For services offered
Hands and Hearts Home Care services Columbia, South Carolina, and the surrounding area by providing industry-leading home care with the highest standards and ethics. Caregivers at Hands and Hearts Home Care understand how difficult it can be to find the right care provider — someone with the expertise, training, and compassion to support your family at home. All professionals undergo thorough background checks and a detailed screening process, and they continually build their skills through education and training.
Hands and Hearts happily serves senior clients and provides specialized care for Alzheimer’s and other types of dementia, along with cancer patient care, autism care, and non-medical care. During the consultation, staff will evaluate your loved one’s needs and collaborate with family and friends to create a one-of-a-kind care plan. Hands and Hearts Home Care values transparency and will patiently educate loved ones throughout the process. Whether it’s helping with bathing, completing household chores, preparing meals, walking the dog, or arriving safely and on time to appointments, caregivers are ready to help with around the clock assistance.
Everything You Need to Know About the Cost of Memory Care
Total monthly costs depend on the type of care provided and number of hours per month.
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They were a great company. Paying too much for level of care required. Cleanliness rated a 3 because the caregiver would often leave food stuck on pots, pans, forks, etc. Great energy though from all staff. If they weren't so expensive, we would continue to use them.
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Owners very helpful with insurance billing and the caregivers have been very consistent. We have only had 2 in the entire time she has been with them. I highly recommend Hands and Hearts Home Care Services to others looking!
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[name removed] was very friendly but sometimes spent too much time chatting.
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The agency is not very good at communicating with clients about staff absences or other changes. Some staff are clearly very poorly trained and lack any knowledge of how to do their job. Others are outstanding. But you don't know who is going to show up.
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We use home care services for my loved one through Hands and Hearts Home Care and they have been great. Everyone is very friendly and helpful. Based on our experience, I would recommend Hands and Hearts Home Care to others.
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The staff communication has been excellent. Their desire to place compatible care givers really helped my mom, who was resistant to any outside care, to be more comfortable and receptive. It has made letting mom stay in her own home less stressful for us.
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Each category will receive a 5 except cleanliness because I clean up unless H&H caregivers are washing dishes. Their caregivers are very nice, office works diligently to meet my schedule and mom enjoys her caregivers. I wish I could afford more of their time.
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My folks have allowed [name removed] to prep any meals, nor take the any place. Their choices, no issue with [name removed] . Given the limited scope of how they are using her time, 1 day is sufficient. We would recommend this community to other families based on the experience we have had so far.
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I'm very happy with the care my mom and brother are receiving. The caregiver goes above and beyond when it comes to taking care of them. Hands and heart provide nothing but the best care and caregivers to their customers.
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This is a good service to have if you want to keep your parent in home. The workers that they have sent have been very friendly and respectful and easy to get along with. I would recommend this to anyone needing in home care.
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I am happy with the services that my mom is receiving here. They have given me a great caretaker who comes and helps my mom with personal needs. It is nice to know that she helps with some of the cleaning and cooking. She is a good companion for my mom and very trust reliable. I highly suggest this services at home for anyone wanted great help.
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I am happy with this service. The care taker is doing cooking and cleaning. A lot of the household responsibilities for both of my parents.I was happy with the way that they allowed me to communicate on a daily basis. The caretakers stay in contact with me each day and with each shift. The way they treat my parents is outstanding. [Removed] was great! I do recommend this service for others
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This was the first time that we had to have people come into our home and it will be the last. Hands and Hearts is a horrible place. They messed up my billing 3 times and still has not got it right. Also the lady's that came in stole money, laptops, and credit cards form us. When they did stay they took 3 hour lunch breaks then would come back and just sit around the house. I would not recommend them to anyone.
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The caregivers that have come to my home to assist my grandfather have been wonderful, caring people Making sure he not only has the food he needs but being a companion, talking watching football with him. He is really enjoying their company. They are also doing light housework which helps me. Can't thank them enough
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Everything has gone very well with Hands and Hearts. They were very helpful getting everything set up. The caregivers have all been very friendly and helpful. I've been using the service for a few months now and I am completely satisfied.
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I've had a good experience with Hands and Hearts. The caregivers have done a good job taking care of my loved one, and the office staff in particular have been exceptionally friendly and helpful. The owner actually pursued us, she came to visit to make sure their service would be a good fit.
Like Kelly [Removed] very well. Dad likes her too.
Call (803) 926-1669 to reach Hands and Hearts Home Care - West Columbia, SC.
To reach Hands and Hearts Home Care - West Columbia, SC call: (803) 926-1669
4.0
(3 reviews)The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.