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5 for every category! We couldn't be more satisfied. My sister is doing fantastic which has been a blessing to us and her. Everyone had commented on her new attitude and how happy she is. She has made many new friends and enjoys the many activities. In fact it is hard to reach her during the day because she is out enjoying herself. Her family out of state have commented and have thanked us for making their mom so happy and in a safe friendly place. We are all so grateful and happy she is so happy. Thank you to all who have made Westgate the place you want your loved ones to be!!... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.5
Review Score
Review Score
36 reviews9.5
Out of 10
5 star
64%
4 star
25%
3 star
9%
2 star
3%
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A Place for Mom has scored Westgate Village with 9.5 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Westgate Village has 36 reviews with an average "overall experience" of 4.5 out of 5.
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5 for every category! We couldn't be more satisfied. My sister is doing fantastic which has been a blessing to us and her. Everyone had commented on her new attitude and how happy she is. She has made many new friends and enjoys the many activities. In fact it is hard to reach her during the day because she is out enjoying herself. Her family out of state have commented and have thanked us for making their mom so happy and in a safe friendly place. We are all so grateful and happy she is so happy. Thank you to all who have made Westgate the place you want your loved ones to be!!
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The residents there are very friendly. I wish that there were not so many gravys and sauces all over the food. They need more activities that appeal to everyone.
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Staff is really great. They do try to help you with what ever you need they have gone out of they way to help my sister get to her med appointment when I can't take her. They serve it's seem a lot of pork , but they do offer other things but she forgot to ask for something else and being jewish we don't eat pork
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A warm and welcoming community and the staff is amazing! My sister and I are enjoying this place; we are HOME! And finally we are at a place where DoorDash and Amazon can find us for deliveries, LOL!
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No data collected
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We chose Westgate Village because it was newer, didn't smell like cigarettes, had a patio off of Mom's apartment, and amenities in the apartment such as a full-size fridge, an oven and a stove, a dishwasher, and a stacked washer/dryer. For activities, they have so few residents that ever participate, that some activities never get to occur. The activities are available, just not all happening.
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Westgate Village is a great place for Mom. She immediately made friends. The grounds are comfortable. They are definitely involved in every aspect of the residents life. My Mom absolutely loves it there. They have always been completely upfront and honest with us. We have mostly worked with [name removed], The Manager. A couple of times the Assistant Manager has worked with is. He is just as friendly and helpful. Cant say anything bad about the place.
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My sister loves it at Westgate! She did not want to move at all. She is so happy there, she has made friends, she is enjoying the many activities. We have seen such a difference, she is happy and that is worth everything. She is safe and very happy!!
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My Mom tells me every time I visit her how much she loves her new home at Westgate. ?? She has everything she needs and quickly made friends with her lovely neighbors. The swim classes are her favorite activity but Mom is also enjoying card games and arts/crafts. One of our biggest challenges has been getting her to church so she especially appreciates the weekly Catholic celebrations. A big thank you to A Place for Mom and the Westgate staff!
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I was happy in some ways, like value. The food got progressively worse in the time I lived there, both in quality and quantity. What Sent me out the door was a snotty waitress. I'd had enough of her
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Response from Westgate Village
May 30, 2024Thank you for sharing your feedback. The General Manager is available to discuss your concerns further. Feel free to email me at CustomerService@AtriaSeniorLiving.com if you would like to be put in touch.
All above has been a great experience for our loved one, even though they are independent whenever I need anything I can trust it will get done. Friendly always that's most important. The tenant are happy and so is my Uncle
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What our family likes the most about the Holiday Westgate Village community is the staff. The staff members there have been great so far. The other residents that are living there have also been great and are very helpful. We would recommend this community to other families who are looking for a place for their loved ones.
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I think Holiday Westgate Village is a nice place to live. The rooms are nice and spacious. And the staff will do anything and everything to make you comfortable.
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Response from Westgate Village
July 10, 2023We are thrilled to have you as part of the Holiday by Atria family! Thank you for sharing your kind words with us. It means the world to us and to our team!
I am pleased with the Holiday Westgate place. The food is good and all the residents are friendly and management are nice and helpful. We are happy.
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Very friendly people, both staff (mostly) and residents. Clean and quiet community. Meals are adequate but not very appetizing.
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It was more geared to independent living and it wasn't a fit for my loved ones.
I really liked this community but my mother needed extra care. I would have gone here but things changes they also had a lot of amenities.
The meals and dining service overall is pretty good but they are struggling with staff so sometimes there is some inconsistency. They do have a lot of activities going on here and the value for cost in my opinion is worth it.
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No data collected
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I have contacted at minimum 30 independent living facilities and visited 5, and Westgate Village is beyond a 5 star residence for Mom. My first point of contact with was with [name removed] and her compassion and follow up always came from her heart and never a hard sell. My Mom calls [name removed] her “Guardian “Angel”. [name removed] also made this transition for Mom an exciting time and was able to help Mom navigate and explore all options at Westgate Village. From the bottom of our hearts, many thanks to [name removed] and [name removed]! Westgate Village’s facility and finishes from entry and through the apartment were by far the best!
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They appear to have great activities however, I have not been able to participate yet. All of the residents invite you to come and join them. You get a lot of stuff that other communities don't offer but it is expensive.
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No data collected
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3.5
See what the neighborhood has to offer and what’s nearby:
Westgate Village offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Westgate Village 9.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (623) 322-6005 to reach a resident at Westgate Village.
To reach a resident at Westgate Village call: (623) 322-6005
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.