Top Home Care Agencies in Alton, NC Page 5

Our loved one has passed away recently, but what we liked the most about the Wisdom Senior Care, NC were the staff. The staff members were amazing and made her time home amazing, comfortable and at peace. I would refer anyone to Wisdom Senior Care, NC based on the experience we had with them.

They make sure they have quality personnel. They have made me be able to do the things I need to do. They are prompt and they will let you know if there is something wrong. I have talked to the office and if somebody needs to fill in for our private caregiver, they are able to find people. The caregivers take good care of the client.

I would tell them that overall it was a good experience but it took some adjustments. The 1st young lady that was assigned to us was very nice, but needed my direction re: what to do and when. We had a substitute one day who was not trained at all and pretty much just sat in a chair the whole time. After speaking with manager, we were assigned a wonderful young woman, who had experience and training and we were so pleased from that time on. I was able to trust her with my mom which was a big deal!! I think the 1st person just needed more training. The sub should not be in this line of work. Our eventual person, [name removed], was a God-send. Like any of the agencies, I am sure getting employees is difficult and training takes time. Overall, we were happy with SH. They responded to our concerns and worked with us to provide what we needed.