Westmont of Milpitas

Person was wonderful she worked very hard to help me deal with medical issues. I would highly recommend the Westmont to my friends and family.

[name removed] was great, made easy process staff always very welcoming and friendly.

Westmont exceeded my expectational. The staff is very professional and friendly, facility are well kept. Food was very appealing and tasting.

I knew from the moment I walked into this wonderful community that I had found my new home. I have only positive things to say about Westmont of San Jose! The care staff and everyone here is so friendly and warm, they say hello to me each morning and ask about my day. They are very attentive to all my needs. I would give them a 15 out of 10!

I fell in love with the Westmont Milpitas when I first came and did the tour. All the staff are friendly and helpful. Everything was explained to us until we understood. Five star all over!

The facility, Westmont- San Jose is super amazing. All the staff are very efficient and extremely helpful. I love how clean the facility. The room is beautiful! I can go on and on how pleased we are with everything!

Today is Friday [date removed]. My experience is the best being here at Westmont of Milpitas.

Love the staff. The sales Director is amazing!

Westmont in Milpitas is a beautiful place! It's clean friendly and well organized! I met the sale Director she guided me though it all and made everything smooth for me. ( all within a week) I am very thankful and grateful.

Westmont has the best services and price. We are very pleased with the personal service and friendly staff here.

Most every employee was friendly especially the caregivers. Meals would be better longer hours or all day. Physical therapist left just after moved in & not replaced, more recreational activities needed or more than once a week for activity, veteran groups, cocktail hours daily. Group for depression & illnesses. Housecleaning scheduled weekly & including cleaning bed linens& making beds. The cost is outrageous, but nice size apartment. Ice maker would be appreciated in frig. Educational meetings, more rummiekube game time,

They have had a major problem finding a chef that will stay on the job Every staff person that was there two years ago has changed. So many have quit to go to another facility that pays more. Biggest plus for us is having a washer and dryer in each resident's room.

Communication with administrative staff is abysmal. They do not return phone calls or emails. They have difficulty keeping staff. But the facility is clean and well kept. The service staff and the front desk staff are fantastic. The recommendation for pine park medical was not beneficial to my parents' health. But, the medical response staff is terrific. They've had a difficult time keeping g a chef, the dining rules are somewhat confusing, and the food is often only mediocre. They have few activities focused for men, and very few for those who are visually impaired. But they are constantly trying to improve. My parents have been happy here. There are some concerns about assisted living pricing and services, but overall it's been a positive experience

The care staff really does care and tries but the lack of good, supportive management works against their efforts.

I can whole hardily recommend this place. Great food, wonderful, friendly staff, gym is fine. I'm glad I'm at Westmont.

It's a beautiful facility and good value compared to other places by far. Administration needs help. Very high turnover in kitchen and administration. Help leads to inconsistencies. When my aunt had a stroke She had to be reassessed by many who disagreed And it ended up costing an additional [fee removed] a month in care by the facility which we felt was ridiculous. But for a healthy adult, it's an excellent place Administration was the biggest headache so far. We are still dealing with her trying to get back home from the nursing home after her stroke. Still I would recommend this place. Just be understanding of high. Much assisted care will cost as one progresses or has any healthcare crises. Good location. Staff are very friendly and attentive and responsive except for administration when you have serious health needs and considerations or changes. Very high turnover in kitchen staff meant sometimes there are no servers and no consistency in the menu and elderly people become very attached as we all do to their favorites on the menu.

They finally got a transportation person. He's very nice. They are very friendly. The food is still luncheon dinner leave something to be desired. They raised our rates by 8% and didn't give a anything back for all the transportation that we provided on our own, I would definitely say that they Are not as good as they claim.The activities are pretty good and we have a new activity Director, who is very nice.The value for cost is not as much as what they ask, and they should prorate because of the lack of transportation person until recently.

I would give all a 5 for Westmont of Milpitas . Unfortunately, my father passed away last July. The staff and the other people living there. They really looked out for my dad.

We have been very disappointed in this facility. There is no transportation available which has caused a lot of problems. The food is inedible and both my parents have lost a lot of weight. A care giver hit my father but was not fired. I would move them out but it would be a very difficult task.

I'd say it is a pleasant place with good food and nice people. However, they have holes in their services due to short staffing. Also they have a dryer stacked on the washer that is too high for 90 percent of the people to use.All that said, everyone I talked to are happy their.