For services offered
I had used this service for in home care for my husband. The staff from this service was very good. We liked that they were helpful in getting us, someone. The caretaker that we had was nice, but they had forgotten do things that were required at the grocery store. We are not longer needed in home care. We would suggest that families make sure that the caretakers know that there is the thing that is required for the position for someone needing good in-home care for a loved one.... Read more
Comfort Keepers of Myrtle Beach, SC in Myrtle Beach, South Carolina is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
5.0
(1 review)5.0
(1 review)Home Instead Senior Care of West Portland/Lake Oswego offers cost effective, high-quality in- home care services such as companionship/home helper, personal care, dementia services and medication administration. We can provide transportation to and from doctor’s appointments, home from the...
3.8
3.9
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3.9
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3.9
We have been using this agency for about 3 months and we like our caregiver very much. She is very reliable, we are very comfortable with the care she is providing to our mother, she is caring and professional. The management has been slow at their end as far as the billing and a few other issues on.
3.5
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I had used this service for in home care for my husband. The staff from this service was very good. We liked that they were helpful in getting us, someone. The caretaker that we had was nice, but they had forgotten do things that were required at the grocery store. We are not longer needed in home care. We would suggest that families make sure that the caretakers know that there is the thing that is required for the position for someone needing good in-home care for a loved one.
5
5
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5
Comfort Keepers has been communicating well with me in reference to the care for my husband. The caregiver that comes in and helps me sometimes goes grocery shopping for me. She makes sure that my husband gets social interaction daily. I really feel like he is safe. I am able to run errands without having to worry about his care needs.
4.5
4.5
4.5
4.5
4.5
The scheduling was inadequate. Caregivers would not show up when they were supposed to. Some would only sit downstairs and watch TV. They would not take me to the store or do some of the cooking which is some of the reasons I used them. They sent someone out when I did not ask. When I said something about this they told me I was wrong and they do not make mistakes.
2
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2
Response from Comfort Keepers of Myrtle Beach, SC
July 5, 2016Hello Anonymous, This is certainly not characteristic of the services we offer and provide. We apologize for any inconvenience you may have experienced. If you would be so kind to offer your name and phone number we would more than happy to investigate this situation, rectify your concerns and get back to you in a timely manner.
We chose Comfort Keepers because it was recommended to me by someone that I work with. The only complain I would have is that there seems a lack of communication between the staff members that answer the phone. But they have been very helpful and follow any instructions I leave for them. I am very pleased with them and would recommend them to anyone.
Response from Comfort Keepers of Myrtle Beach, SC
February 11, 2016Thanks so much for letting us know your concerns. We have addressed these issues and now we have protocols that prevent the lack of communication. We appreciate you making us aware so that we may better serve you and your loved ones.
they are great! mom is very happy with the girl that comes twice a week-thanks for your help!
Response from Comfort Keepers of Myrtle Beach, SC
February 11, 2016So glad mom is happy. Please do not hesitate to contact us if there is anything else we can do to make mom's experience even better!
Call (843) 249-9200 to reach Comfort Keepers of Myrtle Beach, SC.
To reach Comfort Keepers of Myrtle Beach, SC call: (843) 249-9200
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.