Woodside Senior Living

I walked into woodside for valentine's Day the tables were set with cloth heart shaped napkins and roses were placed at every place setting. The meal was amazing steak, shrimp with grits and for dessert we had strawberries dipped in chocolate with cheesecake. There was a gentlemen playing the piano. All the managers were helping pass out the meal. Everyone had a great time and I can't wait for the next event.

We had negative interactions with the staff in the first couple of weeks, even after the assessment they still had no idea how much care our loved one needed. The staff and administration need to improve on their internal communication with one another.

Caring, friendly staff took care of my mother during the December through March covid season. They got the vaccines. Without covid restrictions for visitors (from the state) it would have been completely wonderful.

They. We're wonderful and helpful

I put my 101 year old mom here a year ago when she needed assisted living. I wish I had not. The place is dirty. Apartments are not cleaned regularly. Dust was deep in her room until today when I spent over an hour cleaning her bathroom, dusting everywhere, and vacuuming. We are paying for this service. The staff has changed several times while she has been here. We were told there would always be an RN or an LPN on duty but that is not true. Today is Sat of the Labor Day weekend and there is no one of authority on duty. I have contacted the State Ombudsman who was already aware of the problems here. Don't bring you parent here until there is a big change.

I toured Brookdale Woodside while looking for a community for my mother-in-law, but we found that it did not meet our needs. They only have memory care there, and it seemed to me that it was for people who can’t come around, those that have advanced needs, and I didn’t think she would want to live there. She wanted to feel independent. We wanted the same; we didn’t want her to feel like a prisoner there, so we chose to move her elsewhere.

I have to say that I am very happy with everything this community has done for my mother. She has acclimated very well into her new living environment and has really made her self right at home. The food they server is wonderful. She attends all three meals a day and really enjoys her dinning experience. They also offer a great activity program including bingo, crafts, and movie theater field trips. I have had a pleasant experience and would defiantly recommend this place.

Lovely place. Met by the Sales and Marketing Manager on a Saturday. Small enough to be able to get to know most other residents. Great menu. Best of all the 1 bedroom is roomy enough to feel comfortable. Staffing is dependent on needs of residents, not the number of residents. That is a really good thing.

I found out about Brookdale Springfield, Woodside, from A Place For Mom. I would NOT put my mom, anywhere I would not want to be. My mom has lived with me, for seven years, and is 93 yrs. old. Because of my health I needed to find, an assisted living for her. I was very impressed with the staff at Woodside. All of them are professional and CARING. Sometimes, they are short staffed, during dinner time. My mother is engaging into the lifestyle, and doing many activities, and looks forward each day, to visit with her friends, during her meals. She is happy, and doing better than I expected, which is a real comfort to me.

The staff members working at the Brookdale Springfield Woodside are all very friendly and helpful and very nice. However, they do need to improve on the competency and the expertise of the care givers.

On care services, I am getting too many phone calls. I'm getting a little tired of it. They seem to be going through growing pains. I know they're trying to get coordinated. I get medicines for my mom and I will drop it off and then the next morning will get a phone call saying they need her medicine. Their communication is off internally. Their staff is very helpful and very nice and nice to my mom.