Top Home Care Agencies in Aiken County, SC Page 2

This didn't end up being exactly what we needed, but the agency was good. People showed up when they were supposed to and we didn't have any complaints, for the most part. It just wasn't for us.

I would tell them that overall it was a good experience but it took some adjustments. The 1st young lady that was assigned to us was very nice, but needed my direction re: what to do and when. We had a substitute one day who was not trained at all and pretty much just sat in a chair the whole time. After speaking with manager, we were assigned a wonderful young woman, who had experience and training and we were so pleased from that time on. I was able to trust her with my mom which was a big deal!! I think the 1st person just needed more training. The sub should not be in this line of work. Our eventual person, [name removed], was a God-send. Like any of the agencies, I am sure getting employees is difficult and training takes time. Overall, we were happy with SH. They responded to our concerns and worked with us to provide what we needed.

Grandma Joan's provided me with a very easy to use platform to find and employ a live-in caregiver for my 104-year-old dad. All the administrative details which would have been very hard for me to find out and deal with were included in the step-by-step guidance provided. On one hand the service is pricey but on the other, not easy to find a comprehensive package that would have resulted in such a trustworthy arrangement, which was the overarching criterion. California has stricter rules about payment to caregivers than other states so cost is simply higher but given that as an unavoidable feature, this was still a more viable set up than I could otherwise find. All in all, I am very glad that I was referred to David and his service which has so far had a good outcome.