Windsor Ridge

Dining is not up to standard; the meal quality drags the overall rating down. The staff is friendly and helpful. There are good activities, and good care. The cleanliness perhaps could be a bit better, overall it's a good value. The staff is attentive, helpful and friendly to residents and family. Always willing to answer questions and work with family when issues arise.

They are so supportive here and so very nice. [name removed] has been in two different places before this one and this is the best one he has been in yet. They have a lot of activities and the best food because they allow you to get what you want if you don’t like what’s on the menu. I recommend this place to anyone who is looking for a good place to be.

It was a very positive experience. Facility was clean. Staff was very friendly. Director was vey thorough. Having dad there for a two week respite stay gave us piece of mind while we got away for a cruise. We plan to use Windsor Ridge again this fall for a little get away. If his needs dictate further assistance than my husband and I provide day to day Windor Ridge would be at the top of my list for him. It is also convenient to his health care providers which is another plus.

When Windsor Ridge changed ownership shortly after my stepdad moved there it has not been a great experience. His biggest complaint is the food. He says they have cut back with the choices that they use to offer and that the food is not very good sometimes. My complaint is that they said they offered housekeeping, and I usually have to ask them to vacuum his room and clean the bathroom and that rarely happens. I change his sheets and do his laundry myself, but as soon as IN SPIRIT ( I believe that's the name) took over I feel like everything has went downhill. They seem to be short on help is what my stepdad says. I would move him if he wasn't 88 years old to another facility but then again I told him we may have the same problems. They're nice and do seem to help with medical situations.

We picked this community because they could get my father In quickly.... I would recommend to other families.

We selected Windsor Ridge over others that we saw because the level of care they offered was necessary. We also chose this location to due proximity and our experience meeting with their team. The staff have been quite responsive and helpful whenever we have needed anything.

We have not had a meal their ourselves but our loved one seems to be really happy with the meals and dining experience. The activities were limited there for awhile but they seem to be increasing them more and more each day. It is a lot of money, it is expensive but it is worth it to give us that peace of mind. Based on our experience so far with Windsor Gardens we would definitely recommend this community to other families.

The staff do a good job and try to help. They're really attentive any time I call. Even if it was the middle of the night, they always answer the phone. The facility is pretty nice. The food is pretty good, but could use some more options, especially less chicken. But they do try to work with the residents to get them what they like.

Windsor is a wonderful place! It has such a family feel. It is a super nice facility and always very clean.

Prior to my mother moving into this community, she had friends that already lived here which makes a difference in trying to getting adjusted. Mom is very happy here she really likes it. She is doing the activities they offer and making other friends. The staff is very helpful and nice very knowledgeable about filling out insurance paperwork. Mom seems to be liking the food. The location is perfect it's very close to me.