Atria Sunnyvale

My mom was there for a 30 day respite stay. She said the staff was wonderful and very nice, quick to respond to any needs or questions she had. Management was also very responsive to any questions I had about her stay. She said the food was very good. If or when the time comes she can’t live in her house alone,she said she would definitely go back to Atria.

I would say they are very kind and helpful at Sunnyvale. There's small enough that the personal touches make visiting Mom and her time there as happy as it can be. It's like a family and I appreciate that very much. I see Mom every other day and the staff all knows me by my name

The studio my family member was in at the time was only $[removed] a month. This was a big value for the Bay area. We really appreciated that.

I would give Atria a 5 in all areas especially from our experience in Life Guidance (memory care). The care staff are amazing and have been consistent since my mom arrived. They know how to handle all the different personalities and degrees of memory loss, treating all residents with patience, kindness and love. The activities help keep my mom active and engaged.

Atria life guidance is a good place for Alzheimers residents. The staffis very patient and compassionate. The only reason why I didn't give 5 stars is the shortage of staff. Sometimes there is only one caregiver in the unit. I like the rooms and I love the garden.

Our biggest issue is that atria will not employ a bag from a catheter. All other facilities will do this. If my dad gets another one then we might need to move. Even the Atria in [state removed] will do this My father likes intellectually challenging discussions. They have very few speakers come in and the ones that come in are pretty basic.

Value for cost is a 5 as far as I know. We didn't price it out with any other facility. I'm hoping to book mom again for a month in April-May timeframe. Just uncertain how far in advance I should be calling to make the reservation.

I knew right away, this was the place for Dad based on the warm interactions I saw between the residents and the staff. Areas for improvement: More of a variety on the food menu. Happy hour a little later in the day. Activities where residents can get to know each other better. Icebreaker etc. I would 100% recommend Atria Sunnyvale to others!

The staff is very helpful, but they can do better at 'onboarding' . My dad thinks that food is good, nice size portions. He enjoys the outdoors space. He wishes that there were more lectures and educational activities. I would recommend Atria Sunnyvale to other families looking.

The staff is phenomenal. They are very caring and knowledgeable in dealing with individuals with memory challenges. And they seem to love what they're doing. Atria Sunnyvale is a good value compared to other placed I checked out. And it has been a wonderful move for us and peace of mind for our family having my mom there.

It was a great experience all around

Because my loved one has dementia, the challenge has been staff being accessible for family to talk to. You have to go through the front desk, they do not have direct lines. It was not clear who I talk to about what. The onboarding experience I felt that they dropped the ball. There was a lot of hand holding until we signed the contract. Then when we moved in, we were kind of left on our own. There were things we expected that did not happen. I felt like we had to ask a lot of questions and figure things out on our own. I looked at many different places and am happy with Atria Sunnyvale. It has a smaller footprint. She loves the location of her room, it is ideal. It is smaller and not overwhelming and easy to navigate. My loved one says she loves her room, the staff, and the food. She is very happy here. The executive director is a very kind person and really loves what he does. Their maintenance person assembled all of my loved ones furniture and we really appreciated that, we did not even have to ask.

My aunt thought the facility was overall just fine. She was often bothered because she felt like she had to really ask often to have help with her shower and therapy didn't happen. The facility itself was lovely, the food excellent and the staff friendly. My mother was in two different Atria facilities and I have nothing but praise for them.

Atria Sunnyvale has been amazing. It was an excellent choice. When we had many to chose from, they met all of our needs. They are friendly and professional. The facility is very top notch. And my loved one has no complaints.

Living at Atria has been a joy. The staff call you by your first name, the med techs are quicks to answer your health questions. The exec director always has his door open so if you have a concern, start by talking to him. Atria offers plenty of activities. [name removed] always gives me my meds on time everyday and she seems happy

Overall rating is a 3 because of good and staff shortages. Very efficient - remembers things - always looks lovely. She makes the folks laugh and happy. Always on time - I trust her and like her so much! She (keeps her word) hard worker.

med tech [name removed] is highly trained and quite exceptional care, she is pleasant to work with. [name removed] is a fine house keeper and makes everything clean and settled. She does a fine job of keeping the rooms neat

very nice, always on time