet. Wherever mom feels like she needs to go. There may come a day when mom may need to be hospitalized, but I know Aura will continue to ensure Quality of care; and upon discharge, I know [name removed] will be there to drive my mom home with us.

My mother and father are aging and I worry about their quality of life in the long term; each year they slowly become more disabled, remaining in-home more often, and perhaps in need of some type of assisted living with trained support, especially in case of Alzheimer’s or dementia onset. Mom and Dad do not yet need comprehensive senior care, but Aura is a tremendous eldercare resource – for seniors, caregivers, and family members. When my dad had a stroke two years ago, he was still hospitalized when Aura stepped in with an individualized plan for the elderly and designed it to fit my father’s specific elder care need. A hospital discharge is not always easy, especially if we do not have a “plan” for a parent waiting. But Aura was there for me and my dad and were standing by – literally – upon his discharge to ensure his safe transportation and transition. I would recommend Aura, whether your loved one needs hospital care, assisted living care, or wants to remain in their own Private

The staff have been extremely helpful and responsive whenever I have reached out to them with any questions or concerns. Overall the scheduling has been great and caregivers are always on time. They really bent over backwards to make sure it all worked out for us. I would absolutely recommend their services to others.

the caregivers we've had experience with were great and they really care. my loved one doesn't have a lot of needs, so right now they are providing minor services like maintaining her safety/ keeping her from falling, assistance with dressing, and preparing meals sometimes. I haven't had much interaction with the office staff, but the ones who came out in the beginning were very pleasant. I would rate them a 4/5 even though I haven't had much experience with them. I feel comfortable with them coming into my home. the primary caregiver from the beginning is the same one who's there all the time. we did not have to go through multiple people in order to form that initial connection. when my primary one was out sick they made sure that a substitute came in her place. overall, I would recommend this agency to others.

I would tell others that we had a good experience. I would recommend Aura Home Care to others for their loved ones. They were there to assist with the care of my loved one after leaving the hospital while the family was at work. The office staff were very good at working with the family on bills, schedules, and more.