Wellington Manor Jackson

Wellington Manor has been very good for my mom. The staff is polite, attentive and caring. When my mom has an issue and needs help, someone comes to her aid in a timely manner. The staff is wonderful. The facility is clean and organized. I would highly recommend Wellington Manor.

Mom is looked after and well fed. It’s not the same as having her at home, but it works well. My only complaints are about cosmetic things. They don’t make suggestions about clothes options so she is often mismatched. They are not careful about returning laundered items to the correct owner, so she’s missing clothes and has several pieces that are not hers. They supervise her showers but don’t ensure her hair is properly washed or rinsed—so it looks a mess most days. However, I don’t worry about her happiness. She’s very happy with her new friends. Her health has improved from the interactions with others. It seems like she believes she works there. I pick my battles, but I do wish they cared for her personal hygiene and care like I did. It’s a good choice and value for the area.

I visited my brother in late March at American House and was pleasantly pleased at the beautiful surroundings and how nice the staff was. Most of all, my brother was very happy. For all of us this was the most important because this was the first time he would be semi-confined to one area. It has worked very well for him and I highly recommend this place. Thank you.

My dad was very pleased. As long as the company remains the same I'll definitely tell friends and family that this is a good place to look into for loved ones. Very nice and clean and great employees. The cleanliness and friendly atmosphere and staff, my dad just passed away a couple of weeks ago and he enjoyed his stay and that's saying a lot.

Like the care giver and nurses the best. Food the least. Great and would recommend American House. In fact I have already recommend it.

I liked it much better after visiting another place. I've already given info and a couple recently moved in on my reference. I love it here.

I would recommend American House Jackson to others. Everyone is caring and friendly. Dad loves the meals. They have addressed any concerns that I have had.

The staff has been wonderful. The move in process was a very easy process. My only suggestion would be to have more activities and things for the residents to do everyday. I would recommend American House Jackson for Memory Care, since that is the only part that we have experienced.

What we like the most about the American House Jackson community is the personal touch the staff members give to the residents as well as their families. Based on the experience we have had so far, we would absolutely recommend this community to other families.

Overall experience, the cleanliness of the community, friendliness of the staff, the quality of care and the activities definitely get a 5 out of 5. All staff are very nice and go above and beyond . My mother especially loves the activities. Her only complaint occasionally the food which is why we rated that a 4 out of 5. When it comes to the activities they have C=cards games bingo sing along with [name removed] bus trips to eat out or suggestions from the residents. They always have a special dinner for holidays like fathers day fish and chips etc different artists come in for arts and crafts

everyone is very welcoming and kind

Great atmosphere, friendly staff

I love the food presentation and the love the culinary department puts into each meal. The new chef has added some exciting new flavors and dishes to the menu at American House of Jackson. The taste of each meal has been wonderful and a delightful treat! Looking forward to many wonderful meals at this Amazing Senior Living Community.

Visited community with a family member who was interested in moving mom to Jackson area. Tour was nice. The lady who gave tour was very sweet and even stayed after hours to give us a tour. Everyone we meet was happy and told us they loved living there. Staff seems welcoming and friendly. I would definitely recommend this place for anyone who is looking for home for parents/grandparents.

Nursing team outstanding, food was excellent, building clean presentable, friendly staff.

Touring here made me feel like home. All staff was so kind and food was amazing! Good southern comfort food, and fun activities goin on as well.

Staff was helpful and friendly. Had lunch with relative, we were served chicken parmesan bowtie pasta/ alfredo sauce and mixed veggies

Attended a wonderful event at this place over the weekend to celebrate Grandparents Day. It was a wonderful brunch. They have a new Chef who made delicious omelets and waffles for all the people who live there. The food was amazing, best food we have eaten at any family event given by the community. Seeing a lot of improvements with new staff. My family member loves it here.